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Old 09-27-2019, 08:42 AM
 
Location: Columbia, SC
9,187 posts, read 18,280,549 times
Reputation: 6873

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Quote:
Originally Posted by iSudo View Post
We told our agent what we were hoping to get from the sale. We gave him a number, and we asked him if it was reasonable. He gave us a resounding 'Yes'. I have relied on him from Day 1 for that expertise. We have not demanded anything from him on pricing. All we are able to go by are comps in our area.

I've asked him other times if he thinks we're priced right as traffic passed through and we received no offers. The comps in our community would indicate we're priced in the middle, not the highest nor the lowest.

We've received some feedback from other buyer's agents that our price is good.

I've gone back to our agent and asked again about whether we are priced right. We are supposed to have a meeting this week to re-assess our position. Up to this point, he has offered little to no insight or expertise or advice to us, and we've been begging him every week to figure out what we can do better. He tells us "it's a waiting game".


As a seller, what else can we do? This is why I posted here. He's not helping advise us on what we are doing wrong.
I don't know if your agent is good or not, but even good agents are wrong on price sometimes. When the price is wrong the house sits on the market and doesn't sell. When the house doesn't sell your choice as a seller is to wait it out or be pro-active and lower the price. If you're priced too high you'll still never sell. If the market is appreciating it may catch up to your price at some point. Sometimes if the home is very unique, you do need to wait on the right buyer, but you'd better be priced right when that person comes along.

As far as feedback goes, most agents give generic feedback that is useless. For example, common feedback is "price is fine" because they don't want to say anything negative and really don't care if your home sells. The buyer gave you priceless feedback, which is they won't buy your home at your current price. For them to consider it the price needs to be lower.
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Old 09-27-2019, 09:29 AM
 
Location: Olympia area (for now)
1,625 posts, read 607,799 times
Reputation: 3338
Quote:
Originally Posted by iSudo View Post

I work in the brokerage/consulting world in another industry, but we go miles above and beyond in service to our clients. We're not just pushing them towards products or services we like or have relationships with, we are researching and analyzing and producing data and insights to them about their options so they can make informed decisions.



So what should we expect from an agent going forward? What separates the great from the mediocre?
If only realtors went above and beyond like they do in your field! Unfortunately, most realtors will show you houses, but it pretty much ends there. Helping clients make informed decisions, is not something that you’re going to find much of in real estate. Their goal is to find or sell your house, then get a commission check. Finding out if the area fits your lifestyle, getting top dollar for your house, these are things you’ll have to stay on top of.

Good qualities are honesty, plus agents who sell a lot of houses in your area. The best agent we ever had was from the Philippine’s, she was sharp as a tack and never forgot anything. When we were ready to make an offer, she thought of things to ask the seller, like shampooing the carpets. A small thing, but I really like that attention to detail and would never have thought to ask it.

A thing that separates the great from the mediocre is to look for an agent with CRS and SRS behind their names. Agents with SRS - Seller Representative Specialist - means the realtor has experience selling, but CRS - Certified Residential Specialist are agents at the top, and this is what I’ll be looking for next time. CRS is the highest rating a realtor can get. Of course, an interview to make sure you can work together and they know your goals, is important too. ASR - Accredited Seller Representative- means they have completed training to represent the seller.
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Old 09-27-2019, 10:22 AM
 
132 posts, read 33,084 times
Reputation: 152
Quote:
Originally Posted by Taz22 View Post
A thing that separates the great from the mediocre is to look for an agent with CRS and SRS behind their names. Agents with SRS - Seller Representative Specialist - means the realtor has experience selling, but CRS - Certified Residential Specialist are agents at the top, and this is what Iíll be looking for next time. CRS is the highest rating a realtor can get. Of course, an interview to make sure you can work together and they know your goals, is important too. ASR - Accredited Seller Representative- means they have completed training to represent the seller.
Thank you, this is extremely valuable to us. At the end of the day what we needed was a consultant. What we got was an administrative assistant who waited on us to provide direction. Terrible recipe for when you're not already a subject matter expert. This might provoke me to go get my real estate license, just so I know what to look out for.
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Old 09-27-2019, 12:05 PM
 
Location: Columbia SC
9,352 posts, read 8,087,787 times
Reputation: 13071
The great ones are the ones that get my house sold quick.
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Old 09-27-2019, 05:54 PM
 
Location: Olympia area (for now)
1,625 posts, read 607,799 times
Reputation: 3338
Quote:
Originally Posted by iSudo View Post
Thank you, this is extremely valuable to us. At the end of the day what we needed was a consultant. What we got was an administrative assistant who waited on us to provide direction. Terrible recipe for when you're not already a subject matter expert. This might provoke me to go get my real estate license, just so I know what to look out for.
You hire a realtor to guide you in a long process and many of them donít have the initiative or experience to take the lead. Yes, I understand. The problem with that scenario, is losing a lot of money by trusting someone who hasnít sold much. Glad you found the realtor information helpful.

Getting your license sounds like a good idea. Who knows, it might mean a new career for you.
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Old 09-29-2019, 07:28 AM
 
Location: Columbia, SC
9,187 posts, read 18,280,549 times
Reputation: 6873
Quote:
Originally Posted by Taz22 View Post
...
A thing that separates the great from the mediocre is to look for an agent with CRS and SRS behind their names. Agents with SRS - Seller Representative Specialist - means the realtor has experience selling, but CRS - Certified Residential Specialist are agents at the top, and this is what Iíll be looking for next time. ....
I know plenty of crummy agents with designations, including those ones you mentioned. I know plenty of amazing agents without designations. All you have to do is sit through a class that you pay for and then keep paying each year to keep the designation. I will say this though, designations are an indicator that the agent attempts to continue learning and improving, and invests in education so it can be used as a tool to select agents to interview, but just because they have a designation doesn't mean they are a good agent.

I have designations, but to me the best class I ever took was the one to get my Brokers license. (Not the general sales license, the Brokers class in SC is another 60 hour course after the sales licensing course.)
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Old 09-29-2019, 07:42 AM
 
Location: Columbia, SC
9,187 posts, read 18,280,549 times
Reputation: 6873
Quote:
Originally Posted by johngolf View Post
The great ones are the ones that get my house sold quick.
Or it just means they underpriced the home and gave some of your money away for a quick sale.
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Old 09-29-2019, 08:59 AM
 
2,639 posts, read 1,517,756 times
Reputation: 5546
Agents don't really sell homes in most areas. They are akin to order takers at a restaurant and MLS is the menu.

Now in rural areas or places where there are unique properties, oh yes a good agent will be worth their weight in gold. The vast majority of sales and properties though are run of the mill and so long as the phone gets answered would have sold anyway.
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Old 09-29-2019, 09:22 AM
 
Location: Olympia area (for now)
1,625 posts, read 607,799 times
Reputation: 3338
Quote:
Originally Posted by Brandon Hoffman View Post
I know plenty of crummy agents with designations, including those ones you mentioned. I know plenty of amazing agents without designations. All you have to do is sit through a class that you pay for and then keep paying each year to keep the designation. I will say this though, designations are an indicator that the agent attempts to continue learning and improving, and invests in education so it can be used as a tool to select agents to interview, but just because they have a designation doesn't mean they are a good agent.

I have designations, but to me the best class I ever took was the one to get my Brokers license. (Not the general sales license, the Brokers class in SC is another 60 hour course after the sales licensing course.)

I didn’t mean that all agents who have these credentials are perfect, but more as a starting point on where to begin looking. Agents with CSR, who are selling the most, are the ones who eat, sleep, breathe real estate. That’s the person I want to talk to first. Not saying anything against Brokers!

Interviewing an agent is the best way to start, to see if you can work together. I’ve been browsing agents in the area with the CSR rating and was impressed with the accomplishments of several. Next step when the time comes, is meeting them in person. I agree with aridon, most agents are order takers, and I’m trying to get beyond that.
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Old 09-30-2019, 12:25 PM
 
102 posts, read 57,475 times
Reputation: 37
iSudo, would you look for the same things in an agent that was helping you buy a house?

I ask because I am feeling the same way with the person we're using (we're buying though). Not enough guidance, vague suggestions, no real concrete analysis of anything. But sometimes I wonder if I'm expecting too much.
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