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I've had a housekeeper for a few years whose work has seriously started to slack. She's kind of like a member of the family now. Any suggestions how I should break the news to her?
Be honest. Explain to her that her work has been slacking lately, and ask her if there is a reason for it? Let her know, that you can see her work is not the best lately, and she can be replaced.
I agree with all the posts mentioned here.
I would just say- discuss your concern with her and look for positive changes in her.
If not found, fire her- but make sure you have an option ready with you that can replace her!
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Will Christin
Happy at my new home with hardwood floors
NJ, USA
If she has done a good job in the past and is almost like a family member you could probably sit her down and explain that you have a problem with her recent work performance and ask her if there is something she needs to tell you that might explain why her perfomance has fallen below what you expect and what she has shown she can do and has done in past years.
I wouldn't just jump down her throat if she has been a good employee in the past. Maybe she has a personal problem or a health problem that is bothering her.
People who have shown good work ethics and then all of a sudden don't perform to their capabilities are worth trying to find out what has changed.
I would talk to her first instead of just firing her because the next one you hire might be a lot worse.
If she doesn't improve, then you and her both know that you gave her a fair chance.
People get into routines and become overly comfortable with being "part of a family." If you haven't already, why don't you sit down and make a list of the things that are bothering you (or what you'd like to see done better), come up with a timeline or schedule that you believe she should be following with performance goals, etc., just like other jobs are run?
I would also note the deteriorating work performance so she has a chance to go back to how she used to be. Be specific about how her work has changed and let her know that her current work is not really up to standard. If she doesn't immediately get back to how she was before, then I would tell her its not really working out and she's going to have to move on. In any event, I would give her at least a week's severance pay for each year she's worked for you.
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