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Old 08-17-2018, 08:47 AM
 
19 posts, read 12,048 times
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Hi,



I will be moving in to Reno in a few months. I always prefer to use a local credit union for my checking account. I see that there are several in Reno. Which one do you recommend based on its customer service, contribution to local economy and financial stability?



Greatly appreciate your input.
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Old 08-17-2018, 10:09 AM
 
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My mother, father and I have had accounts (individually and collectively) for many years at Greater Nevada Credit Union, along with a couple of car loans, mortgages and signature loans. Great people, great service, very few fees. GNCU also belongs to a nationwide network of credit unions, which makes it easy to bank out of town (which I often have to do) without paying fees.

I also have a HELOC through United Federal Credit Union. I'm a new customer there, but the application/funding process went off without a hitch, and UFCU makes it easy to link the HELOC to external accounts for maximum flexibility. Hope this helped.
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Old 08-17-2018, 08:09 PM
 
71 posts, read 49,345 times
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Quote:
Originally Posted by livefree00 View Post
Hi,



I will be moving in to Reno in a few months. I always prefer to use a local credit union for my checking account. I see that there are several in Reno. Which one do you recommend based on its customer service, contribution to local economy and financial stability?



Greatly appreciate your input.
If everything is pretty straight forward then Greater Nevada Cresit Union is ok. They just canít do things out of the ordinary. Such as I wanted to add my wife to my checking account but she doesnít have a social security number because she is not allowed to work here in the states based on the Visa that Iím on. They scan everything into their system and it has to be card size. She has an ITIN number and a drivers license but they canít add her onto the account unless she has a social. Wells Fargo has no issues using an itin number and was added to my account and gotnher own debit card. As long as my payroll is deposited into my Wells Fargo account I have no fees either.

I would have liked to support local as well but it was not possible in my situation.
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Old 08-26-2018, 11:44 AM
 
979 posts, read 1,342,786 times
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We have had Wells Fargo since they came to Reno and bought out several smaller banks. Though they have had some big issues with ripping off consumers over the years, we have not had any problems. When I re-entered the work force about 8 years ago I worked for them briefly in operations and left as quickly as possible. Their sales strategy was bound to implode and it did.

That being said, I spoke with a friend who was and still is a WF employee just last weekend. He says things are drastically different. Tellers no longer have a stiff sales quota to sell walk-ins new accounts. Personal bankers have a pile of disclosures to present when opening accounts. Business is different.

In your case, due to the Patriot Act and other banking regulations, smaller banks/ credit unions don't want to play. There is too much red tape. Wells Fargo is not a bad choice but you will find people who would vote for Bank of America or Chase as alternatives. My advice is to watch your account statements closely, read fine print, and trust no one but yourself when it comes to your money.

WF has worked well for us for 30 years here. There are branches all over and convenient ATMs. Our daughter has moved all over the US and she has always been able to find WF branches to deposit checks or use an ATM. Even when we travel we can usually find a WF branch nearby. There are a few states without much presence, Alabama and Indiana come to mind as places we have not been able to find a WF location.

Welcome to Reno Chigu!
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Old 08-27-2018, 12:52 PM
 
71 posts, read 49,345 times
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Quote:
Originally Posted by utsci View Post
We have had Wells Fargo since they came to Reno and bought out several smaller banks. Though they have had some big issues with ripping off consumers over the years, we have not had any problems. When I re-entered the work force about 8 years ago I worked for them briefly in operations and left as quickly as possible. Their sales strategy was bound to implode and it did.

That being said, I spoke with a friend who was and still is a WF employee just last weekend. He says things are drastically different. Tellers no longer have a stiff sales quota to sell walk-ins new accounts. Personal bankers have a pile of disclosures to present when opening accounts. Business is different.

In your case, due to the Patriot Act and other banking regulations, smaller banks/ credit unions don't want to play. There is too much red tape. Wells Fargo is not a bad choice but you will find people who would vote for Bank of America or Chase as alternatives. My advice is to watch your account statements closely, read fine print, and trust no one but yourself when it comes to your money.

WF has worked well for us for 30 years here. There are branches all over and convenient ATMs. Our daughter has moved all over the US and she has always been able to find WF branches to deposit checks or use an ATM. Even when we travel we can usually find a WF branch nearby. There are a few states without much presence, Alabama and Indiana come to mind as places we have not been able to find a WF location.

Welcome to Reno Chigu!
Thanks UTSCI still getting my footing around the banking system here and it's limitations. For such an advanced country I feel that banking here is years behind Canada and others. I think it's just way too much money to upgrade infrastructure and train everyone.

Here are just a few challenges I had

- adding my wife to my account without a social so she could get her own debit card. (how was she supposed to survive and take out money?)

- sending money to people. In Canada we have email money transfer, where you can just log in to your bank and send an email money transfer. Whomever you send it to gets the link, and they just log in to their bank and it gets deposited (password protected money transfer of course). I wanted to send money to someone here who bought tickets for me, so I had to sign up for Venmo.

- Functionality of line of credits. In Canada, you can effectively use a Line of Credit as a checking account. You can deposit your payroll directly into it, you can write checks from it, and have a debit card linked to it. I called Greater Nevada, Wells Fargo, Mountain Credit and a few other banks and nobody had that functionality with a line of credit.

As a side note, it has been much easier since I have been here for a year and have established a FICO score.
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Old 09-01-2018, 11:54 AM
 
19 posts, read 12,048 times
Reputation: 13
Anyone had any bad experience with Sierra Pacific Federal Credit Union? Only 3-4 branches in Reno and total about 20 employees all locally hired. They seem to be helping the local businesses and individuals.



As to Wells Fargo, I urged my relatives to cancel all their accounts.
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