Originally Posted by jmonfort83
Did that. Ten minutes after I found the notice. They had no idea what was happening either. They told me they had called the utility company "but just couldn't wait on hold anymore." And they haven't returned any phone calls made after my initial call asking about the utility account status.
Then send them the letter as suggested and clearly document everything that transpired from beginning to present (including their comment about waiting on "hold"!). When dealing with contracts and landlords/property management companies, don't rely on 'phone calls. When there's no response to them you need to immediately put things in writing and create a paper trail. If anything ever ends up in court you'll be up a creek without a paddle if all you have to rely on is "he said she said" nonsense. Good luck.