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The thing about NYC renting that people who haven't lived here don't get is how competitive it is here. When apartments come on the market, there are so many people busting down doors to apply, so landlords can be (and are) the scum of the earth because they know that no matter what they do to you, they will still have people in line after you. You're so disposable here. You have no say, you just shut up and keep your head down and hope you don't cause problems and that no one causes them for you. It's awful. That's why it was so startling to be yelled at like that because these people can make your life a living hell if they want to.
I'll hold off on any Apartment Ratings reviews for now.
By the way I told my super that it would be good if he could call the management to patch things up, since he was the one who didnt tell me it was an emergency (he said he didnt know either) which led them to yelling at me. He told me that he called and they're "over it," as in, this woman yells at people on a daily basis and doesn't think twice about it, but when she's done yelling, she also doesn't think twice about it and that it's not personal. I keep wondering to myself, how can you live with yourself acting like that? I can't imagine either of the women who yelled at me would ever tolerate people doing that to them, I just want to slap them, oh boy it's not even funny!!
For future notice: Yes your apartment maintanence/employees can enter your apartment w/o notice in case of emergancy. They can enter your apartment with notice, time depends on lease and state laws, for reasons per your lease. What they can't do is FORCE you to open your apartment for contractors. You can request that somebody from the apartment complex let them into your apartment.
So I have the manager of the building that my chile and I live in harassing me saying that they are getting loud noises and loud music "all hours of the night" this is not true in the least cause my child is 2 1/2 and goes to bed at about 8 30 at night. So he wrote me an infraction for this not to long ago and I don't think that the lady above him is going to do anything about it. I am not sure how to deal with this.....
Quote:
Originally Posted by mquintana
Report them to the BBB (Better Business Bureau). Maybe they will re-consider how they treat their residents. As an assistant property manager (in Fl. but in this case it doesn't matter where you are from), I would never yell at a tenant, no matter what the situation is. That was uncalled for and rude. Go online [URL="http://www.bbb.org"]www.bbb.org[/URL] and report them. It may not get you far or anything, but it'll make them see how they upset you. Is there a management company that runs your building? If so, call someone above these people, let them know that you contacted the BBB and express your concern.
So I have the manager of the building that my chile and I live in harassing me saying that they are getting loud noises and loud music "all hours of the night" this is not true in the least cause my child is 2 1/2 and goes to bed at about 8 30 at night. So he wrote me an infraction for this not to long ago and I don't think that the lady above him is going to do anything about it. I am not sure how to deal with this.....
The first thing you need to do is dispute the allegations with the manager and explain to him that you aren't the offending tenant. I'm not sure how long ago, "not too long ago" is but ideally you should have responded immediately although better late than never. I don't know what you mean about "the lady above him". Talking to the manager is the only suggestion I can offer. Good luck.
This morning at 8:45am, my super knocks on my door and says that the plumbers who are renovating the apartment above me need to get access to my apartment because they need to rip out the wall to get access to a pipe.
Fine, I said, but I have class today, and I don't want them here when I am not here, so can they do it later? I really have to go to class and I can't have them come right now. He said hold on, I'll find out and be right back.
Three minutes later my phone rings and it's the SECRETARY at the management company. She says they need access to my apartment, and I ask, in a calm voice, if should could please explain to me what it is they need to do, and how much time they would need. SHE starts yelling at me, saying that I MUST let them in, etc, that I have no rights, that if I don't let them in I should start looking for a new apartment. She hands me over to the "managing agent," who is the woman I've dealt with in all my leasing issues. SHE starts screaming at me saying I can be evicted, that she is at the moment drawing up a legal letter of some sort, etc.
I don't know at what point during the conversation they informed me that it was an EMERGENCY, but I can promise you that my super did not say such a thing. He made no note of emergency, and I know I have a legal right to refuse entrance and reschedule if it is NOT an emergency. I know that I have NO legal rights in an emergency. But they did not inform me that it was, so then they proceeded to harass me, threatening eviction (I don't know that THAT is legal, sure haven't read anything saying it is) and generally making me feel unsafe and like my management company was against me.
Then I cried.
Then I called them back (after I was hung up on) and calmly said to the secretary that I was fine with letting them in, but I didn't know it was an emergency and I really wish she wouldn't yell at me. She started yelling again, and I told her she made me cry. "I MADE YOU CRY! I MADE YOU CRY! YOU'RE FREAKING GONNA MAKE ME CRY, HERE!" then she hands me over to the managing agent again and I say listen, there is no issue here, I just wish you wouldn't have yelled at me and you'd let me explain what happened (which she NEVER did), and she said she had no time to deal with me, etc, hung up again.
I just feel like I was unreasonably harassed. Granted, this was not bad at all compared to what some people go through, but I have been calling number after number (civil rights, attorney general, etc) and I can't get anyone to talk to me. It's just not fair that they can threaten me like that without any reason. I don't know if it's even legal to threaten eviction regardless of emergency, but the point is it's not like I threw myself in front of my door while a fire was brewing in my room, refusing entry. The super asked if they could come and I said that I'd be in class. Then the head construction guy came down and was SO nonchalant, acting like there was NO emergency, said, oh I'll give you some time, how about I come back in a half an hour. Right. The way the management was yelling at me, you'd think the whole building was going to be flooding. But no. It was not even a big deal to them. I think they even made up that it was an emergency when in fact it wasn't.
So what should I do? I really wished I could have resolved this with them at the management company, but they seem SO angry at me for no reason, when we had a great relationship before. Maybe it'll blow over to them, but I don't think it's fair that I am treated like this and it goes unnoticed. I don't really want to take them to COURT, but are there any other options?
Thanks, sorry it was so long.
Go to court because your feelings were hurt grow up sue happy america get me something for freeeeeeeeeee
I just want to say, I have avoided my apt. mgr. for a long time because she's inappropriately yelled at me before. I've confronted her in the past and she just doesn't own her behavior. Well, after 2 mos. or so, she ended up yelling at me again - hot air and then some - because I draped my blanket over the pool railing right in front of my apt. - we had a very nice warm day. It may as well have been a beach towel - she was at my door screaming. I am a really good tenant. I've always bent over backward to accommodate the manager's here. Truth is, I pay a lot of money to live here and have them manage this property. Mostly, I had fear come up around this - wondering what my rights are here in California. This isn't the first time - she's a mess. I like my apt., don't want her raining on my parade. I'll sleep on it and decide what's next. Sorry you had to put up with what you did. It's really not ok for anyone to be yelling at us. More later.
I just want to say, I have avoided my apt. mgr. for a long time because she's inappropriately yelled at me before. I've confronted her in the past and she just doesn't own her behavior. Well, after 2 mos. or so, she ended up yelling at me again - hot air and then some - because I draped my blanket over the pool railing right in front of my apt. - we had a very nice warm day. It may as well have been a beach towel - she was at my door screaming. I am a really good tenant. I've always bent over backward to accommodate the manager's here. Truth is, I pay a lot of money to live here and have them manage this property. Mostly, I had fear come up around this - wondering what my rights are here in California. This isn't the first time - she's a mess. I like my apt., don't want her raining on my parade. I'll sleep on it and decide what's next. Sorry you had to put up with what you did. It's really not ok for anyone to be yelling at us. More later.
You're not a very good tenant if you're not following the rules of the complex (and confronting your landlord when YOU'RE in the wrong)...get a list of community rules (that you were given when you moved in or they're in your lease) and brush up on them and follow them and I bet the yelling stop.
We can't hang things over the pool railing here or over our own railings on our patios.... it's not the end of the world.
You're not a very good tenant if you're not following the rules of the complex (and confronting your landlord when YOU'RE in the wrong)...get a list of community rules (that you were given when you moved in or they're in your lease) and brush up on them and follow them and I bet the yelling stop.
We can't hang things over the pool railing here or over our own railings on our patios.... it's not the end of the world.
A tad harsh there, Kim, but true. OP, for sure you shouldn't break the rules, and if you don't, the manager probably won't have any reason to yell at you.
That said, you shouldn't be yelled at. Next time, why don't you try saying, "Wait, hold it, I want to record this"....get your phone, hold it up on record, and say, "Okay, I'm ready. You were saying?"
Bet you she'll say what she needs to say in a nicer voice .
Option B: Send a letter to the owner of the property or her boss at the management company and complain about her behavior. You can even copy her, just for fun.
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Concerned...
sue happy america get me something for freeeeeeeeeee
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