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Old 05-23-2018, 11:35 AM
 
Location: ☀️ SWFL ⛱ 🌴
2,516 posts, read 1,741,983 times
Reputation: 9036

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Quote:
Originally Posted by jean_ji View Post
Amazon showed a package delivered here yesterday from FedEx. It was not. I called FedEx and when they said it was delivered and started going down that path, asking if I had been home, they stopped when I told them I was home and had Ring doorbell and security cam footage showing no delivery during that time and no one on our road for the three hours prior. I also had a picture from AMZL, Amazon’s delivery company, for a different package, 12 minutes after the alleged FedEx delivery. AMZL snapped a pic of the package on my doorstep and it’s uploaded to view under tracking in Amazon. I wonder if UPS, FedEx and USPS will start doing that? It makes sense. The guy dropping the package off, snapped the pic as he was walking away with a handheld device, it looked easy enough.

FedEx asked me to wait two days before contacting Amazon for a refund or replacement in case the package shows up. They were contacting the terminal to check with the driver. I’m sure the package was delivered somewhere, just not here.
A follow up post and happy ending.

My doorbell rang a half hour ago and it was a man from FedEx. He wanted more info from me and then drove around the neighborhoods looking on nearby streets for houses with the same number and found my package sitting outside of one and delivered it back to me. I’m honestly surprised they sent someone out with feet on the ground to solve the problem. I’m impressed.

Last edited by jean_ji; 05-23-2018 at 12:04 PM..

 
Old 05-23-2018, 11:41 AM
 
28,420 posts, read 40,310,818 times
Reputation: 36986
Quote:
Originally Posted by jean_ji View Post
A follow up post and I like FedEx again.

My doorbell rang a half hour ago and it was a man from FedEx. He wanted more info from me and then scouted nearby streets with the same house number and found my package sitting outside of one. Iím honestly surprised they sent someone out with feet on the ground to solve the problem. Iím impressed.
I'm impressed when they deliver to the right house. Less impressed when I am required to call because of a non-delivered package especially when it was delivered to someone else. Good way to lose what you ordered.
 
Old 05-23-2018, 12:09 PM
 
1,645 posts, read 631,336 times
Reputation: 3538
Well, we arrived home from New Orleans safe and sound. It was a wonderful trip. The WW2 Museum is really interesting and I would recommend it to everyone.... Everyone, if you are in the retirement age bracket, be sure to take those trips and see places and people you want early. Don't put it off! People's situations can change in a heartbeat, no matter how healthy and fit you think you are. My husband was healthy and fit and diagnosed with Alzheimer's at age 64 -- enjoy life while you can!
 
Old 05-23-2018, 12:34 PM
 
Location: Cochise county, AZ
5,102 posts, read 3,578,192 times
Reputation: 10943
I've always wanted to go to New Orleans but don't know anyone to go with. Would it be safe for a 64 year old woman who uses a cane & can't walk well to go alone?

It's been quite a while since I researched it, but last time I did I was under the impression that it wasn't. I sure would love to see & experience it & taste some of the great food & listen to jazz. I love jazz.
 
Old 05-23-2018, 12:38 PM
 
Location: ☀️ SWFL ⛱ 🌴
2,516 posts, read 1,741,983 times
Reputation: 9036
Quote:
Originally Posted by Tek_Freek View Post
I'm impressed when they deliver to the right house. Less impressed when I am required to call because of a non-delivered package especially when it was delivered to someone else. Good way to lose what you ordered.
We get a lot of packages from many carriers. This is a first offense for FedEx, so I’ll cut them some slack. They were prepared to cover it with Amazon, so I wasn't losing anything in this case. Would it have been a different outcome if I didn’t have camera footage showing no delivery? I don’t know. I was impressed because a real person was sent out to find the package, not just digital searching with keystrokes. They get a five out of five for customer service.

USPS? They routinely deliver incorrectly and don’t seem to care. UPS delivers until their truck is empty, we got a box at 8:15 the other night from them. I figured I’d see it in the morning and was wrong. I’ve been lucky to have never lost a package, just delays and errant deliveries. I should probably knock on wood now.

Last edited by jean_ji; 05-23-2018 at 12:54 PM..
 
Old 05-23-2018, 01:15 PM
 
Location: Western Colorado
11,202 posts, read 12,681,779 times
Reputation: 26582
Quote:
Originally Posted by HollyhockGarden View Post
Well, we arrived home from New Orleans safe and sound. It was a wonderful trip. The WW2 Museum is really interesting and I would recommend it to everyone.... Everyone, if you are in the retirement age bracket, be sure to take those trips and see places and people you want early. Don't put it off! People's situations can change in a heartbeat, no matter how healthy and fit you think you are. My husband was healthy and fit and diagnosed with Alzheimer's at age 64 -- enjoy life while you can!

Very good. When I lived in south Arkansas I went to New Orleans a lot. I liked Baton Rouge better, but the food, gosh the food!
 
Old 05-23-2018, 03:58 PM
 
28,420 posts, read 40,310,818 times
Reputation: 36986
Quote:
Originally Posted by jean_ji View Post
We get a lot of packages from many carriers. This is a first offense for FedEx, so Iíll cut them some slack. They were prepared to cover it with Amazon, so I wasn't losing anything in this case. Would it have been a different outcome if I didnít have camera footage showing no delivery? I donít know. I was impressed because a real person was sent out to find the package, not just digital searching with keystrokes. They get a five out of five for customer service.

USPS? They routinely deliver incorrectly and donít seem to care. UPS delivers until their truck is empty, we got a box at 8:15 the other night from them. I figured Iíd see it in the morning and was wrong. Iíve been lucky to have never lost a package, just delays and errant deliveries. I should probably knock on wood now.
The majority for us now either come through Amazon's service or the USPS. I can't remember the last time FedEx or UPS delivered here. I ordered a number of things today, all Amazon Prime, and they will be here tomorrow.

They always ring the doorbell and I get a message that it's been delivered and a picture of it on my door step. Sometimes I will get a notice that they are "x" number of stops away with a Google map of their location when the message was sent.

Other delivery companies have a lot to learn from Amazon.
 
Old 05-23-2018, 05:33 PM
 
Location: Verde Valley AZ
8,766 posts, read 9,841,864 times
Reputation: 11350
Quote:
Originally Posted by meo92953 View Post
I've always wanted to go to New Orleans but don't know anyone to go with. Would it be safe for a 64 year old woman who uses a cane & can't walk well to go alone?

It's been quite a while since I researched it, but last time I did I was under the impression that it wasn't. I sure would love to see & experience it & taste some of the great food & listen to jazz. I love jazz.

I've been to New Orleans a few times but never alone. As many trips as I've made, and still make, on my own I doubt I'd want to do that one alone. And it would require a LOT of walking. I adore the French Quarter but it's big and lots to do and see. Hopefully someday you'll find someone who would also like to go and get to. You'd love it, I'm sure.
 
Old 05-23-2018, 05:51 PM
 
1,645 posts, read 631,336 times
Reputation: 3538
Meo --- I think the safety in the tourist districts is okay [tons of people out and about], but it is a place where you have to do a lot of walking [Hubby and I came home with blisters!]. Due to the area being so old, it was built well before cars were around and there is very little parking. The streets are very narrow and some of them are blocked off to traffic so pedestrians can get around easier. Sometimes street bands set up in the middle of the streets or squares. Also fortune tellers and magicians. But some of the sidewalks are kind of old and crumbly -- it would be very easy to trip or stumble. Garbage cans and extra plastic bags filled with garbage are on the sidewalks blocking passage of pedestrians [it appeared lack of city funding prohibited frequent enough garbage pick up]. There are some brand-new re-built areas, such as the Harrah's Casino [we did not go in] and some very nice hotels. But the older areas are, well, old and non-ADA. We did see streetcars with wheelchair lifts, though, and there are wonderful modern bus and boat tours and beautiful city parks and museums. But definitely a very unique city!
 
Old 05-23-2018, 06:18 PM
 
Location: Cochise county, AZ
5,102 posts, read 3,578,192 times
Reputation: 10943
Darn. That is the thing I miss so much. Before the car accident I walked a lot. Now, since then & the subsequent back operation, I hardly walk at all. Even grocery shopping, if the electric carts aren't available I just pick up what is absolutely necessary because I can't walk far or stand long.

BUT - with my injuries I shouldn't even be able to do that so I'm not complaining, just wistful.
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