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Old 01-29-2015, 10:45 AM
 
Location: Kountze, Texas
1,013 posts, read 1,159,915 times
Reputation: 1267

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Glad to hear folks are getting great service - haven't had to use them yet.
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Old 01-29-2015, 11:09 AM
 
48,516 posts, read 83,955,483 times
Reputation: 18050
Both wife and I had no problems setting up a appointment when we signed up for SS. Took about 20 minutes and both employees doing it seem every good at their job and in explaining everything. In fact the easiest federal agency I ever dealt with.
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Old 01-29-2015, 03:21 PM
 
685 posts, read 564,907 times
Reputation: 1004
No problems with SS at all. Give them time .
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Old 01-30-2015, 11:30 PM
 
Location: Grove City, Ohio
10,135 posts, read 12,390,523 times
Reputation: 13984
All my experiences with social security people has been very positive.
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Old 02-02-2015, 11:05 AM
 
3,945 posts, read 3,264,708 times
Reputation: 11325
Yeah, I've had nothing but good service from the SS administration. I hope this continues a midst the howling demands to cut government employment, agencies like SS are so huge and are so by necessity.
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Old 02-03-2015, 11:08 AM
 
Location: Tucson
446 posts, read 571,973 times
Reputation: 565
Talk about service! My friend had an appointment to go in to apply for medicare last week. We had a big snowstorm that day and before she had a chance to call and cancel, they called her and asked her if she would like to do the application on the phone instead of coming in during the storm! I nearly fell over when I heard that. So yes, a well oiled machine!
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Old 02-03-2015, 12:38 PM
 
2,202 posts, read 1,585,341 times
Reputation: 2669
I just hope the $$ is there when its my turn..

I recently had to use the SS website. It seemed they were making it very easy to apply for disability..I thought that was kind of weird..
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Old 02-03-2015, 01:05 PM
 
2,429 posts, read 3,225,700 times
Reputation: 3330
I'd make a distinction between efficiency of process. And workers actually knowing what they're talking about.

Efficiency is wonderful....but if the workers I speak with can't give me the kinds of EXCELLENT INFORMATION -- not even advice -- just the kind of INFORMATION I've gotten from my dear poster Mathjack here on City Data.....then I'm sorry the agency gets no kudos from me.
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Old 02-03-2015, 05:48 PM
 
143 posts, read 132,737 times
Reputation: 802
Same experience for most everyone I know that does business with them. I actually marvel at how they make it all work given the size of the population they deal with and the myriad of calculations they are required to make for the varied population and work histories. Throw in SSDI, survivors benefits, etc., and it is astounding they do as well as they do.

This thread made me reflect about my dealings with a government agencies in general.... a few problems (we all have stories), but on the whole my experience has been positive. I think the general public has a poor perception of such agencies because people are quick to share their negative experiences but almost never highlight their positive experiences.

Thanks for the reminder, Escort!
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Old 02-03-2015, 09:20 PM
 
Location: Texas
128 posts, read 144,368 times
Reputation: 349
I think the attitude of their "clients" helps the attitude of the employees. How many times have you seen anyone over the age of 60 acting a fool in line waiting for some type of service? Most are probably very courteous and therefore get courteous service in return.
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