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Old 09-30-2017, 07:18 AM
 
2,215 posts, read 742,560 times
Reputation: 1376

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Quote:
Originally Posted by Fastphilly View Post
Was able to do a security freeze with Transunion and Experian online hassle free, however Equifax wasn't successful. I entered my personal info on the step 1 page. When I clicked continue to get me to the step 2 page I got a error message "We Are Currently Unable To Service Your Request. Please Try Again Later". If anything, these bozos should have made it the easiest to set up a credit freeze since they started this mess. I hope their top management officials are strung up for this!!
I doubt it. The CEO and 2 top officials responsible for security "retired".
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Old 09-30-2017, 07:51 AM
 
3,455 posts, read 2,323,199 times
Reputation: 6998
I have read in multiple places that Social Security uses Experian when you set up a My Social Security account. Anyone here who can verify that from your experience with SS?
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Old 09-30-2017, 10:47 AM
 
Location: The sleepy part of New York City
1,936 posts, read 1,202,324 times
Reputation: 4294
Quote:
Originally Posted by Fastphilly View Post
Was able to do a security freeze with Transunion and Experian online hassle free, however Equifax wasn't successful. I entered my personal info on the step 1 page. When I clicked continue to get me to the step 2 page I got a error message "We Are Currently Unable To Service Your Request. Please Try Again Later". If anything, these bozos should have made it the easiest to set up a credit freeze since they started this mess. I hope their top management officials are strung up for this!!
I had the same experience.. and what really bugs me is that they asked so much personal info moreso than any other site only to be told 'sorry. try again later'. Now the info. I gave to them is out on the web somewhere just waiting to be hacked and that's what concerns me most.

They really screwed up big time.
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Old 09-30-2017, 02:06 PM
 
Location: Prescott AZ
6,119 posts, read 9,071,114 times
Reputation: 11540
Quote:
Originally Posted by Fastphilly View Post
Was able to do a security freeze with Transunion and Experian online hassle free, however Equifax wasn't successful. I entered my personal info on the step 1 page. When I clicked continue to get me to the step 2 page I got a error message "We Are Currently Unable To Service Your Request. Please Try Again Later". If anything, these bozos should have made it the easiest to set up a credit freeze since they started this mess. I hope their top management officials are strung up for this!!
I just did it and it worked fine. The questions they asked I responded to with the best answers I knew. But in the end, it did connect and I was able to lock my Equifax account. It tells you to save the page as a bookmark so you can unlock it in the future.
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Old 09-30-2017, 02:15 PM
 
Location: SE corner of the Ozark Redoubt
2,787 posts, read 929,606 times
Reputation: 2818
Quote:
Originally Posted by PhxBarb View Post
I just did it and it worked fine. The questions they asked I responded to with the best answers I knew. But in the end, it did connect and I was able to lock my Equifax account. It tells you to save the page as a bookmark so you can unlock it in the future.
I would suggest you write that information somewhere else,
in addition to saving that page as a bookmark.
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Old 09-30-2017, 09:58 PM
 
Location: Prescott AZ
6,119 posts, read 9,071,114 times
Reputation: 11540
Quote:
Originally Posted by TRex2 View Post
I would suggest you write that information somewhere else,
in addition to saving that page as a bookmark.
Done.
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Old 09-30-2017, 10:03 PM
 
Location: Silicon Valley
18,081 posts, read 22,924,480 times
Reputation: 35201
Quote:
Originally Posted by AK76 View Post
SAN FRANCISCO Credit monitoring company Equifax has been hit by a high-tech heist that exposed the Social Security numbers and other sensitive information about 143 million Americans. Now the unwitting victims have to worry about the threat of having their identities stolen.

The Atlanta-based company, one of three major U.S. credit bureaus, said Thursday that "criminals" exploited a U.S. website application to access files between mid-May and July of this year.
The theft obtained consumers' names, Social Security numbers, birth dates, addresses and, in some cases, driver's license numbers. The purloined data can be enough for crooks to hijack the identities of people whose credentials were stolen through no fault of their own, potentially wreaking havoc on their lives.
More on this...

"On a scale of one to 10, this is a 10 in terms of potential identity theft," said Gartner security analyst Avivah Litan. "Credit bureaus keep so much data about us that affects almost everything we do."
Lenders rely on the information collected by the credit bureaus to help them decide whether to approve financing for homes, cars and credit cards. Credit checks are even sometimes done by employers when deciding whom to hire for a job.
Equifax discovered the hack July 29, but waited until Thursday to warn consumers. The Atlanta-based company declined to comment on that delay or anything else beyond its published statement. It's not unusual for U.S. authorities to ask a company hit in a major hack to delay public notice so that investigators can pursue the perpetrators.
The company established a website, https://www.equifaxsecurity2017.com/ , where people can check to see if their personal information may have been stolen. Consumers can also call 866-447-7559 for more information. Experian is also offering free credit monitoring to all U.S. consumers for a year.


Equifax breach exposes 143 million people to identity theft | Fox Business
Yeah, I was one of the people affected by this.
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Old 10-06-2017, 01:07 PM
 
3,455 posts, read 2,323,199 times
Reputation: 6998
Wanted to report back that I was finally able to freeze my husband's credit file at Experian online. I didn't have to send them (and wasn't going to send them) copies of his driver's license and everything else they wanted. Turns out they were asking security/ID questions based on mistaken information in his credit report (they are also in mine). So when they asked a question like, "Which of these phone numbers has been associated with you?", instead of saying, "None of the above", I had to click the answer that matched the mistaken information they had in the report! Insanity. Apparently, they wanted him to send his ID in the last time I tried this, because too many security/identification questions were answered "wrong". (They had an incorrect address for us, too.)

Bottom line is that if you get that screen that says you have to mail or upload copies of documents you'd rather not give to the credit bureau, get a copy of your credit report and your spouse's. Then you can answer the freeze security questions "correctly". I did wait a few days before re-trying the security freeze.

So we have security freezes for both of us at all 3 of the "Big 3". I have heard there are 1 or 2 smaller credit reporting agencies; I will have to investigate further.

What a giant pain-in-the-you-know-what.
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Old 10-06-2017, 04:28 PM
 
659 posts, read 351,726 times
Reputation: 2429
Quote:
Originally Posted by LoriNJ View Post
Wanted to report back that I was finally able to freeze my husband's credit file at Experian online. I didn't have to send them (and wasn't going to send them) copies of his driver's license and everything else they wanted. Turns out they were asking security/ID questions based on mistaken information in his credit report (they are also in mine). So when they asked a question like, "Which of these phone numbers has been associated with you?", instead of saying, "None of the above", I had to click the answer that matched the mistaken information they had in the report! Insanity. Apparently, they wanted him to send his ID in the last time I tried this, because too many security/identification questions were answered "wrong". (They had an incorrect address for us, too.)

Bottom line is that if you get that screen that says you have to mail or upload copies of documents you'd rather not give to the credit bureau, get a copy of your credit report and your spouse's. Then you can answer the freeze security questions "correctly". I did wait a few days before re-trying the security freeze.

So we have security freezes for both of us at all 3 of the "Big 3". I have heard there are 1 or 2 smaller credit reporting agencies; I will have to investigate further.

What a giant pain-in-the-you-know-what.
The 4th one is Innovis. It's very easy to freeze with them on their website. And it is free.

And yes, this has been a massive and asinine pain in the a$$. I resent being in a position of having absolutely no control over the protection of my personal data. The freeze is the big gun. After that, fingers x'd.

Last edited by BijouBaby; 10-06-2017 at 04:37 PM..
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Old 10-06-2017, 09:39 PM
 
4,571 posts, read 7,054,651 times
Reputation: 4217
And the IRS just awarded Equifax a huge contract...what the heck????
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