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Old 02-15-2011, 03:16 PM
 
14,984 posts, read 8,156,932 times
Reputation: 6587
Default Anyone else seeing issues with Time Warners cable channels?

Is this becoming the norm for Time Warner's cable TV service?????

Channels becoming unavailable? A couple of hours ago I was watching a show on SYFY.... I select it now (4:00PM) and I see:

SYFY is currently unavailable
Please try again later.

This happens intermittently on other channels as well....

Also does anyone else feel as frustrated as I am with their onscreen TV guide?

~ Press the button nothing happens
~ Slower than molasses
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Old 02-15-2011, 03:18 PM
 
Location: Here
8,510 posts, read 6,514,226 times
Reputation: 3859
Yep. Been having issues with TWC for a few weeks now. From slow response to commands and some pixeling when watching HD channels.
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Old 02-15-2011, 03:18 PM
 
2,642 posts, read 2,045,672 times
Reputation: 1909
Quote:
Originally Posted by plwhit View Post
Is this becoming the norm for Time Warner's cable TV service?????

Channels becoming unavailable? A couple of hours ago I was watching a show on SYFY.... I select it now (4:00PM) and I see:

SYFY is currently unavailable
Please try again later.

This happens intermittently on other channels as well....

Also does anyone else feel as frustrated as I am with their onscreen TV guide?

~ Press the button nothing happens
~ Slower than molasses
Yeah. And they expect you to pay over $150 per month for the crappy service.
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Old 02-15-2011, 03:36 PM
 
662 posts, read 761,132 times
Reputation: 340
+1, i've had the exact same issues as above. as well as my internet getting disconnected quite often.
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Old 02-15-2011, 03:39 PM
 
228 posts, read 238,023 times
Reputation: 218
Like you wouldn't believe.
With the internet too. Let's get a lawsuit going on these guys!

I heard that the boxes they charge ten bucks for every month only cost them about forty.
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Old 02-15-2011, 03:41 PM
 
228 posts, read 238,023 times
Reputation: 218
And don't get me started on "turbo".
That's why I'm getting it for free.
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Old 02-15-2011, 04:01 PM
 
Location: Northwest side of San Antonio
2,846 posts, read 3,535,834 times
Reputation: 1469
We've had the issues for months. After battling over new boxes and unplugging and plugging in they said it's something to do with cable lines. Ask them to come and take a look at it to see if they need to reinstall lines outside. While it sounds invasive, it may fix the problem.
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Old 02-15-2011, 04:43 PM
 
Location: North Central S.A.
1,160 posts, read 1,346,404 times
Reputation: 832
Same issues. But we have Direct TV. Weird stuff.
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Old 02-15-2011, 05:48 PM
 
14,984 posts, read 8,156,932 times
Reputation: 6587
About two hours later and the channels are back.

I shudder to call TW tech support, the last two times I had to call everything spoken by the tech at the other end of the telephone call sounded like a mouthful of marbles...

And then the famous words:
Quote:
Well I don't see any problems in your area, we'll have to send a tech out
And to Pickle Bus.... I've seen the Scientific Atlanta Explorer 4240HDC converter that TW rents on eBay (used) for 25 bucks...

Scientific Atlanta Explorer 4240HDC Cable Box and cords - eBay (item 270704867961 end time Feb-20-11 17:41:27 PST)
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Old 02-15-2011, 06:35 PM
 
40,871 posts, read 42,001,653 times
Reputation: 12247
It is the same o mnay systems includig the internet when there are problems with the signal or other.To tell you the trueth mnay chnnels of smaller netwroks are pretty unrelaible compared to others bigger oens. They are just supplying the signal they receive to your house and I have not had many such problems otehr than what I experiened with other providers.I suspect like anything locally provided some local syatems are better than others tho.Liely those converters are hot and will not work without the service paid for from my understanding.I know people who called and dropped the service and it just quite workig even with the converter.
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