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Old 01-27-2013, 08:23 PM
 
77 posts, read 131,601 times
Reputation: 62

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I feel like im getting seriously ripped off. Recently my bill has jumped anywhere from $40-$70 a month and i feel its way to much for what i get. I have 2 hd dvrs, 1 hd box, 1 sd box, the digital package, hbo, roadrunner turbo, and home phone. They are charging me $250 a month...it increased the last few months and when i call to cancel, they drop it down but the price goes right back up a couple months later.

Just wanted to see how much others pay for comparable service
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Old 01-28-2013, 12:37 AM
 
Location: San Antonio
7,629 posts, read 14,379,886 times
Reputation: 18706
We felt your pain and changed to ATT....none of them are cheap, but at least with ATT we do not have constant service issues and outtages we seemed to experience with TWC. It seems to be based on where you live...some folks have the opposite complaint and find their service better with TWC...but find ATT MUCH less fustrating. (BTW...I have NEVER experienced such poor customer service as with TWC...the people that come to your house are great...but those folks on the phone....you can have that!)

I KNEW it was time for me to change when I did not even have to look up their phone number anymore to report an outage....
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Old 01-28-2013, 07:03 AM
 
Location: San Quilmas, Tx
4,088 posts, read 6,106,652 times
Reputation: 9135
Quote:
Originally Posted by Paka View Post
I KNEW it was time for me to change when I did not even have to look up their phone number anymore to report an outage....
Can get an "Amen" on that brothers & sisters ???
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Old 01-28-2013, 07:36 AM
 
Location: Windsor
204 posts, read 289,175 times
Reputation: 210
$145 for 1 HD DVR, Roadrunner Turbo, no phone. I forgot which channel package, but it's just a basic one.
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Old 01-28-2013, 07:38 AM
 
Location: San Antonio/Houston/Tricity
37,995 posts, read 55,769,955 times
Reputation: 89737
Time Warner is well known for raising their fees quite often.
Dish Network is much better. I have now ATT and not too happy, but it's a bundle...

Ten Things Cable-TV Companies Won't Say - WSJ.com
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Old 01-28-2013, 08:42 AM
 
1,175 posts, read 1,178,930 times
Reputation: 1330
$120 including taxes for internet, 1 HD box, 1 cable card and HD channels. No phone or HBO etc.
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Old 01-28-2013, 10:30 AM
 
Location: San Antonio, Texas
265 posts, read 414,528 times
Reputation: 319
With AT&T Uverse $267/mo gets me 1 HD whole-home DVR/receiver, 1 hardwired HD receiver, 2 wireless HD receivers U450 HD premium package (more channels than I know what to do with) 12mb internet, unlimited landline.

I initially paid $235/mo for the above on the initial promotional contract, but the promo rate expired long ago.

I am a happy camper.
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Old 01-28-2013, 10:54 AM
 
1,836 posts, read 3,340,573 times
Reputation: 1735
Having cable is a luxury... You opt for it and you can easily pick up off-the-air HD signals in this city (20+ of them, I think) if you wanted.

All of that being said, getting and keeping a low rate is a game and one you have to play about every six months. I have DTV for cable and TWC for internet. My rate was creeping up with DTV, from roughly $125/mo to $165 (over about a two year period) and the same thing was happening with TWC internet (started at around $60/mo and now it's at $100). So, what do I do to keep it low?

Retention department. Learn the term, use it liberally with customer service people. If you're a good customer, have a clean payment history and are ultimately willing to follow up on the bluff, you can score great deals and keep them. I just got retained by DTV, lowering my bill to $98 for the next two years, keeping the same package and also a bonus of sending me a $250 Visa gift card. Not too shabby.

TWC lowered my rate to a current $65 for a guarantee of a year.

I play DTV off of TWC or any other company who might be offering me a better product (Dish Network, as well). If you can sell them quickly that you're willing to leave for a better deal and they want to keep you as a good customer, you're likely going to get what you want. For a customer who's had a clean past record of paying bills, this is YOUR economy to thrive in. Businesses want to keep you (and keep you happy).




BN
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Old 01-28-2013, 02:10 PM
 
1,004 posts, read 1,182,813 times
Reputation: 985
Default Cable TV



Somtimes, you have to step out of the box to get what you need
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Old 01-28-2013, 08:36 PM
 
75 posts, read 173,803 times
Reputation: 47
Time Warner is expensive. Maybe, we get another cable company in the future because they are getting too expensive. Hey Ranchodrive - I lk you cable Tv video.
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