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Old 06-11-2013, 11:48 AM
 
Location: 78250
937 posts, read 2,160,803 times
Reputation: 335

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okay so the first I noticed of BBVA without the signage outside their buildings was the one on Culebra rd, now the one on the corner of Grissom rd and Bandera is also or WAS also a BBVA branch (as confirmed from their locations on their website) and is without the BBVA Compass signage.

I tried to GOOGLE and search for latest news on the BBVA website but cannot find anything that says San Antonio BBVA branches are closing???? IF they are not closing then why is it TWO already that are without the signage??
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Old 06-11-2013, 04:01 PM
 
Location: San Antonio
7,629 posts, read 14,375,850 times
Reputation: 18706
What the heck is a BBVA???
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Old 06-11-2013, 04:04 PM
 
Location: San Antonio, Tx
7,663 posts, read 8,133,722 times
Reputation: 9235
Quote:
Originally Posted by Paka View Post
What the heck is a BBVA???
BBVA Compass Bank?
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Old 06-11-2013, 04:08 PM
 
Location: San Antonio, Tx
7,663 posts, read 8,133,722 times
Reputation: 9235
Usually if a bank is closing locations you have tons of advanced notice (if you are a member). My guess is that they are changing signage or possibly moving locations.
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Old 06-11-2013, 10:28 PM
Status: "I am Blessed." (set 3 days ago)
 
Location: Spurs country. "Go, Spurs, Go!"
3,400 posts, read 3,963,274 times
Reputation: 8779
I was in my BBVA Compass branch today and it was DEAD! Dead as in huge office space, nobody at any desk. One inside teller, one drive-up teller, and one male manager helping behind the counter/drive-up. I did not recognize any of the three, and there were only two other customers besides me in the building. I actually stood there wondering when (not if) they were going to close.

I worked at a major bank in Michigan for 10 years "back in the day", things have really changed! I found out today that I don't even need a deposit slip anymore to make a deposit.
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Old 06-12-2013, 10:59 AM
 
Location: Texas
2,847 posts, read 1,958,565 times
Reputation: 1747
Happening with a lot of banks

WORKBOOK: Time to close underperforming branches?
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Old 06-12-2013, 02:15 PM
 
777 posts, read 1,440,177 times
Reputation: 415
the post above would make sense. especially in the digital era where a lot of us bank online.
I've been to the downtown location several times this week and it's been business as usual.

scared me though, i'm currently working with them on a mortgage and as soon as I saw this I was ready to cancel/retract etc. but it looks like no news is good news on branches closing.
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Old 06-12-2013, 09:11 PM
 
Location: San Antonio/Houston
37,967 posts, read 55,724,604 times
Reputation: 89645
Nowadays no one cares about you - you the customer, you the person with the money. The banks only care about the money. Sadly.
There are still smaller, local banks that do care and have personal interaction with customers, but the big banks try hard to have everything automated, so they can cut on locations and employees ... and make more money.
When you call, you spend hours being transferred from one extension to another and if you are lucky you might actually talk to someone who speaks broken English, and is located far away in India.
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Old 06-12-2013, 09:25 PM
 
2,356 posts, read 5,421,330 times
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Quote:
Originally Posted by elnina View Post
Nowadays no one cares about you - you the customer, you the person with the money. The banks only care about the money. Sadly.
There are still smaller, local banks that do care and have personal interaction with customers, but the big banks try hard to have everything automated, so they can cut on locations and employees ... and make more money.
When you call, you spend hours being transferred from one extension to another and if you are lucky you might actually talk to someone who speaks broken English, and is located far away in India.
Great point the smaller banks and credit unions want your business, the boa, chase and wells fargo just care about the bottom line and that is $$$$$$.
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Old 06-18-2013, 05:49 AM
 
146 posts, read 210,516 times
Reputation: 117
I don't think they're going anywhere. They just hired a new city President and are trying to grow (that was in te paper a month or two ago). Of course, that doesn't mean that they might not close any particular branch.
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