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Old 07-14-2015, 09:03 AM
 
945 posts, read 1,584,462 times
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Anyone have anything good or bad to say about and of the Toyota dealerships in town?
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Old 07-14-2015, 09:13 AM
 
5,632 posts, read 6,442,869 times
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My daily driver is a 2007 Tundra and while I did not buy it there, Northpark Toyota is my first pick for service.

I did buy Toyota and also Subaru cars from Northpark before in the past but not this Tundra. The buying process went well for me every time too.

I would stay away from McCombs Toyota. No experience with Alamo Toyota or Cavender.
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Old 07-14-2015, 09:34 AM
 
107 posts, read 114,165 times
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Only experience was with the dealership in Boerne. There were plenty of salespeople standing around, but no one wanted to help me. When I asked someone for help, he found someone else to take me out to the cars. That salesperson started leaving even before I could confirm the cars were unlocked for me to look inside. I called him back, he unlocked one car, and left while I was looking inside. I've never been treated so poorly at a car dealership. Clearly they were not interested in making a sale. I was going to purchase a car that day. Instead, we went to Honda and bought a new car from them.
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Old 07-14-2015, 09:43 AM
 
Location: Texas
5,621 posts, read 13,028,021 times
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Got a good friend that has a Tacoma and a 4 Runner. He won't go anywhere for service but Cavender. Hope you have great luck with that Toyota. His spends a lot of time at Cavender.
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Old 07-14-2015, 04:53 PM
 
Location: 1604 & Potranco Area
314 posts, read 724,429 times
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My experience:

I wanted to do as much as I could via email...

Cavender was the best, had no problem dealing with me via email (bought from them)
Northpark was ok, didn't have what I wanted in stock
Red McCombs didn't respond
Universal responded with a totally different model $18k over the price I was looking for.
Boerne lost my business forever, they pulled a complete bait and switch on me, didn't have anything close to what I was asking for in stock, and the "manager" smelled like and ashtray...won't even consider them when I trade in my Tacoma later this year...

Also, service and waiting area at Cavender has been excellent

That said, everyone has different experiences, I have a co-worker that loves Boerne.

If anyone wants the name/email for the salesman I dealt with let me know via PM

Last edited by AFMike; 07-14-2015 at 06:08 PM..
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Old 07-14-2015, 06:03 PM
 
945 posts, read 1,584,462 times
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I'd love that info. I prefer to do as much as I can via email. I'm looking for a 2014 or newer tundra crew max 4x4 5.7L. I'm probably being unrealistic but I want it as close to 30k as possible.
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Old 07-14-2015, 07:35 PM
 
Location: San Antonio
7,629 posts, read 14,377,206 times
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If you have a Costco card, find the make and model and decide what options you want and inform them and let them work the deal for you....excellent service and $$$$ saved each time we have used it.
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Old 07-15-2015, 04:26 AM
 
945 posts, read 1,584,462 times
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Quote:
Originally Posted by Paka View Post
If you have a Costco card, find the make and model and decide what options you want and inform them and let them work the deal for you....excellent service and $$$$ saved each time we have used it.
How do I inform them and have them look? Is this off their site or in person?
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Old 07-15-2015, 09:11 AM
 
5,632 posts, read 6,442,869 times
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Quote:
Originally Posted by blizzrd View Post
Anyone have anything good or bad to say about and of the Toyota dealerships in town?
I also wanted to add that the dealerrater website is great for reading on what others have to say about a dealership. Each dealership on there can have up to 5 stars.

Northpark Toyota (4.8 stars)
North Park Toyota of San Antonio - Scion, Service Center, Toyota - Dealership Ratings

Cavender Toyota (4.5 stars)
Cavender Toyota - Scion, Service Center, Toyota - Dealership Ratings

Red McCombs Toyota (3.5 stars)
Red McCombs Toyota - Scion, Service Center, Toyota - Dealership Ratings

Alamo Toyota (2.0 stars)
Alamo Toyota - Service Center, Toyota - Dealership Ratings

Toyota of Boerne (4.1 stars)
Toyota of Boerne - Scion, Service Center, Toyota - Dealership Ratings

Universal Toyota (3.0 stars)
http://www.dealerrater.com/dealer/Un...-review-14233/

The dealers seem to take this website seriously and some even respond to reviews. Star ratings you see above are as of today (7/15/15).
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Old 07-15-2015, 10:03 AM
 
1,175 posts, read 1,178,571 times
Reputation: 1330
Quote:
Originally Posted by blizzrd View Post
How do I inform them and have them look? Is this off their site or in person?
It's a service through Costco. You contact Costco and they give you a list of participating dealers then you contact the dealer and tell them what you want and that you're a Costco member.
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