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Old 05-26-2017, 12:31 PM
 
Location: San Antonio
1,581 posts, read 3,014,804 times
Reputation: 2348

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My Toyotas have been so trouble free, I only used the dealer once for a repair. I had McCombs Toyota replace the timing belt on my old 1993 Tercel. They did a good job. My 2005 Corolla never gave me a problem but it did have two recalls that were taken care of at McCombs. I bought a new 2017 Corolla a couple of months ago and the sales tactics at MccCombs and Cavender will keep me from going to either one again. I bought the new Corolla at Toyota of Boerne. They treated me right. I will get my car serviced there, too,
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Old 05-28-2017, 07:18 PM
 
439 posts, read 234,815 times
Reputation: 269
The reviews for both sales and service will drive me to Cavenders or McCombs for the service.
Lots of hate for Boerne out there
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Old 05-29-2017, 09:50 AM
 
12 posts, read 9,639 times
Reputation: 13
I've had some bad experiences with Cavender 410/Bandera. Basically some of the guys in the service department don't pay attention to detail. I had a minivan come back from service with a dent that was a huge pain to have fixed. Also lost a hubcap on the way home one time after having tires rotated.

I've been using Alamo Toyota 1604/281. I really like that you don't need an appointment and they are open for service until midnight. No idea what it's like to buy from them but I've been happy with the service.
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Old 05-30-2017, 07:11 AM
 
5,623 posts, read 6,407,291 times
Reputation: 3593
Quote:
Originally Posted by tgh0831 View Post
I've had some bad experiences with Cavender 410/Bandera. Basically some of the guys in the service department don't pay attention to detail. I had a minivan come back from service with a dent that was a huge pain to have fixed. Also lost a hubcap on the way home one time after having tires rotated.

That is pretty bad when these dealers usually charge $100 or more labor rate per hour. At those prices you should expect better results.

At the time when I inquired about getting a new alternator at Cavender, they also stated it would cost me about $400 labor (4 hours) in addition to the cost of the alternator.
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Old 05-30-2017, 09:38 AM
 
439 posts, read 234,815 times
Reputation: 269
I live near Alamo Toyota but they had the worst of all the current reviews. I suppose the only folks that are rabid reviewers are the ones with a bad experience. I probably rely too much on the neg reviews.
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Old 06-02-2017, 01:22 PM
 
22 posts, read 27,208 times
Reputation: 44
Bought my Tundra at Toyota of Boerne, but live in Helotes and use Red McCombs. They just moved closer to me so that's a great thing. I recommend using Red for Toyota warranty work and other work.
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Old 06-02-2017, 09:14 PM
 
1 posts, read 357 times
Reputation: 10
I had my cracked dash replaced at Red McCombs Toyota. They did a very nice job, I had to wait about 6 moths for the part to come in.
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Old 06-02-2017, 10:59 PM
 
Location: San Quilmas, Tx
4,081 posts, read 6,084,945 times
Reputation: 9121
Stopped by Cavender to inquire about a spark plug change (6 cyl)...$226..uhhhh...no. Called TOB @ 1:30pm. Callback never received.

Last edited by Deep Forest; 06-02-2017 at 11:56 PM..
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Old 06-05-2017, 07:44 AM
 
Location: San Antonio
898 posts, read 1,243,743 times
Reputation: 771
Quote:
Originally Posted by tgh0831 View Post

I've been using Alamo Toyota 1604/281. I really like that you don't need an appointment and they are open for service until midnight. No idea what it's like to buy from them but I've been happy with the service.
Alamo Toyota's service department is terrible in my opinion. I'll never go there again.
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Old 06-05-2017, 09:53 AM
 
92 posts, read 129,333 times
Reputation: 65
I agree, Alamo Totota's service department is horrible. A Bunch of crooks! I stay away from that place and go to Universal Toyota, they seem to be fair.

Quote:
Originally Posted by chud View Post
Alamo Toyota's service department is terrible in my opinion. I'll never go there again.
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