SAer's latest opinions of local cell phone providers

[sapphire]

Yeah, Pocket doesn't seem to like trees.

No, I am sticking with them for another month or so........I'm almost weaned off my cell phone now, and may be able to un-suckle by Christmas.

I will admit to texting withdrawals, though. Not while driving, but they are such an effective way to communicate. I want to tell you something, I just don't WANT TO TALK TO YOU!! Sweet!

[gwrober]

Any favored providers running any good deals?

[rexkwandosatx]

Originally Posted by wCat

Quick summary. We (several members of the fam) have been long time customers of a certain cell phone provider (over 10 years)....and recently have had some unbelievably horrible customer service. My "contract" has expired and I'm about to pull the plug on them for my personal service.

One offspring just purchased a new phone 37 days ago and it began to malfunction last weekend and is now totally inoperable. He took it in and they would not allow him to exchange the phone since it was over "30" days. He has insurance, but they said it would take 5-7 days to fix and they did not have any loaners in the store. He was then told to try another location. Same story....5-7 days to repair and no loaners. He told them that he would willingly purchase a more expensive phone because he needs his phone at work daily. They said since it was more than 30 days that he could not get the "in store" rebate which would make the phone over $400 instead of $150!

I am just a little bit more than angry at how these cell phone providers have evolved into holding us ransom with these insane restrictions and contracts. He wants to GIVE them more money, but they are refusing because their phone malfunctioned. He did not run over it, drop it in the toilet or wash it in the laundry. It was defective....PERIOD. And he gets to pay $7.50 insurance a month to ALLOW them to repair a POS.

So.....as a show of support (NOT), I'm shopping other providers for my own service. I would really like some objective thoughts on the majors.....At&t, Verizon, Sprint or T-Mobile only. Thanks in advance. (ok ...sorry...not so quick of a summary.)

i've been with AT&T for about ten years, and have had minimal problems with them. but i do HATE dealing with the jerks in the stores so i call and i have gotten the BEST service from them and they usually tell me about great deals and i wind up saving money in the long run. good luck with your situation.

[hlsheil]

I have sprint service and my contract is over. I really haven't had many problems but, I got a plan that was to cost 59.99. Insurance on both phone, texting on and on the total cost at the end of it with sales tax and all around 110 a month. So i'm needing help on other plans in kansas city missouri.

[rd2007]

Has anyone noticed that it's cheaper (if you have more than two phones) to get an extra line and a "free" phone instead of getting insurance on the phones?

[wCat]

Originally Posted by hlsheil

I have sprint service and my contract is over. I really haven't had many problems but, I got a plan that was to cost 59.99. Insurance on both phone, texting on and on the total cost at the end of it with sales tax and all around 110 a month. So i'm needing help on other plans in kansas city missouri.

Kansas City? Wait...are you in San Antonio and you're moving to KC or the other way around? Just from talking to people in other cities (even in Texas) I'm finding the plans vary a great deal from area to area. It all depends on the coverage and cell towers in your area. It might be best to check the KC or nearest Missouri forum and ask around there.

Or not...it you are now in SA. Good luck! Some of us (in my fam) have made the switch to T-Mobile for the service and the products.