Texas Drivers License Renewal

[Libra1018]

Originally Posted by catriona

How far in advance can you renew your license? Do they still send you a notice or can you just go online approximately a month before and renew it? I looked through the FAQ's online and it didn't answer this question.

As far as online/phone renewal, it states you can if:

Your license or Identification Card expires within one year as of today's date and has not been expired for more than two years.
Your last renewal was completed in person at a Texas Driver License office.

There are some other stipulations also.

See here under the 1st question: https://www.texasonline.state.tx.us/...n_US#question1

Liz

[ChrisSA]

Thanks everyone for all of your responses. I emailed the customer service at the link Libra1018 provided. I didn't know they were transitioning to a new system so hopefully that is the reason it's taking me so long to get mine.

Thanks again and when it finally arrives I'll let you all know,
Chris

[Taco-n-Beer]

when I went they asked for proff of my SS# not sure if they still do that, just a heads up though

[the_dimwit]

The source of your delay is most likely due to the fact that the Texas Department of Public Safety (DPS) was hit by the Conficker worm, causing massive system-wide problems. I'll just leave it at that and provide a source or two to back up my claim.

--Dim

[Bowie]

Originally Posted by the_dimwit

The source of your delay is most likely due to the fact that the Texas Department of Public Safety (DPS) was hit by the Conficker worm, causing massive system-wide problems. I'll just leave it at that and provide a source or two to back up my claim.

--Dim

I know your links confirm that's what DPS told journalists, but I haven't read of any place anywhere else in the world that suffered serious adverse effects from Conficker, despite reports of millions of infected PCs.

Protecting Against the Rampant Conficker Worm - PC World

Once a machine is infected, the worm can download and install additional malware from attacker-controlled Web sites, according to the company. Since that could mean anything from a password stealer to remote control software, a Conflicker-infected PC is essentially under the complete control of the attackers.

If it's true, it seems to me like journalists should be asking whether Texans' personal information on file with DPS has been compromised.

[ChrisSA]

Originally Posted by the_dimwit

The source of your delay is most likely due to the fact that the Texas Department of Public Safety (DPS) was hit by the Conficker worm, causing massive system-wide problems. I'll just leave it at that and provide a source or two to back up my claim.

--Dim

Yeah they had this story on WOAI this morning. I guess that is why my license is taking so long. My temporary renewal card ends on June 5th so I hope I get it by then. If I have to go back to the DPS office I'm not going to be happy. I emailed their customer service yesterday but no reply yet.

[TXtrkgrl]

DH got his in the mail today. It took about 4 weeks.

[Libra1018]

Originally Posted by ChrisSA

Yeah they had this story on WOAI this morning. I guess that is why my license is taking so long. My temporary renewal card ends on June 5th so I hope I get it by then. If I have to go back to the DPS office I'm not going to be happy. I emailed their customer service yesterday but no reply yet.

Chris, if you can handle the wait time (sometimes you might be on hold), I might suggest calling over waiting on the email. We had to call a few weeks ago for my husband and we just put it on speakerphone while we waited and just surfed the net until they came on--took about 10 minutes.

Liz

[sinsativ]

They just did the report on KENS, the problem with the computers on 4/15 and the conficker virus added a week, plus the computers need an upgrade, saying now, the renewal takes about 8 weeks to get your license in the mail. The state is letting officers know that if you have a renewal in the mail and your paper license is expired that they will excuse the expired one while they are working thru this extra delay.

[the_dimwit]

Bowie,

I have it on very good authority that the Conficker outbreak caused a major disruption in DPS computer systems. Let's just say that, in order to prevent continuous re-infection, they basically shut things down while all affected systems were being re-imaged. Since Conficker is a worm, it is capable of self-replication and doesn't need any user interaction in order to spread. Therefore, it's sometimes better to cease all normal operations until the worm is completely eradicated from the infrected system(s).

--Dim