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Old 09-28-2017, 07:00 AM
 
Location: San Diego
32,799 posts, read 30,034,103 times
Reputation: 17687

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Quote:
Originally Posted by moved View Post
Cox doesn't have low income discounts, they have "loyalty" discounts.
https://www.cheapinternet.com/low-income-internet/cox

Cox Low Income Internet Discount

Some may not "qualify".
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Old 09-28-2017, 07:05 AM
 
Location: San Diego
32,799 posts, read 30,034,103 times
Reputation: 17687
Quote:
Originally Posted by cruitr View Post
I don't know what TW / Spectrum you work with, but they have never charged me a nickel to come to my house or exchange equipment. I've worked with their technical support people at 2am on the phone. They are open for business 24 hours a day.

When I bought a new Tivo, their tech support people spent over an hour on the phone with me after midnite. The tech guy told me I had a bad tuning adapter. The next day, a tech guy came to my house and installed a new tuning adapter. Problem fixed. No charge.

Our differences in service could be my paying for their Signature service. I pay them about $200 a month. But I get a special phone number that is answered by a human most of the time, almost every channel they offer including their sports package and HBO and Showtime (no Starz), 300meg internet download, an app where I can watch TV on my iphones and rokus, 2 DVRs (which I don't use because Tivo is so much better), and phone service with no charge calls to almost anywhere in the world. I can also use their free phone service on my iphones using wifi.

If you total it all up, TW / Spectrum is a bargain.
Good for you if 200 a month is a bargain.
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Old 09-28-2017, 08:52 AM
 
Location: Talmadge, San Diego, CA
12,967 posts, read 24,006,718 times
Reputation: 7682
Quote:
Originally Posted by 1AngryTaxPayer View Post
There are a lot of restrictions on that plan, and I don't qualify for it, anyway.
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Old 09-29-2017, 05:36 PM
 
2,564 posts, read 1,596,275 times
Reputation: 3013
Quote:
Originally Posted by moved View Post
I received this in my email today from Cox:

Important Information Regarding Your Account

Dear ,

We are writing to inform you of an upcoming change to Cox High Speed Internet service in your area related to data usage.

Your Cox High Speed Internet service currently includes a data plan of 1 TB (1,024 GB). Beginning 10/05/2017, if you exceed your monthly data plan we will automatically provide additional blocks of data for $10 per 50 gigabytes (GB), as needed. This will not impact 98% percent of customers, but instead only charges the heaviest Internet users.

To help you get accustomed to this change, you will be provided a grace period for your first two billing cycles after the effective date. You will not be charged if you exceed your data plan during this grace period.

We will attempt to notify you via email and browser alert when you have used 85% and 100% of your monthly data plan.

Anyone else get this?
My friend just got the notice from Cox too. She has basic cable and high speed internet.

We have high speed internet and a landline with spectrum. No data cap and we pay $65 a month, but they’re going to raise it to $85 after one year. We use Apple TV instead of cable.

I thought we were heavy users and after checking we use 350GB a month. It seems that you’d have to be using a crazy amount of data to go over 1TB.
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Old 10-25-2017, 03:35 PM
 
Location: San Diego CA
1,030 posts, read 1,996,187 times
Reputation: 608
My cox bill just went from 39.99/mo to 63.99. I received this letter about a month ago. It might be because my 1 year is up.
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Old 10-25-2017, 04:11 PM
 
Location: San Diego CA>Tijuana, BC>San Antonio, TX
3,730 posts, read 3,681,072 times
Reputation: 2955
^^ Call them and threaten to cancel, they'll make it cheaper for another year.
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Old 10-26-2017, 08:24 AM
 
Location: La Mesa Aka The Table
7,183 posts, read 7,515,335 times
Reputation: 7974
Quote:
Originally Posted by malcorub16 View Post
^^ Call them and threaten to cancel, they'll make it cheaper for another year.
This^^^
I will say it is hit or miss. I was able to lower my bill while they told my friend to, go kick rock basically.
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Old 10-26-2017, 10:35 AM
 
Location: Talmadge, San Diego, CA
12,967 posts, read 24,006,718 times
Reputation: 7682
It depends on who you get on the phone, and if you're lucky, they might knock $10 off of your bill every month.
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Old 10-28-2017, 06:03 PM
 
9,065 posts, read 9,221,268 times
Reputation: 4665
Quote:
Originally Posted by Mike930 View Post
I thought we were heavy users and after checking we use 350GB a month. It seems that you’d have to be using a crazy amount of data to go over 1TB.
The people planning to stream 4K television are really worried about the 1TB limit. They want it to be 10 TB.

The problem is that a crazy amount of data becomes normal in a few years.
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Old 10-30-2017, 04:04 PM
 
Location: San Diego CA
1,030 posts, read 1,996,187 times
Reputation: 608
Does anybody have AT&T? I think it is an option in the South...
I hate confrontation, and just mite switch to AT&T
I have no cable so I do use Netfliks but only for the length of 1 movie per day, and not every day. Maybe 1x on the weekend. Does that count for data usage?
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