Cox (how much, cost, suite)

[moved]

I received this in my email today from Cox:

Important Information Regarding Your Account

Dear ,

We are writing to inform you of an upcoming change to Cox High Speed Internet service in your area related to data usage.

Your Cox High Speed Internet service currently includes a data plan of 1 TB (1,024 GB). Beginning 10/05/2017, if you exceed your monthly data plan we will automatically provide additional blocks of data for $10 per 50 gigabytes (GB), as needed. This will not impact 98% percent of customers, but instead only charges the heaviest Internet users.

To help you get accustomed to this change, you will be provided a grace period for your first two billing cycles after the effective date. You will not be charged if you exceed your data plan during this grace period.

We will attempt to notify you via email and browser alert when you have used 85% and 100% of your monthly data plan.

Anyone else get this?

[RosieSD]

We haven't received this (yet). What plan are you on?

[moved]

Basic cable and high speed internet. No landline, but they keep pushing it.

[RosieSD]

Originally Posted by moved

Basic cable and high speed internet. No landline, but they keep pushing it.

Sounds like this may just be a marketing ploy to get you to upgrade to the "enhanced" cox service.

I wonder what the legalities are when you sign up for a particular service and the company makes changes to the service. Is there a grandfathering requirement? You might call and ask.

I'll also keep my eyes out to see if we get something like this from cox.

[moved]

This is what I have:

Cox High Speed Internet Essential
Includes:
Essential Internet Service
Download speeds up to 15 Mbps. 1TB (1,024 GB) Monthly Data Plan. Cox Security Suite Plus.
Internet Modem Rental

Cox TV Starter
Advanced TV Service
Contour Receiver
Other Fees and Surcharges
Broadcast Surcharge
Total TV

[1AngryTaxPayer]

It says only affects 2%. I think everyone got a flyer as I've heard people talk about it on nextdoor.

[Jenkay]

Originally Posted by moved

I received this in my email today from Cox:

Important Information Regarding Your Account

Dear ,

We are writing to inform you of an upcoming change to Cox High Speed Internet service in your area related to data usage.

Your Cox High Speed Internet service currently includes a data plan of 1 TB (1,024 GB). Beginning 10/05/2017, if you exceed your monthly data plan we will automatically provide additional blocks of data for $10 per 50 gigabytes (GB), as needed. This will not impact 98% percent of customers, but instead only charges the heaviest Internet users.

To help you get accustomed to this change, you will be provided a grace period for your first two billing cycles after the effective date. You will not be charged if you exceed your data plan during this grace period.

We will attempt to notify you via email and browser alert when you have used 85% and 100% of your monthly data plan.

Anyone else get this?

I did, but I also got a little chart showing my normal usage which is like 10% of that on my highest month, so I decided to ignore it.

[NYSD1995]

Everyone got this, I am on the enhanced internet (1TB / mo). Lame

[CNYC]

I pay $210 as it is. If they hit me for the overage I will give up cable. I hated these guys right from the get go.

[bloom]

How much cost per month is just internet service (25 MBPS) ?? No landline phone and no cable tv.