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Old 11-12-2019, 03:36 PM
 
538 posts, read 979,360 times
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On occassion, like right now, I need technical assistance with issues I'm having with home electronic devices.
I am no techie so sometimes need help with 'how to' solve an issue with a mobile device or home computer.
Right now my issue is my FireStick device has stopped connecting to my home Network so I can't use it.
I've spent many hours trying to figure it out, watching youtube video and calling Amazon or my Router support number but both of them are wanting me to pay an annual fee for technical support.
So can anyone suggest a tech support I can call on such issues that is 'inexpensive' but gives good service?
Appreciate any helpful references or suggestions.

PS. I don't want to use the geek squad because of cost.
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Old 11-13-2019, 09:21 AM
 
Location: Somewhere in northern Alabama
18,543 posts, read 55,461,975 times
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I learned the lesson a while back. When a bit of electronic kit is being like Cartman's kitty, I give it one verbal warning, then if it continues to be a d***o, it goes outside. If it is small, it gets mashed between two rocks. If it is large, target practice time. Strangely, all of my other electronic devices start acting perfectly after such an event.

IME, the firestick might be better used as kindling for a fire.

https://firestickhacks.com/firestick...e-not-working/

In all seriousness, DUMP electronics that don't work as advertised. Life is much more pleasant. - Said after years of being on call for tech support.
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Old Yesterday, 09:15 AM
 
10,753 posts, read 18,007,151 times
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To actually answer the OP's question, buy another Firestick and see what happens, doing that is much cheaper than any support person you'll pay for.

Does the stick see the wifi but not connect? What exactly is going on?
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Old Today, 10:30 AM
 
7,153 posts, read 3,907,949 times
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Quote:
Originally Posted by NHDave View Post
To actually answer the OP's question, buy another Firestick and see what happens, doing that is much cheaper than any support person you'll pay for.

Does the stick see the wifi but not connect? What exactly is going on?
I agree, especially if you can wait until Black Friday/Cyber Monday. A 4K Firestick should be like $30.

OP, how old is yours?

One simple check/question - how is it powered? From USB on the TV or a wall adapter? I could see if the power is borderline WiFi might be affected.
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