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Old 10-19-2015, 12:41 PM
 
26 posts, read 106,907 times
Reputation: 23

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Hi. We have Comcast internet and cable now where we live (Lea Hill area, Auburn, South King county). Service is ok when it works but we have been having too many outages. It was on Saturday from 1030am until 630pm, so we missed almost all the college ball games.

We have Century Link started offering services in our early this year. I was wondering about their service? Any board members have personal experience? Is their CS good? What about quality of service? I plan to cut off cable TV service anyway starting next month and just stay with streaming service. So all we need is quality internet service.

Thanks before hand.
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Old 10-19-2015, 02:08 PM
 
Location: Seattle
2,534 posts, read 818,944 times
Reputation: 2965
Quote:
Originally Posted by r0m8470 View Post
Hi. We have Comcast internet and cable now where we live (Lea Hill area, Auburn, South King county). Service is ok when it works but we have been having too many outages. It was on Saturday from 1030am until 630pm, so we missed almost all the college ball games.

We have Century Link started offering services in our early this year. I was wondering about their service? Any board members have personal experience? Is their CS good? What about quality of service? I plan to cut off cable TV service anyway starting next month and just stay with streaming service. So all we need is quality internet service.

Thanks before hand.
I made the switch over to Century Link 8 months ago and I'm happy I did. I save approx. $450 a year which made the move a great investment. The level of service has been great. My wife and I do a lot of Hulu and Netflix and it's very rare to get any buffering or problems.

That said, the default modem doubles as the router and it will need to be fairly close to your tv or you will experience issues.
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Old 10-19-2015, 02:21 PM
 
Location: Independent Republic of Ballard
7,468 posts, read 6,184,269 times
Reputation: 5211
On Comcast: You can actually get Internet (Streaming) and Digital Economy cable for LESS than just Internet. I'm getting Blast + Digital Economy for $69, which comes out at $94, when including modem rental and fees/taxes. Just Internet will be $89.

I dumped HD and the DVR, going to an SD box. I'm using a Homeworx antenna ($6 online) to get HD channels over-the-air (I'm getting 26 total channels). You might need an amplified antenna where you are to pull in all the Seattle channels.

I've been able to get most of my sports through online stream sites and Kodi TV (available for Mac, Windows, Android, Linux), including ESPN3, Pac-12, BTN, etc. I'm using a Chromecast to cast any stream from a Chrome browser tab to my 40" LCD. I'm using Netflix and Amazon Prime for movies.

Sling TV (which I don't have) gets you ESPN1/2, CNN, AMC, IFC, A&E, Lifetime, TBS, TNT, Disney, History/H2, etc. for $20/month (on Roku, Amazon Fire TV, iOS, PC, Mac, and Android. Pay for three months and get a free Roku Streaming Stick. The Sports Extra Package ($5/mo.) gets you ESPNU, ESPNews, SEC Network, Universal Sports, etc. Other extra packages are available.
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Old 10-19-2015, 10:32 PM
 
Location: Seattle, WA
176 posts, read 261,290 times
Reputation: 149
I've been a Centurylink customer for the past 3 years and have been loving it so far. We only do internet and are paying about $40 for their 20mbps. We also use an HD antenna to get all of the local channels and have an Apple TV & Chromecast, using Netflix and Hulu for movies and shows. This has replaced all of our TV watching and have been cable-free for 6 years and we've never regretted it.

Also side note: we do piggyback off my in-laws online Comcast account for access to other shows/sporting sites online.
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Old 10-23-2015, 08:04 PM
 
Location: Iowa, USA
338 posts, read 273,035 times
Reputation: 423
I'm north of Seattle. I had Internet service with Centurylink for a few years. We occasionally had wifi/modem problems or brief outages, but overall, service was alright. It was fast enough to stream one TV/computer but didn't do so well with two.

Then I moved, had trouble getting everything transferred in a timely fashion, so I tried Comcast. Long story, but I do not recommend this company to anyone. If you decide to end your service with them, look into advice online from previous customers about things to do - like get receipts for everything, with your equipment numbers on it. They are known for jerking people around.

I had to move a second time, and Centurylink offered a faster speed at my new location than they had at the first place. (Note: I set up the connection date and phone transfer a week ahead of time, so as to avoid the problem at the last place). It's still a lot slower than Comcast (by about half) but it's fast enough to stream anything we want to watch. Their CS is kind of like any other telecommunications company - that is to say, they charge you a lot to get everything set up, and you have to keep an eye on them. But I haven't had any issues with outages at the new place.
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Old 10-26-2015, 12:41 AM
 
7 posts, read 6,175 times
Reputation: 10
If you can get service on the Centruylink fiber network (If you can get 100-1000 megabit speed, it is, even if you don't order those speeds), it's a superior product.

Otherwise, comcast has the best product.

There is little debate the service with Comcast is legendary, and in a bad way. However, once it's installed the product is actually good.
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