what would you do if undercharged? (store, Home Depot, deal, cents)

[callalillies]

I went to home depot and bought 30 birdcage knobs and 19 leaf knobs. A few days later I was looking over the receipt and noticed the cashier only charged me for 1 leaf knob instead of 19.
Would you go back to the store and tell them? It's about $50 dollars worth of merchandise.

[Flamingo13]

I would (and have).

[marmac]

I really don't think you are under any moral obligation as you weren't concealing anything when you bought it.

Years back I would have said differently as in my long life I always alerted the store if they undercharged me.

My attitude changed over the years as I NEVER even got a thank you for bringing it to their attention.

In fact one clerk rang up the new ( corrected ) amount and shrugged as she said-------" there ! You happy now? "

I am sick of trying to do " the right thing" when undercharged and being treated like the store is doing me a favor when I bring it to their attention.

I believe this attitude prevails because if someone said "thanks" , they feel that is admitting their mistake that they undercharged someone.

Nope-----the store can lose money before I bring it to their attention and then get treated like they are doing me a favor after I try to save them money and perhaps a clerk their job.

end of rant

[Stratford, Ct. Resident]

Originally Posted by callalillies

Would you go back to the store and tell them? It's about $50 dollars worth of merchandise.

If the business is a small "local" shop, definitely yes. If it's a mega chain like Depot/Etc., not a chance in hell.

[cl723]

Yes, I would go back and pay what you owe. I`ve had to do this a few times.

[TKramar]

Well, normally, I wouldn't go over the receipt once I got home. I probably would have noticed while I was in the store, thinking that it was vastly different than what I had calculated before I got to the register. I keep track of every dollar I spend as I'm spending it.

However, I have said something when I was undercharged, or got too much change back.

[DubbleT]

For small amounts no, it's not worth my time and gas. For larger amounts, like the fifty dollars, yes. Mistakes happen, I always appreciate when a customer brings such things to my attention.

[marmac]

If it bothered me, I would donate the amount $$$ to a charity.

At least they will thank you.

That's more than the places I returned the money to ever did !

[GloryB]

I am always reminded of what my dad told me while I was growing up:
It doesn't matter if a person steals a quarter or a million dollars.....they still have the heart of a thief.

[TKramar]

Funny thing is--if I'm overcharged I don't say anything either. Bought some savoy cabbage the other day, just to try it out. According to the tag in the produce department, it was 79 cents a pound. At the register, it came up $1.29 a pound. No big deal.