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Old 06-20-2010, 10:56 AM
 
156 posts, read 236,082 times
Reputation: 74

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I went to home depot and bought 30 birdcage knobs and 19 leaf knobs. A few days later I was looking over the receipt and noticed the cashier only charged me for 1 leaf knob instead of 19.
Would you go back to the store and tell them? It's about $50 dollars worth of merchandise.
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Old 06-20-2010, 11:44 AM
 
Location: Alexandria, VA
11,614 posts, read 20,770,772 times
Reputation: 17012
I would (and have).
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Old 06-20-2010, 12:02 PM
 
9,807 posts, read 13,682,398 times
Reputation: 8170
I really don't think you are under any moral obligation as you weren't concealing anything when you bought it.

Years back I would have said differently as in my long life I always alerted the store if they undercharged me.

My attitude changed over the years as I NEVER even got a thank you for bringing it to their attention.

In fact one clerk rang up the new ( corrected ) amount and shrugged as she said-------" there ! You happy now? "

I am sick of trying to do " the right thing" when undercharged and being treated like the store is doing me a favor when I bring it to their attention.

I believe this attitude prevails because if someone said "thanks" , they feel that is admitting their mistake that they undercharged someone.

Nope-----the store can lose money before I bring it to their attention and then get treated like they are doing me a favor after I try to save them money and perhaps a clerk their job.

end of rant
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Old 06-20-2010, 12:36 PM
 
8,778 posts, read 16,984,270 times
Reputation: 5248
Quote:
Originally Posted by callalillies View Post
Would you go back to the store and tell them? It's about $50 dollars worth of merchandise.
If the business is a small "local" shop, definitely yes. If it's a mega chain like Depot/Etc., not a chance in hell.
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Old 06-20-2010, 12:41 PM
 
1,963 posts, read 4,437,159 times
Reputation: 1443
Yes, I would go back and pay what you owe. I`ve had to do this a few times.
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Old 06-20-2010, 01:23 PM
 
Location: Bradenton, Florida
27,236 posts, read 41,849,386 times
Reputation: 10962
Well, normally, I wouldn't go over the receipt once I got home. I probably would have noticed while I was in the store, thinking that it was vastly different than what I had calculated before I got to the register. I keep track of every dollar I spend as I'm spending it.

However, I have said something when I was undercharged, or got too much change back.
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Old 06-21-2010, 10:22 AM
 
Location: A Yankee in northeast TN
11,147 posts, read 14,804,476 times
Reputation: 25462
For small amounts no, it's not worth my time and gas. For larger amounts, like the fifty dollars, yes. Mistakes happen, I always appreciate when a customer brings such things to my attention.
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Old 06-21-2010, 10:51 AM
 
9,807 posts, read 13,682,398 times
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If it bothered me, I would donate the amount $$$ to a charity.

At least they will thank you.

That's more than the places I returned the money to ever did !
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Old 06-21-2010, 11:49 AM
 
Location: Orlando, Florida
43,858 posts, read 45,052,970 times
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I am always reminded of what my dad told me while I was growing up:
It doesn't matter if a person steals a quarter or a million dollars.....they still have the heart of a thief.
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Old 06-21-2010, 01:14 PM
 
Location: Bradenton, Florida
27,236 posts, read 41,849,386 times
Reputation: 10962
Funny thing is--if I'm overcharged I don't say anything either. Bought some savoy cabbage the other day, just to try it out. According to the tag in the produce department, it was 79 cents a pound. At the register, it came up $1.29 a pound. No big deal.
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