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Old 11-13-2014, 09:33 AM
 
Location: Denver CO
21,793 posts, read 12,468,457 times
Reputation: 33542

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Quote:
Originally Posted by katie45 View Post
Best way to solve that issue is to use the self-checkout lane. Can't imagine most grocery stores having a full staff at 11:45 p.m.
OP wasn't asking for a full staff, just saying that a manager should have rung their purchases given that the ONLY cashier was tied up with a very large order. I've been in stores long before midnight and have seen managers and front end people jump on a register to clear a long line. It's called customer service.
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Old 11-13-2014, 01:32 PM
 
10,702 posts, read 9,662,812 times
Reputation: 16516
Quote:
Originally Posted by blisterpeanuts View Post
Saying "it'll be a long wait" to a customer isn't very professional.

If Publix has self-checkout machines then maybe it's a better place to go late at night.
But then what would they have to complain about so they can continue bashing Wal-Mart? Some people just can't wait to claim that WM is the worse store on the planet, and many have no valid reasons. But if that's the way they feel, they are free to spend their money elsewhere.

WM is not staying awake at night worrying about losing business.

We have a Super Target practically right next door to the Super Wal-Mart and there are just a handful of cars in the Target parking lot while at the same time the WM parking lot is packed - and this is not unusual, this the the norm.
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Old 11-13-2014, 02:05 PM
 
338 posts, read 345,562 times
Reputation: 338
151.820
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Program these frequencies into your UV5R, park somewhere close to the local Wal-Mart (preferrably off-campus) and have a field day!

Quote:
"On the other hand, there's been some resistance to self-checkout among customers and that's why Walmart and some other retailers have been getting rid of them."
Good. Even though that article is four years old, I hate those things and refuse to use them. Any time you use a self-service point-of-sale terminal, you are putting a cashier out of work.
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Old 11-13-2014, 02:34 PM
 
Location: Ft. Myers
18,843 posts, read 11,876,494 times
Reputation: 39721
Quote:
Originally Posted by katie45 View Post
Best way to solve that issue is to use the self-checkout lane. Can't imagine most grocery stores having a full staff at 11:45 p.m.
I would have used those self check out lanes, I like them, I asked why those self check out lines were closed, and they shut those down around 8 pm every night for some unknown reason.

I did call the day manager at WalMart today to tell him what happened and he could not have been more apologetic and said they should have opened another line when that lady came up with a truckload of stuff. But the closing down of the registers at midnight is a policy of WM and they do that in every grocery or regular store. So, guess who will not go to WM late at night any more?

Don
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Old 11-13-2014, 04:59 PM
 
850 posts, read 1,105,144 times
Reputation: 1776
Quote:
Originally Posted by katie45 View Post
Best way to solve that issue is to use the self-checkout lane. Can't imagine most grocery stores having a full staff at 11:45 p.m.
That would be great....if.they were actually open at night.

I used to be averse to the self checkouts for the reason of putting people out of work, but lately it seems more and more I get the loser cashier that acts like I'm there to waste his/her time time to play games on their phone, so I find myself gravitating more and more to the self checkouts now
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Old 11-13-2014, 06:36 PM
 
26,158 posts, read 15,737,854 times
Reputation: 17235
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Quote:
Originally Posted by don1945
That is what separates WalMart from a store like Publix. At Publix they find ways to make sure you are happy and will do whatever it takes. The same can not be said for WM, they always have an excuse why they can't do something.
Same thing with PRICE CHOPPER DON..... A bunch of unfriendly idiots there who wont LIFT A FINGER to try and help someone... (If its not standard)
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Old 11-14-2014, 02:10 AM
 
1,603 posts, read 2,080,773 times
Reputation: 3410
Last night was my LAST trip to Walmart ever, ever, EVER again! What I saw tonight could happen anywhere, yes. The fact of the matter is I saw it with my own eyes IN Walmart and thus can't ever walk into a Walmart again without seeing the horror.

I am in AZ and had to run into Walmart for a late night money order. Unfortunately, Walmart's self called "Money Store" was closed or unmanned and Customer Service was completely vacant with not an employee in sight. I decided to go to another store to get what I needed. On my way out, I witnessed the horror first hand. While walking out of the store a lady and her "service" dog were in the process of being checked out by one of the cashiers. Just my luck, on the way out of the store, the dog decides to have a bowel movement right then and there. I didn't look directly but the dog took a HUGE dump right in the store. Just a huge pile. The cashier, several stockers who happened to be in the front of the store, and other customers were in pure shock. I picked up the pace and literally ran out of the store trying not to throw up.

Again, I am more than aware that this can and probably DOES happen in other stores too. However, when combined with the poor service, the number of trashy people who shop at Walmart, the surly and apathetic workers, and the long lines, this was the straw that broke the camel's back. Walmart is a trash heap and needs to be shut down.
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Old 11-14-2014, 05:40 AM
 
Location: Florida
20,521 posts, read 20,511,864 times
Reputation: 24357
Quote:
Originally Posted by new2colo View Post
Last night was my LAST trip to Walmart ever, ever, EVER again! What I saw tonight could happen anywhere, yes. ................
Again, I am more than aware that this can and probably DOES happen in other stores too. . Walmart is a trash heap and needs to be shut down.
You know this, you admit this yet felt compelled to bring the story to a thread about Walmart, as if it reflects on WM.
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Old 11-14-2014, 09:01 AM
 
1,603 posts, read 2,080,773 times
Reputation: 3410
Quote:
Originally Posted by old_cold View Post
You know this, you admit this yet felt compelled to bring the story to a thread about Walmart, as if it reflects on WM.
Yep, I did. It was disgusting and I will not be going there again.
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Old 11-14-2014, 10:59 AM
 
3,871 posts, read 3,603,262 times
Reputation: 9226
Quote:
Originally Posted by new2colo View Post
Just my luck, on the way out of the store, the dog decides to have a bowel movement right then and there. I didn't look directly but the dog took a HUGE dump right in the store.
That could happen anywhere! Why do you blame Walmart?

If anything, you should be upset at the dog's client who clearly doesn't know how to take care of the poor animal. But to blame the store in which it happened? Heck, why not sue Walmart for the mental suffering this caused you! palm slap.
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