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Old 01-19-2015, 07:00 PM
 
Location: Mid-Atlantic east coast
5,433 posts, read 10,043,490 times
Reputation: 10463

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My grocery bill today seemed high..I'm pretty good at adding up what I've spent in my head.

When I got home, found I'd been charged almost $5.00 for something I didn't buy -- over a pound of dried ancho peppers. Not an item I ever buy.

I went back to store. Seemed the checker had put in the wrong code for the 1.02 pounds of tomatoes I'd bought and didn't remove the wrongly coded item--the ancho peppers. At least that was what customer service said before they refunded my money.

From now on, my receipts will get the eagle eye once over.

Has this ever happened to you?

I'm hoping it was an honest mistake...
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Old 01-19-2015, 09:11 PM
 
5,574 posts, read 5,953,757 times
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I watch the register screen as they're ringing me up ... particularly when it comes to produce.
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Old 01-19-2015, 10:24 PM
 
13,293 posts, read 21,211,831 times
Reputation: 36035
I do too. Some of the younger cashiers don't know the difference between parsley and cilantro. This past week I was charged for "peeled red onions" at $2.99/lb, instead of "red onions" on sale for $.99. I caught that as she rang it up.
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Old 01-19-2015, 10:27 PM
 
10,207 posts, read 6,057,753 times
Reputation: 10078
I try to watch the screen and check my receipts. It happens a lot unfortunately.
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Old 01-19-2015, 11:14 PM
 
Location: Philaburbia
32,836 posts, read 60,943,751 times
Reputation: 54925
I was credited for all my buy-one-get-one-free items today, but not for the half-price hunk of beef I bought. Gotta take the receipt and the hunk of beef back to customer service tomorrow and get my money back.
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Old 01-20-2015, 02:32 AM
 
18,670 posts, read 24,074,216 times
Reputation: 35328
if you shop at any large chain stores,,,,all the pricing is "host support" (one centralized location)

its all downloaded automatically.....
then the stores put the signs up


often there are more mistakes on dsd (direct store delivery) items , such as chips, soda, beer/wine any local produce, there is always going to be human error , so it is wise to double-check,,,, they don't do this stuff on purpose

punching in wrong produce codes seems to be quite common

as one poster said, he watches as it is scanned
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Old 01-20-2015, 08:54 AM
 
7,672 posts, read 10,175,090 times
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My store gives you the item free if it rings up wrong. A great incentive to watch the screen as the cashier scans.

Largest error I've caught was something similar to yours where they rang me up using the wrong item code. I can't remember what the incorrect item was but for several heads of napa cabbage I was charged like $30. I was like whoa whoa, hold up!
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Old 01-20-2015, 09:08 AM
 
Location: Long Neck,De
4,792 posts, read 6,909,861 times
Reputation: 4770
I often find sale items priced wrong. If say crackers are 3 for $5 one of the flavors may ring at full price.When buying these I do not leave the store until I have gone to customer service and received my credit. Unfortunately they do not do free if charged wrong in my area.
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Old 01-20-2015, 09:12 AM
 
Location: Upstate NY 🇺🇸
36,770 posts, read 11,099,907 times
Reputation: 35123
That's why I always weigh and label my own produce at the digital scale. The less human intervention at the checkout counter, the better.
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Old 01-20-2015, 09:14 AM
 
7,672 posts, read 10,175,090 times
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Quote:
Originally Posted by Delahanty View Post
That's why I always weigh and label my own produce at the digital scale. The less human intervention at the checkout counter, the better.
What do you mean label and weigh? The cashier still has to weigh and put in the item code. Does your grocery store differ?
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