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Old 02-07-2015, 07:23 PM
 
Location: Old Bellevue, WA
18,794 posts, read 14,553,569 times
Reputation: 7952

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Comcast customer in Chicago area receives bill addressed to ‘Super B—-‘ | WGN-TV

Mary Bauer, Comcast customer in Addison, Illinois, had a lot of problems with her cable service.
Quote:
She says her cable continually kept shutting off, and she had to keep calling to get it fixed.
“I had 39 technicians here from November to April,” she said.
The response from Comcast was a bill addressed to 'super-b----.' Comcast says that it is investigating.
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Old 02-08-2015, 04:16 PM
 
Location: Glen Burnie, MD
3,401 posts, read 1,006,027 times
Reputation: 9997
Apparently this isn't the first incident someone's account name has been changed:
Comcast Says It’s Working On Making It Harder To Change Customers’ Names To “A**hole”
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Old 02-08-2015, 05:37 PM
 
10,077 posts, read 4,954,386 times
Reputation: 15414
so... is she still on the hook for the bill? Seems like Comcast should try to get the other person to pay the bill since "they" incurred it?
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Old 02-08-2015, 07:24 PM
 
13,052 posts, read 7,922,671 times
Reputation: 24950
Quote:
Originally Posted by eyeb View Post
so... is she still on the hook for the bill? Seems like Comcast should try to get the other person to pay the bill since "they" incurred it?
The last guy who got his name changed to A**hole got refunded for his past two years of service, and got another two years of free service. So I'm sure they'll offer her something similar.
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