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Old 08-31-2015, 09:16 AM
 
Location: NC
610 posts, read 1,307,514 times
Reputation: 173

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Do any of you know?

When returning an item on amazon, there is a "return by" date. Is that post mark date or is that the date it must reach them?

What if it shipped )picked up) by that date and reaches them 2 days later... their policy doesn't seem specific enough.

thx
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Old 08-31-2015, 09:21 AM
 
Location: Raleigh NC
10,684 posts, read 7,774,416 times
Reputation: 9091
don't they have a customer service line?

I mean, policies change all the time. They'd have the most accurate info. Also, it *should* be the date it leaves you, as you have no control over what method of shipment that amazon has arranged for returns.
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Old 08-31-2015, 10:33 PM
 
13,057 posts, read 7,927,571 times
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Quote:
Originally Posted by gcretro View Post
Do any of you know?

When returning an item on amazon, there is a "return by" date. Is that post mark date or is that the date it must reach them?

What if it shipped )picked up) by that date and reaches them 2 days later... their policy doesn't seem specific enough.

thx
When you go through the steps to return the item, it will give you a date where they need to receive it by. So I can go through the steps to return a book I just received, and I'm told I need to send the item back by Sept 23. That is over three weeks I have to get the package to UPS with my pre printed label and have it shipped back to Amazon. Once they receive the package, a refund will be given (minus shipping costs depending on why you are returning your order).
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