U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Shopping and Consumer Products
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 11-01-2015, 10:39 PM
 
13,061 posts, read 7,932,240 times
Reputation: 24988

Advertisements

Quote:
Originally Posted by PacoMartin View Post
My complaint was not just the unit was 8 years old, but that it didn't work. Surely Walmart must have realized that there were significant numbers of these units not working in the last 8 years.
Well it's not like they're taking it out of the box and testing them. And I doubt they sell enough to know of any issues. The amazon listing only had four reviews, so that should tell you how popular it was.
Reply With Quote Quick reply to this message

 
Old 11-01-2015, 11:13 PM
 
Location: Silicon Valley
18,478 posts, read 23,972,647 times
Reputation: 36406
It was definitely appropriate for you to return it, since it didn't work.

But, I guess the issue is what you consider "new." For me, that means not used. I normally do my research and if an item will do what I want it to do, I don't care when it was manufactured. If I want something that was not returned or previously used, I consider that "new."

My problem with buying anything on Walmart.com is the time it takes to receive anything. I quite buying from Walmart online, whether they deliver it to my home or I pick up at the store, because inevitably it takes a ridiculous amount of time for it to arrive - like 3 weeks. I will shop at the local shop in person, but never on line anymore.
Reply With Quote Quick reply to this message
 
Old 11-02-2015, 09:12 AM
 
Location: EPWV
11,616 posts, read 6,399,743 times
Reputation: 12825
Quote:
Originally Posted by Sundaydrive00 View Post
Probably why it had been "marked down a lot."



If it doesn't work, then of course you can exchange it. Why would you think they would only allow a refund? If you are going to ask for a higher priced DVD player, you'll have to pay the difference. They won't just do an even exchange.
That's what I'm thinking too. I believe Walmart would be more than happy to exchange [because they're not having to fork money over] vice doing a refund but maybe that depends on some state laws. Not sure about that. I know in person purchases using debit instead of credit get the money back in cash and credit transactions, gets put back on your card. Not sure how process with Walmart.com (online purchases) works as I haven't had much experience with this store for that kind of transaction. Hopefully they'll give you something of equal or better price for your troubles. If I worked there and was in charge, I would.
Reply With Quote Quick reply to this message
 
Old 11-02-2015, 09:21 AM
 
Location: EPWV
11,616 posts, read 6,399,743 times
Reputation: 12825
Quote:
Originally Posted by cayennev8 View Post
I personally have an amazing walmart.com story. I bought a grill that was a little pricey $500 and about a month later it went down to $420, I was going to call but forgot until a month later and saw it went down to $399. Oh man, they will never refund my money but I call anyway. The lady says ' I see it went down to $420" and I said well I see it at $399 online. I'm thinking she is going to hassle me but then she says well I can on;y mark it down $97" or whatever she says. Long story short she refunded me down to only paying $370...I was SO surprised as I admit I never expected anything but a hassle. The call took about 3 minutes. So cool and the grill is AWESOME!

And whiny doesn't even hit the scales.

Great I've had similar when it came to layaway purchases.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Shopping and Consumer Products
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 11:00 PM.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top