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Old 10-28-2015, 04:52 AM
 
10,167 posts, read 10,491,558 times
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I bought a DVD player on Walmart online. It looked like it had been marked down a lot, and when it arrived it had an old price sticker for 5X what I paid for it. Naturally it didn't work, but it had a manufacturing date of March 2007.

Although I am sure that Walmart will take it back even though it has been unboxed, I am annoyed that I spent this time on a "new" item that was over 8 years old. I would like Walmart to give me a working DVD player of any quality (including a shelf model) as it was such a waste of my time. I am not happy just having my money returned.

Do you think I have a case, or am I being overly whiny?
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Old 10-28-2015, 05:01 AM
 
10,702 posts, read 9,666,779 times
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Here are the instructions for returning an online purchase:

http://help.walmart.com/app/answers/detail/a_id/206
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Old 10-28-2015, 10:46 AM
 
13,058 posts, read 7,932,240 times
Reputation: 24983
Quote:
Originally Posted by PacoMartin View Post
I bought a DVD player on Walmart online. It looked like it had been marked down a lot, and when it arrived it had an old price sticker for 5X what I paid for it. Naturally it didn't work, but it had a manufacturing date of March 2007.
Probably why it had been "marked down a lot."

Quote:
Although I am sure that Walmart will take it back even though it has been unboxed, I am annoyed that I spent this time on a "new" item that was over 8 years old. I would like Walmart to give me a working DVD player of any quality (including a shelf model) as it was such a waste of my time. I am not happy just having my money returned.

Do you think I have a case, or am I being overly whiny?
If it doesn't work, then of course you can exchange it. Why would you think they would only allow a refund? If you are going to ask for a higher priced DVD player, you'll have to pay the difference. They won't just do an even exchange.
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Old 10-28-2015, 12:40 PM
 
Location: Austin, Texas
1,553 posts, read 950,565 times
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Quote:
Originally Posted by PacoMartin View Post
I bought a DVD player on Walmart online. It looked like it had been marked down a lot, and when it arrived it had an old price sticker for 5X what I paid for it. Naturally it didn't work, but it had a manufacturing date of March 2007.

Although I am sure that Walmart will take it back even though it has been unboxed, I am annoyed that I spent this time on a "new" item that was over 8 years old. I would like Walmart to give me a working DVD player of any quality (including a shelf model) as it was such a waste of my time. I am not happy just having my money returned.

Do you think I have a case, or am I being overly whiny?
I understand your post as saying you should get your money back and they give you a DVD player for your troubles? That's not how the world works.

You are being whiny. Send it back and let them ship you a new one of the same model. Or get a refund. The DVD player was new, regardless of when it was manufactured. Nobody else had used it before.
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Old 10-28-2015, 02:26 PM
 
10,167 posts, read 10,491,558 times
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Quote:
Originally Posted by unihills View Post
I understand your post as saying you should get your money back and they give you a DVD player for your troubles? That's not how the world works.
No, I just wanted them to give me a working replacement. I don't expect to get my money back as well.

Quote:
Originally Posted by unihills View Post
Send it back and let them ship you a new one of the same model. Or get a refund. .
I could ask for a new one, but I am assuming I will get another 8 year old model, but hopefully it works this time. But for how long?I read the reviews online and some people sent them back three times before they got one that worked.

Quote:
Originally Posted by unihills View Post
You are being whiny. The DVD player was new, regardless of when it was manufactured. Nobody else had used it before
Possibly, but it is a waste of time. Eight years is a long time to be sitting in a box. I think they were poorly constructed.

Quote:
Originally Posted by Sundaydrive00 View Post
If it doesn't work, then of course you can exchange it. Why would you think they would only allow a refund? If you are going to ask for a higher priced DVD player, you'll have to pay the difference. They won't just do an even exchange.
They don't stock them, so I will have to wait three weeks and may get another broken one.

I don't expect a high priced model. I would take a display unit. Just as long as it works.
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Old 10-28-2015, 02:37 PM
 
Location: southwestern PA
20,419 posts, read 38,439,064 times
Reputation: 39085
Quote:
Originally Posted by PacoMartin View Post
I I would like Walmart to give me a working DVD player of any quality (including a shelf model) as it was such a waste of my time. I am not happy just having my money returned.

Do you think I have a case, or am I being overly whiny?
Overly whiny.

Take it to your local Walmart, and return it for a newer one.
Of course, the new model will cost more....

Quote:
Originally Posted by PacoMartin View Post
I could ask for a new one, but I am assuming I will get another 8 year old model, but hopefully it works this time. But for how long?I read the reviews online and some people sent them back three times before they got one that worked.
Why on earth would you knowingly buy a defective product line?
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Old 10-28-2015, 03:02 PM
 
10,167 posts, read 10,491,558 times
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Quote:
Originally Posted by Pitt Chick View Post
Why on earth would you knowingly buy a defective product line?
I read the reviews afterwards. There were also a lot of extremely positive reviews. People seemed to either love it, as they thought it was very whimsical, or it didn't work. A lot of 5 stars or 1 stars and very little in between.

Walmart doesn't stock a lot of stand alone DVD players in the store. It is more popular to sell the DVD players will little 7" or 9" screens that optionally run on batteries. The problem with those models is they don't have a coaxial digital audio out plug, or S-Video, or even composite or component analog outputs. The headphone jack is a lousy way to connect to speakers as the conversion cable comes loose very easy.
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Old 10-28-2015, 03:09 PM
 
Location: southwestern PA
20,419 posts, read 38,439,064 times
Reputation: 39085
I never heard of anyone buying a DVD player because it was whimsical!

Have you searched amazon.com?
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Old 10-28-2015, 03:37 PM
 
13,058 posts, read 7,932,240 times
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Quote:
Originally Posted by Pitt Chick View Post
I never heard of anyone buying a DVD player because it was whimsical!
What does a whimsical DVD player even look like?!
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Old 10-28-2015, 03:42 PM
 
13,058 posts, read 7,932,240 times
Reputation: 24983
Quote:
Originally Posted by PacoMartin View Post
I don't expect a high priced model. I would take a display unit. Just as long as it works.
Then go to Wal-Mart and see if you can exchange it. Just be prepared to pay the difference. But most likely they will not be interested in selling you the display unit.
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