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Old 03-23-2016, 09:00 AM
 
Location: U.S.A., Earth
4,621 posts, read 2,999,626 times
Reputation: 4193

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Is it just me, or do store employees at malls who are at in the middle of the floor, with the kiosks, appear to be more "aggressive" in trying to get people to buy stuff and services? You walk by, they smile, and then apply their sales pitch on you. Nothing wrong with that, as AFAIK, if you just stand there and hope that folks will buy or inquire, that may not be enough. They seem more so these days, or at the very least, there are more of these types of businesses compared to last decade. Yeah, internet came into town a good while ago, so is this just how things are now?


And the mall I've been is on the more affluent side, so nothing rundown, with 1/4 of the stores closed, or any lots vacant for that matter. Complete with an Apple store, food court, numerous clothing apparel stores, and even a Microsoft store. I still remember more rundown malls not having this come up.






I don't go to malls often. I can count with one hand how many I've been to in the past few years, but I've already been pitched sales for face cream (lady "dragged me" inside the store, applied to my arm to show just how much gunk it cleans off), more cosmetics (and I'm a guy), messages, one of those electronic modular messaging units with the pads, and oxygen bar + that same messaging unit (in where they try to sell you that unit and heavily discount the session as an incentive).


They all seem to use the tactic of "you can't afford $50 to $180!?". I tell them I can, but honestly (and I was), I'm either not going to use it, or I just have too much junk anyways. I bought a veggie chopping tool from inside a Sears, and even though I should be cooking my own food more, at least I've already used that twice.
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Old 03-23-2016, 09:55 AM
 
Location: North Idaho
23,495 posts, read 30,102,811 times
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Sales clerks who are pushy are on commission. Or perhaps the person in the kiosk is the owner.
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Old 03-23-2016, 10:46 AM
 
Location: Texas
236 posts, read 163,988 times
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Those kiosk spaces are NOT cheap. They have to make the sales and the small ones that close up on wheels are usually manned by the person that owns them.
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Old 03-23-2016, 11:01 AM
 
1,162 posts, read 1,392,911 times
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I don't treat them as real people. Just like timeshare people I extend a hand to throat level to convey "stop" and carry on.

I'm really nice to people, being personable is a big part of my job, but my free time is valuable, and if I'm at the mall it means I'm with my family, and time with them is all I care about so I care not to get into a discussion on why I know their product isn't a good fit for me.

The breaking point was when I was at the mall with just my kids, and a teeth bleaching service tried to convince me to sit for 20 minutes to whiten my teeth. Ha, 20 minutes in one place with kids, yeah right.

So now it's stop hand for everyone at a kiosk.
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Old 03-23-2016, 11:55 AM
 
6,724 posts, read 5,034,858 times
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If you want to curtail the practice, complain to the mall management. Tell them you do not want to visit because the kiosk vendors are too aggressive.
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Old 03-23-2016, 12:37 PM
 
Location: Massachusetts
9,961 posts, read 10,968,361 times
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I would agree that they do seem the most aggressive.


Most are staffed (at least where I am) but attractive 20-something year old women as well.
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Old 03-24-2016, 10:47 AM
 
14,839 posts, read 17,900,956 times
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After those mall kiosks became ubiquitous, I quickly learned to avoid eye contact with their employees. That doesn't always prevent them from trying to accost you, but it definitely reduces the chances of being buttonholed by them.


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Old 03-24-2016, 10:50 AM
 
14,839 posts, read 17,900,956 times
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Quote:
Originally Posted by MDrenter223 View Post
The breaking point was when I was at the mall with just my kids, and a teeth bleaching service tried to convince me to sit for 20 minutes to whiten my teeth.
...because the best quality dental care is found at mall kiosks, tended by people who have no credentials in any of the health sciences...

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Old 03-25-2016, 07:37 AM
 
Location: Coastal Georgia
38,026 posts, read 46,836,164 times
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I do not appreciate being accosted by anyone as I go about my business. That goes for kiosks or Girl Scout cookies or other worthy charities.
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Old 03-25-2016, 04:42 PM
 
Location: U.S.A., Earth
4,621 posts, read 2,999,626 times
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I'd say being accosted is fine in where they're allowed to do that. But those folks shouldn't be surprised if they're told to "shove off" in a nice or otherwise not so nice way if folks need to be on their merry way. They definitely need drop it after that.


I was in the mood to talk, so I didn't mind, but being on the nice side, I really should've told them "not interested" and moved on about 5 to 10 minutes sooner.




And Girl Scout cookies... yeah, in another mall, they run up to you, pleading that you'll buy their cookies. That's a whole nother thing there (although in the end, they just want to make the sale like any other scout or business).
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