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View Poll Results: Sears! Do you still shop there?
Yes 22 34.92%
No 39 61.90%
What's a "Sears"? 2 3.17%
Voters: 63. You may not vote on this poll

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Old 06-14-2016, 02:13 PM
 
3,909 posts, read 3,621,035 times
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I just stopped in to a Sears today at the Burlington Mall. I was really just passing through on my way to the food court to pick up my free Chick Fil'a sandwich, awarded when I installed the app to my phone.

But once in the store, I noted the $119 Kenmore window AC. We do need one for the kid's bedroom, where it can get into the high, stifling 80s in our awfully designed house during July and August. We have a Kenmore in the master bedroom and it's been fine, other than the moronically designed buttons and remote (dark grey letters/symbols on a black background, almost impossible to make out even in the light, let alone at night).

Then I saw some nice Docker men's flipflops on sale for $15 and I went ahead and grabbed them. The clerk suggested I renew my Sears credit card because it came with a free $15 purchase. No annual fee. I figured, why not? It's been years since I've used a Sears card, but this got me the flip-flops for free, and then $10 off my next visit which will probably be to purchase one of those window AC's.

I know Walmart has long since surpassed Sears in prices and convenience, yet it seems to me Walmart's appliances and apparel and especially tools and gardening don't necessarily exceed Sears quality. Kenmore consistently rates very highly at Consumer Reports, and Craftsman tools are still pretty good.

Methinks rumors of Sears' demise are exaggerated. What say you?
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Old 06-14-2016, 03:16 PM
 
Location: Alexandria, VA
11,653 posts, read 20,841,540 times
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There is already a thread w/lots of posts: http://www.city-data.com/forum/shopp...ned-sears.html
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Old 06-14-2016, 06:56 PM
 
3,909 posts, read 3,621,035 times
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Quote:
Originally Posted by Flamingo13 View Post
There is already a thread w/lots of posts: http://www.city-data.com/forum/shopp...ned-sears.html
Yeah, I guess you're right. But that other thread died back in April. I guess people can vote here, then click over there to continue the discussion.

My point was, Sears is surprisingly useful to me, considering how much people are bashing it.

I wonder how many people are just giving the big discount box stores too much of a pass, though, considering how mediocre those stores can sometimes be. If you have a question, try finding someone in the sporting goods dept. at Target or Walmart, for example.

Sears is stuck somewhere in the middle, I suppose. They seem to have decent sales staff, but not enough customers to make it worthwhile to hire sales staff. They really need to get their internet sales going, maybe partner up with Amazon while their storefronts and distribution systems are still of any value, and then learn how to do it right.
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Old 06-14-2016, 07:34 PM
 
2,623 posts, read 3,027,051 times
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When I lived just a few miles from a Sears, I shopped there a few times a year. Now, the locations are not convenient to where I live, I rarely go to Sears unless I need to buy appliances.
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Old 06-14-2016, 07:39 PM
 
Location: Eastern Tennessee
2,676 posts, read 1,980,182 times
Reputation: 7151
I shopped Sears way back in 50's and 60's then sorta gave up on them. Now I have found their tool and outdoor departments are the best in town. What goes around comes around I guess.
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Old 06-15-2016, 04:01 PM
 
Location: Philaburbia
32,866 posts, read 61,083,299 times
Reputation: 55007
There are no Sears stores near me, but there is an outlet and hardware store, which I'm in and out of at least once a week.
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Old 06-15-2016, 09:51 PM
 
Location: southwestern PA
20,419 posts, read 38,534,173 times
Reputation: 39090
Meh...
They do not have clothes to fit us (tall!).
We have all the tools we need.

We go there for Shop-Vac filters as needed.
And we did buy a fridge there once.
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Old 06-15-2016, 10:05 PM
 
2,941 posts, read 972,867 times
Reputation: 4366
I don't think there is any question that Sears is in trouble. They have been able to keep the wolves away from the door by things like putting Craftsman tools in Ace Hardware stores, but their stores are like walking into a morgue these days. The associates look like they have thrown in the towel already. Trying to get a friendly, interested person to help you is almost impossible. The stores have a very dead feel to them, nothing exciting or new, just very bland products and listless employees.

The tools that built Sears, and the lifetime warranty that gave buyers confidence in them is long gone. I have old Craftsman tools that still function perfectly, but their new tools are very cheaply made and the warranty is totally different. In the old days, when a tool failed, they handed you a brand new tool. Now, they reach under the counter and give you a "refurbished" tool that is not of the same quality as the one you brought back. The chrome on their tools chips easily, and the rachets do not feel as positive as the old ones I still keep.

I predict that 5 years from now Sears will not exist, or at least in it's current form. Maybe more internet oriented, with a lot fewer brick and mortar stores. These days I only go there maybe one time a year, if that.
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Old 06-16-2016, 05:13 PM
 
Location: Diaspora
21,581 posts, read 24,748,945 times
Reputation: 8946
No. Just not worth it anymore. Tried a BOPIS (Buy Online, Pickup in Store), got email it was ready, went to store and wasted a half hour for them to find it even though I was the only one at the pickup counter.
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Old 06-16-2016, 08:02 PM
 
Location: Eastern Washington
14,755 posts, read 45,931,044 times
Reputation: 13678
I used to pay my Discover bill at Sears, use that as an excuse to buy some Craftsman tools. A few months back Discover quit accepting payments at Sears, and if you have not checked, the selection of Craftsman tools is way reduced, much of them now made in China. So, no thanks.

Fortunately I stocked up on the good old Craftsman tools back in the day. Sad really.
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