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Old 08-31-2008, 08:40 PM
 
Location: South Carolina
3,398 posts, read 7,216,468 times
Reputation: 2848

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Ive thought of making this thread for a while, and decided to just go for it. Some of 'em are my lil pet peeves...others happen quite often.

For those who have worked in retail, maybe some of these do's and dont's will be familiar.

For those that havent worked retail, maybe this will teach you some ways to help your store clerk, cashier, etc. while you are shopping. There are probably some more of these things from other's experiences, so feel free to add to it!

DO's

1. READ the sales ads before you get to the checkout line! Sometimes those ads are item-specific. You need to read the fine print. Just because the bold print line in the ad says (for example) "General Mills Cereal 2 for 6.00" doesnt mean that the fine print doesnt specify certain types!

2. If you are shopping in a store that has shopping carts, PLEASE take them back into the store, or put them in a cart return at the very least!! Somebody has to go out and bring those carts in (which are heavy and hard to control in large numbers), and the less this has to be done, the happier the store clerks.

3. Tell someone immediately if there is some sort of mess or spill. Its surprising how many people will knock things over or break things and not tell anyone about it so someone can fix it.

4. Say "hello" or acknowledge the person waiting on you at least once. Sometimes I get a customer that says " Show me where such-in-such is" and wont say another word after that. No 'thank you' or anything. Yes, we ARE doing our jobs by showing you, but we arent robots. We like some acknowledgement too. Oh, and GET OFF YOUR CELL PHONE IF YOU ARE ASKING SOMEBODY FOR SOMETHING!!!!!

5. Remember that we're working to earn a living, just like you.

Dont's

1. Don't NOT read the sales ad then get angry and insult a store employee because you picked up the wrong item. YOU are the one who didn't read it correctly, so why should the employee be the one to suffer your bad temper?

2. Don't habitually leave your cart between cars in the parking lot, then be the one to complain when one runs into and damages YOUR car.

3. Don't pass by a conversation between two employees, make assumptions as to what they are talking about, then report them to their manager.(This has happened on several occasions to others, and each time the conversation was on something else entirely)

4. DONT sneak up behind an employee while they are working and put a hand on their shoulder to catch their attention ( this is a pet peeve of mine. I HATE strangers touching me, and I hate even more when people come up behind me and do it). Instead, use a line such as "Excuse me, beg pardon, etc"

5. Dont forget that clerks are people too, not slaves or robots to do you every bidding.

6. If there IS a mess, DONT walk/run over it with your feet or shopping cart. Its bad for both parties( employee and customer...besides you might ruin your shoes!.

Last edited by Colddiamond102; 08-31-2008 at 08:43 PM.. Reason: Forgot to make it pretty lol
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Old 08-31-2008, 10:22 PM
 
Location: South Carolina
3,398 posts, read 7,216,468 times
Reputation: 2848
Oh come on! I know there's someone with something to add to this list...
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Old 08-31-2008, 11:04 PM
 
11,836 posts, read 25,684,941 times
Reputation: 2784
Don't approach the cashier with your cell phone glued to your head. Have enough respect for the other person & complete your call after your transaction with them is completed.
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Old 09-01-2008, 01:51 PM
 
Location: Somewhere in northern Alabama
18,540 posts, read 55,453,855 times
Reputation: 32271
Quote:
Originally Posted by Barkingowl View Post
Don't approach the cashier with your cell phone glued to your head. Have enough respect for the other person & complete your call after your transaction with them is completed.
I was in a supply store a few days back, in line with my purchase, when THe following occurred:

Cashier is on phone intercom to a stocker, asking a question. A customer comes up for checkout, while talking on his cellphone. He plops down his items, continues to talk on the cellphone, and the cashier switches to talking with the customer who had called in, while ringing up the sale of the live customer. Both continue their conversations within three feet of each other for about a minute, and not a word is exchanged between them during that entire period. During the payment, both interrupt their respective conversations to complete the transaction, then resume them immediately afterward.
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Old 09-01-2008, 07:53 PM
 
Location: A Yankee in northeast TN
11,143 posts, read 14,800,760 times
Reputation: 25448
Quote:
Originally Posted by harry chickpea View Post
I was in a supply store a few days back, in line with my purchase, when THe following occurred:

Cashier is on phone intercom to a stocker, asking a question. A customer comes up for checkout, while talking on his cellphone. He plops down his items, continues to talk on the cellphone, and the cashier switches to talking with the customer who had called in, while ringing up the sale of the live customer. Both continue their conversations within three feet of each other for about a minute, and not a word is exchanged between them during that entire period. During the payment, both interrupt their respective conversations to complete the transaction, then resume them immediately afterward.
See... and people wonder why u-scans are proliferating.
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Old 09-02-2008, 12:33 AM
 
Location: West Virginia
12,627 posts, read 32,243,272 times
Reputation: 8435
For Workers....Plug in the mobility scooters between customers!!
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Old 09-02-2008, 12:38 AM
 
Location: West Virginia
12,627 posts, read 32,243,272 times
Reputation: 8435
For Workers....Plug in the mobility scooters between customers!!

For Customers...Dont remove the scooters from the store & leave them in the parking lot.

Dont run Carts into Scooters....they are expensive the stores have them as a courtsey for the handicap & a lot are pvt owned.
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Old 09-02-2008, 09:11 AM
 
750 posts, read 1,279,271 times
Reputation: 1825
Quote:
Originally Posted by Colddiamond102 View Post
Oh come on! I know there's someone with something to add to this list...
With all those rules, are you surprised that so many of your ex-customers prefer to shop online?

Just askin'
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Old 09-02-2008, 09:43 AM
 
2,907 posts, read 4,606,253 times
Reputation: 1676
Dont go into a business to shop that you worked for for 8 1/2 years. Its a receipe for disaster.
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Old 09-02-2008, 03:46 PM
 
3,859 posts, read 9,420,420 times
Reputation: 2734
Quote:
Originally Posted by Barkingowl View Post
Don't approach the cashier with your cell phone glued to your head. Have enough respect for the other person & complete your call after your transaction with them is completed.
Absolutely!
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