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View Poll Results: Which do you prefer?
Lowe's 42 77.78%
Home Depot 12 22.22%
Voters: 54. You may not vote on this poll

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Old 11-05-2009, 09:57 AM
 
Location: Washington, DC
3,866 posts, read 4,053,535 times
Reputation: 6612

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Because:

1. Much better customer svc, they greet you at the door and ask what you're looking for. Lowe's seem to be understaffed in quantity and quality.

2. More spacious and cleanly laid out.

3. Lowe's has that deplorable ad campaign saying they are cheaper than the competition (ie. Home Depot), when everything I've compared has been identically priced at both!

In fact I drive an extra few miles to go to Home Depot.
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Old 11-05-2009, 10:21 AM
 
9,198 posts, read 22,159,575 times
Reputation: 8551
I like the fact that the Home Depot near me has self-checkout, while Lowes does not. Neither of them seem to staff their check-out lanes very well. At least with the self-checkout lanes at Home Depot I'm not stuck standing in the only-open line with 8 other people waiting to check out behind that one old lady who still writes checks for everything, treats every one as if it were a penmanship exam, records every full detail about the check in her check register, and then seems to not realize that she's going to have to produce her drivers license until she's asked for it and takes 3 minutes to dig it out, but only after she carefully re-stows her pen, fastens the clasp on her checkbook, places it back into its own special little place in her purse, and then removes the other wallet thingee that actually has her license in it .... Ahhh, thank God for self-checkout lanes.
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Old 11-06-2009, 07:42 AM
 
Location: Middle Tennessee
187,685 posts, read 77,758,801 times
Reputation: 130758
Lowes is closer, more friendly, and is larger with more selections than the Home Depot we had been going to.
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Old 11-06-2009, 08:58 AM
 
Location: East Tennessee
3,926 posts, read 10,410,125 times
Reputation: 5225
I'm lucky to have both nearby. I picked Lowes because their staff seems to be more friendly and able to answer my questions better. I've had people at my local Home Depot avoid eye contact and turn in another direction. I buy at whichever one has the best price and quality for what I need.
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Old 11-06-2009, 09:39 AM
 
Location: Sunshine N'Blue Skies
13,320 posts, read 20,333,386 times
Reputation: 11657
I like Home Depots paint too.........
But, I must say Lowes had the greatest Christmas displays yesterday. The scene houses were awesome......
The prices though were way high, more then I ever spent for a scene home. I thought they were a bit overpriced so I just didn't purchase. I'm sure they will go on sale soon.
The Lowes and Home Depot people were "way too" helpful yesterday. Looking down the aisle for my hubby, I had about ten people come ask me if I needed help.........."Nope, just lookin' for hubby"
I'm sure they are told to do it. But, I couldn't look sideways without someone asking " if I needed help."
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Old 11-06-2009, 09:46 AM
 
Location: Syracuse IS Central New York.
8,517 posts, read 4,007,121 times
Reputation: 4029
I prefer Lowe's. While their prices are slightly higher than HD, the overall quality seems better.

I never can find a relatively knowledgeable customer service person at HD, but can at Lowe's.

It also seems to me that HD has a more cheesy feel to it as compared to Lowe's but maybe that's just in my area. While the 2 stores are not on top of each other, they are about a mile away so they are close.
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Old 11-07-2009, 09:13 AM
 
4,711 posts, read 11,037,733 times
Reputation: 3778
Here in the DC area, I prefer Lowe's for their vastly superior customer service (ie, the help speaks English), but they are few and far between....HD's are everywhere.

So I usually go to HD, where 90% of the time they have a fork lift parked smack in front of what I need...so I have to go looking for somebody to move it. Or the aisle is closed altogether...

However for paint....it's always HD, I like the Behr line.
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Old 11-12-2009, 07:32 PM
 
48,516 posts, read 85,072,495 times
Reputation: 18083
Yep Home depot can be a mess and their items poorly dsiplayed.Since they cazay so many different brands I shp each but Lowes is much more oragnized it seems to me. They have less peoplebut they know more and as said speak engish.
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Old 11-12-2009, 09:42 PM
 
8,240 posts, read 15,395,049 times
Reputation: 3680
I prefer Lowe's - I like the layout and the blue color rather than HD's orange and wierd wire cage-shelves.
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Old 11-15-2009, 01:32 PM
 
Location: Bradenton, Florida
27,236 posts, read 41,840,053 times
Reputation: 10962
I'm biased though.
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