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Old 03-19-2014, 04:28 PM
 
5 posts, read 7,285 times
Reputation: 10

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Quote:
Originally Posted by rainroosty View Post

I am interested to see what happens next. Ebay does do some surprising things...things that I don't think are too cool.
well, once again my comment has been erased. I knew this wasn't over yet
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Old 03-19-2014, 05:39 PM
 
2 posts, read 2,943 times
Reputation: 10
Quote:
Originally Posted by NMNan View Post
159753JLS - Thanks for posting the other side of the story. Sounds like you were the victim of a typical extortion attempt. Buyer wants to keep the item plus get a refund.

I can't figure out why he insisted on your email address though, he should already have it from the original PayPal payment.

Settled in both your favors - does that mean eBay refunded him out of their own pocket? That's good. It puts him on their radar and the next time he tries it, it will show a history. Hopefully it will be his last.

I hope you get your feedback removed. You might, want to call eBay CS back and follow up. Good luck
Yes, ebay gave him a full refund and didn't 'ding' us. We have power seller status and while we only have just over 1k sales, we had excellent feedback and never had a problem until this guy. So far nothing from ebay but I intend to call them tomorrow and see if we can't figure out the feedback thing.
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Old 03-20-2014, 08:05 AM
 
5 posts, read 7,285 times
Reputation: 10
Quote:
Originally Posted by rich-heale View Post

well, once again my comment has been erased. I knew this wasn't over yet
Now, my comment has been erased but the negative is checked, which didn't happen before when they took off my comment. In the comment spot it says,"comment has been erased by eBay." That's good enough for me, it did lower his star ratting... but hey, it is a new day and this does seem to change daily.
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Old 03-20-2014, 08:18 AM
 
Location: Daytona Beach,Florida
166 posts, read 194,000 times
Reputation: 225
Never leave a negative feedback no matter what. Ebay keeps record and they will see you as a threat to their pockets plus other buyers will block you and see you as a threat. Your feedback was removed because in some way you violated policy. Remember everytime you leave a negative feedback you are hurting yourself as well. It will come back to bite you in the rear.
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Old 03-20-2014, 05:42 PM
 
48,516 posts, read 85,098,321 times
Reputation: 18083
What Op learned was that its their website and they can remove what they decide to;basically. Perhaps not use the site is answer.
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Old 03-20-2014, 05:44 PM
 
Location: Daytona Beach,Florida
166 posts, read 194,000 times
Reputation: 225
You must have violated ebay policy
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Old 03-21-2014, 03:34 PM
 
5 posts, read 7,285 times
Reputation: 10
Quote:
Originally Posted by bruceox1962 View Post
Never leave a negative feedback no matter what. Ebay keeps record and they will see you as a threat to their pockets plus other buyers will block you and see you as a threat. Your feedback was removed because in some way you violated policy. Remember everytime you leave a negative feedback you are hurting yourself as well. It will come back to bite you in the rear.
This was my first and will be my last purchase on eBay and I don't sell on eBay so the feedback will not hurt me, I was just hoping others would not be deceived like me
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Old 03-27-2014, 06:28 PM
Status: "Absolute power corrupts absolutely." (set 1 day ago)
 
Location: City Data Land
15,517 posts, read 8,981,603 times
Reputation: 30686
Quote:
Originally Posted by 58robbo View Post
contacted both of them first. the first company offered a partial refund which i accepted and i withdrew the negative feedback. these guys didn't offer to rectify anything. once again though, it is not the point. i should have been notified of ebay's decision to disregard my feedback
Why? Are you so p.o.ed you're determined to hit this seller's rating somehow? Ebay doesn't notify buyers of anything that happens to any seller's feedback, except yours, if you're a seller. It's not your concern.
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Old 04-12-2014, 12:02 PM
 
1 posts, read 1,269 times
Reputation: 10
Is Ebay violating freedom of speech? They will remove any feedback they consider negative. What good is it if you can only leave positive feedback?? Not much. My feedback said "The buyer will open a case against you even if the item is only late one day past the estimated receiving date". Ebay removed it!!
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Old 08-25-2014, 09:51 PM
 
5 posts, read 8,912 times
Reputation: 10
I am a Powerseller on eBay and let me tell you I've never had them remove any feedbacks even when they were totally ridiculous. I understand people have been ripped off by sellers on eBay but there are honest sellers out there also. There have been a ton of comments on how eBay protects the Powersellers well how many buyers are out there that know how important feedback is to a seller and take advantage of that and get free stuff or items replaced that they damaged themselves or claim to have never received. A seller can only leave a positive on a buyer and has to wait up to 8 days for a buyer to pay what happens if a seller takes 8 days to ship? I have received a negative that said "part didn't fit" (3 months later by the way) Well ok why not contact to get this corrected? Is there a chance the wrong part was shipped yes of course. Is there a chance the buyer ordered the wrong part yes but thats never the case of course. I have reached out to people that left me a negative feedback and when and if they do respond 99 percent of the time they didn't even know the year model of the dirtbike or ATV they owned or it was their mistake. I've sold a part for a Yamaha dirtbike that says it fits 2000-2010 and received a feedback that says "doesn't fit 2012" well no kidding. I've received a negative feedback from a seller that said my shipping time was slow when I shipped it the same day. I can't help it that its 5 business days with UPS from Texas to New York and that can be verified on the UPS website how is that my fault? If you wanted it sooner then buy it from a state closer to you. Another good one is "found cheaper online after I purchased" or "price too high" how is a seller supposed to always have the lowest price and if the price was too high why did you purchase it to begin with? Point is how many sellers receive negative feedbacks because the seller was wrong? eBay should make it mandatory that before a negative is left the seller is given at least 24 hours to respond. If they tell you to go blank yourself then heck yea leave a negative but I'll be willing to bet 99 percent of the time the situation would be resolved and both parties would be happy. I have seen people leave feedbacks on here because the Sony TV they bought didn't have as good of a picture as they thought well how is that the sellers fault? They didn't make the TV eBay should have a feedback for the seller and one for the item. If you got the correct item in the time frame specified thats all you can do as a seller. If you don't like the quality of the item then call the people that made it or ask the seller to return. Do you go around talking about how sorry Walmart is because the TV you bought there didn't have a good picture? I have people ask where is my item and if I don't have it there the next day then they are going to leave a negative etc. when you can look at the tracking in eBay and see whats going on. Most of the time it will show up to date activity and sometimes it appears to have stalled somewhere along the way which again is out of the sellers control. The seller should contact the shipper and try to get information of course but if the package was lost by UPS or USPS or Fedex or whoever and it shows that in the tracking then how is that the sellers fault. If they don't replace it then heck yea they should receive a negative. I've never seen so many dumb buyers they would rather leave a negative and lose their money then open a case or contact the seller and tell them the item was incorrect or it wasn't received. When you ship tons of items sooner or later a mistake is going to be made there is a thing called human error. If its not fixed then a negative is deserved point is alot of times a seller doesn't know they shipped the wrong item if they knew it was wrong chances are they wouldn't have shipped it. Its going to end up costing them a bunch to fix the problem. The best part of all regarding this topic is how none of the people who are complaining about the sellers actually sell on eBay themselves. If that doesn't say it all right there. Again I know there are people out there who have been ripped off but leave a negative for that seller and don't throw the rest of the good sellers in that bucket also. I have spent a ton of money keeping my feedback 100 percent fixing issues that were not my fault and accepting returns on items that people tried to make work when the listing never stated it would. I've shipped replacement items when the tracking actually showed a signature and eBay wouldn't back me up. Yes I have also spent alot of money fixing mistakes that were my fault as well. Believe me its hard to be a Powerseller and eBay isn't doing anything to protect us I can assure you they know how important feedback is and that a seller is going to do most anything to keep it if they want to be successful which allows them to not have to get involved in anything and just kick back and watch the cash flow in. Bottom line is buyers should think about how they would react if they were a seller and received a negative that was not deserved or for an issue out of their control. Buyers have protection on eBay and will get their money back. A seller has no protection they either do whatever the seller says or pay the price plain and simple.
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