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Old 03-01-2010, 02:30 AM
 
3,283 posts, read 4,712,706 times
Reputation: 753

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Quote:
Originally Posted by texasfirewheel View Post
eBay removes feedback without notification only for violation of its Feedback Rules. 58robbo, exactly what did your feedback say?


Excerpts from the eBay page about Feedback:

While insulting language, like "fraud," "liar," "cheater," "scam artist," or "con man," is strongly discouraged, Feedback containing such language won't be removed unless it also contains some type of content that isn't allowed.

We don't allow Feedback comments that contain:
Personally identifying information about another member, including real name, address, phone number, or email address.
Profane, vulgar, obscene, or racist language, or adult material

my feedback had none of those things. ebay then sent me an email saying that i had breached their feedback rules but due to privacy purposes they could not point out how or why. in other words i got shown the finger. i will now avoid big sellers with 100% feedback. if someone wanted to start a realfeedback.com website, there's a business idea for you
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Old 06-07-2010, 04:25 AM
 
4 posts, read 46,956 times
Reputation: 22
Ebay have removed my neg feedback without notification as well. Article not received, vendor promised 3 times to resend but didn't. After 45 days i could not open a dispute so i left factual neg feedback which complied with all criteria. Vendor emailed me and said he was referring it to ebay and they removed my neg. What is the point of having this type of feedback resource? Outrageous.

have asked ebay why they removed it and awaiting response. Good mind to take ebay to court over this if they don't reinstate. Effectively I have been robbed and have no voice to complain or warn others about the vendor.
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Old 06-09-2010, 07:29 PM
 
Location: OCEAN BREEZES AND VIEWS SAN CLEMENTE
19,899 posts, read 16,141,963 times
Reputation: 6455
Well i have been buying on ebay since 2002 never once had problems, the only time i have left negative feedback, is when around 50 other people in the same month, did not receive their items, i contacted ebay, and told them mysef, that this seller needed to get off of ebay, even said that in my negative, i left 2 comments. Guess what not kidding, the next week this seller was off of ebay. Other then that, if my item is not as described, or i have to end up paying more on shipping at my front door, as i recently had to for an item, the ebay seller took a UPS box turned it inside out, and i got charged more money at my front door, I did not leave negative, because i started a claim against this seller, was going to leave negative, and he did not want that, I emailed him, told him i wanted a full refund, and would leave him alone, got my refund, so i really was not going to give him a negative, now if i did not receive a total refund, oh yeah, he would of gotten a negative. I have gotten antiques on ebay in the early days, that are now worth a bundle, so many of them i have limoges plates, in the book of limoges, that to this day, are worth quite a bit, infact i learned all about antiques from ebay.
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Old 06-11-2010, 02:01 AM
 
6 posts, read 23,027 times
Reputation: 15
When ebay need to move your feeback , i need to write this word "i authorize ebay to remove the negative feedback" so ebay will move negative feedback.
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Old 06-11-2010, 03:22 AM
 
1,619 posts, read 1,814,731 times
Reputation: 688
huh?
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Old 06-11-2010, 09:02 AM
 
Location: Tyler, TX
15,210 posts, read 18,496,279 times
Reputation: 8052
I don't think we're getting the whole story here.

eBay policies and practices are strongly skewed in favor of the buyers - just ask any of the regular sellers, or anybody with an eBay store. If they took down your feedback, you can be sure that there was a good reason for it.

Why don't you post what you wrote, so we can see what all the hubbub was about?
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Old 06-11-2010, 09:20 AM
 
Location: North Carolina
6,778 posts, read 12,025,174 times
Reputation: 6527
Quote:
Originally Posted by swagger View Post
I don't think we're getting the whole story here.

eBay policies and practices are strongly skewed in favor of the buyers - just ask any of the regular sellers, or anybody with an eBay store. If they took down your feedback, you can be sure that there was a good reason for it.

Why don't you post what you wrote, so we can see what all the hubbub was about?
LOL I was just gonna say the same thing. I'm a long, long, time powerseller and it's hard as hell to get Ebay to remove negative feedback. You had to have said something in the feedback that caused for it to be removed.
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Old 06-14-2010, 04:01 AM
 
10,784 posts, read 12,029,131 times
Reputation: 4801
Quote:
Originally Posted by sophialee View Post
LOL I was just gonna say the same thing. I'm a long, long, time powerseller and it's hard as hell to get Ebay to remove negative feedback. You had to have said something in the feedback that caused for it to be removed.
I agree ebay runs the sellers end like a police state. OP still has not stated what the issue was that caused the feedback,..
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Old 06-15-2010, 12:15 AM
 
10,720 posts, read 17,697,320 times
Reputation: 9933
Quote:
Originally Posted by texasfirewheel View Post
eBay will remove feedback if it contains profanity or otherwise violates eBay's terms. However, if your negative feedback was factual and wasnt profane, eBay shouldnt have removed it without notifying you.

Edited to add that your initial post implies you left negative feedback for both sellers without contacting them first. I've been buying on eBay since 1998 (3,500 purchases) and wouldnt dream of leaving negative feedback without contacting the seller to give him/her a chance to rectify the situation. Leaving negative feedback should be a buyer's LAST resort.
I don't think so! Sellers have a responsibility to be ethical and deliver goods as promised. I have no problem leaving negative feedback when an item is described in mint condition and there are obvious creases and bends in the product than any blind person could see. There are a lot of unethical thieves on eBay and they expect people not to leave negative feedback out of fear or intimidation. Consumers should leave negative feedback to help the eBay community. These thieves know they will get away with it in many cases knowing buyers are too afraid of confrontation and won't say anything.

That being said, I've only left negative feedback 2 times. The overwhelming majority of sellers on eBay are ethical and it's a wonderful service.
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Old 06-18-2010, 10:05 AM
 
Location: Canada
3,432 posts, read 3,545,271 times
Reputation: 2186
Quote:
Originally Posted by 58robbo View Post
that's not really the point. the point is that i left negative feedback and my feedback was removed without anyone notifying me. it's one thing for them to contact me and say that the feedback i left was unreasonable and they were going to remove it on grounds of xxxxx! it's a different story to just remove it and let these sellers go on and continue to rip people off!
Why are you afraid to tell us why you left the negative feedback. maybe the feedback was against ebay policy.
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