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Old 04-15-2010, 09:22 PM
 
822 posts, read 2,704,235 times
Reputation: 430

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I'm venting again. I was selling some used silk dupioni drapes on ebay. I started the price at about 10% of the retail price. I described them in detail. I disclosed all flaws. I have a "satisfaction guaranteed" policy but in this case I asked everyone to please look at the description. So the item was bid up fairly high and now the winning bidder wants to return them and buy some new drapes. She acknowledges that my description was accurate.

I refunded her money, but it's such a waste of my time, money, etc. I hate this night.
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Old 04-15-2010, 11:56 PM
 
Location: State of Being
35,885 posts, read 67,934,801 times
Reputation: 22456
Yes, you have every right to be disgusted.

Did you set your shipping costs high? Cause I have noticed, if the shipping is high and a buyer has to eat the shipping costs to send them back, they will often think twice about both bidding and also about returning them once they have them.
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Old 04-16-2010, 12:28 AM
 
822 posts, read 2,704,235 times
Reputation: 430
Oh drat, I didn't even do that. I lost money on the shipping (I'm about to hit 1000 feedback, but I haven't been selling for a couple of years so I'm less familiar with shipping options, weights, etc.). What a waste of time. I should have said "no returns" - this whole customer service bent is not getting me anywhere.
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Old 04-16-2010, 08:25 AM
 
Location: NW. MO.
1,817 posts, read 6,054,388 times
Reputation: 1357
I both buy and sell on Ebay. Buyer's remorse isn't an acceptable return reason. But... The way Ebay has things set up it's easier to just baby them than to hassle with it.
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Old 04-16-2010, 05:15 PM
 
Location: State of Being
35,885 posts, read 67,934,801 times
Reputation: 22456
Well, I got in another item today and it was not described accurately at all! But the shipping was so darned high, I am just gonna eat it. I am sick about it, but I should have written the seller before hand and asked very specific questions. I just wouldn't have bid on it had I been given a more accurate description. So the advice I gave about shipping surely applies to my own situation . . . I am not spending more $$$ to ship it back just to get a refund. I have had to chalk 3 disappointing purchases up to my not asking enough questions. One purchase was a down and out rip off and misrepresentation, but again . . . that shipping cost makes me hesitate doing anything about it!

And in these cases, since I feel I should have asked more questions, I won't leave bad rep, either.

LIVE AND LEARN, lol.

Anyone want me to ship all the disappointing stuff to them for re-sale? I can make ya a deal, hee hee.
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Old 04-16-2010, 08:19 PM
 
Location: NW. MO.
1,817 posts, read 6,054,388 times
Reputation: 1357
Quote:
Originally Posted by anifani821 View Post
Well, I got in another item today and it was not described accurately at all! But the shipping was so darned high, I am just gonna eat it. I am sick about it, but I should have written the seller before hand and asked very specific questions. I just wouldn't have bid on it had I been given a more accurate description. So the advice I gave about shipping surely applies to my own situation . . . I am not spending more $$$ to ship it back just to get a refund. I have had to chalk 3 disappointing purchases up to my not asking enough questions. One purchase was a down and out rip off and misrepresentation, but again . . . that shipping cost makes me hesitate doing anything about it!

And in these cases, since I feel I should have asked more questions, I won't leave bad rep, either.

LIVE AND LEARN, lol.

Anyone want me to ship all the disappointing stuff to them for re-sale? I can make ya a deal, hee hee.
Why don't you write the seller and tell them you wouldn't have bid?
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Old 04-17-2010, 04:10 AM
 
Location: Florida
20,549 posts, read 20,532,135 times
Reputation: 24443
You do get what you paid for shipping back , you know.
It is possible in a lot of cases t o ship back for much less.
You're still out some, but not as much.
In cases where the seller was obviously misrepresenting, I think it's fair to use a little blackmail and trade return shipping for no negatve feedback.
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Old 04-17-2010, 11:01 AM
 
Location: Talmadge, San Diego, CA
13,484 posts, read 25,867,395 times
Reputation: 8245
I sell and also buy on eBay. But when I list something to sell, it's described accurately with photos. And I have a "No Return" policy. If you accept returns, if a buyer changes their mind for some reason after they receive it, you'll have to take it back.

The reason a lot of sellers charge high shipping is to avoid paying the eBay/PayPal fees.
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Old 04-17-2010, 12:46 PM
 
184 posts, read 207,378 times
Reputation: 90
I avoid E Bay, I'm too important to have these types of working class headaches.
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Old 05-24-2010, 03:47 PM
 
Location: NW. MO.
1,817 posts, read 6,054,388 times
Reputation: 1357
Quote:
Originally Posted by Enterprise View Post
I avoid E Bay, I'm too important to have these types of working class headaches.
But you couldn't pass a thread about ebay by?
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