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Old 09-28-2015, 09:12 AM
 
10 posts, read 6,339 times
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Just moving in Wednesday. Everywhere I have lived before has pretty much had someone that had a monopoly on providing internet and cable TV services. Seems there are several to choose from in St. George. Looking for opinions on best for residential service. I do work from home so need decent up and down speeds both. I am living in the city older home downtown area.
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Old 09-28-2015, 01:50 PM
 
Location: UT
243 posts, read 519,494 times
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Unfortunately there is a bit of a monopoly here as well, just not quite as pervasive. TDS (formerly Baja Broadband) is the big one here. I personally haven't had any issues with them, and i'm satisfied with price and speed. I'm coming from Comcast in Northern California at like $75 a month though, so it's not too hard to beat. Centurylink seems to be ok, but nothing to get really excited about. There are a few smaller OTA providers (infowest, AWI) that most people seems pretty happy with. I seem to remember one of them providing non-OTA service (direct connection) in stg - but I might be wrong. I also have heard about some neighborhoods getting 1 gig fiber service (I think through centurylink), but I think they are mostly newer neighborhoods. Anyways, your best option is to ask around the neighborhood and see who everyone uses and if they are happy.
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Old 09-28-2015, 10:07 PM
 
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Thank you. I'll do some checking around tomorrow
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Old 09-29-2015, 03:23 PM
 
10 posts, read 6,339 times
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Just to share my experience with everyone, went to TDS website filled out the request a quote form, never heard from anyone after about 16 hours so called their number to find out they didn't have a record of my new address existing so once they send someone out or whatever they do and confirm that the address I give them actually exists then they will call me back and let me know when they can hook me up. At least they don't force a contract down my throat and the have better speeds (potential of course) than Century Link.

Century link can get me installed and had a record of my address but to not be locked into a 2 year contract for service for this temporary work housing situation they are going to charge me four times the contract price for slower speeds at a higher price than TDS. Probably will go that route because I need something but am a bit concerned because their reviews everywhere I look are really not good.
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Old 09-29-2015, 06:16 PM
 
Location: Saint George, Utah
127 posts, read 328,839 times
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Just to clarify, you'll probably go with CenturyLink? My daughter has CenturyLink at a 12 speed and likes it just fine. I have TDS and like it a lot except when it decides to go offline now and then, maybe twice a month for a few minutes or a couple of hours. Just waiting is more helpful than calling them because they don't have any info yet on why, so they make a house call app't, and then it comes back on by itself and I have to call to cancel the app't. Problem is not at my house.

The 50 mbps rate at $68 that I upgraded to a couple of months ago eliminated the slowdown at busy times of the day. I've been getting speeds of 5 up and 62 down. Right now it's 4.91 mbps up and 60.84 down.

Somebody else also posted about an "unknown address" problem that took a long time to get past. Hope you get set up soon! s
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Old 09-30-2015, 08:32 AM
 
Location: God's Gift to Mankind for flying anything
5,321 posts, read 11,010,799 times
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After you find a *deal* that you might like and can afford, check on bundling services to get some more discount.
When we got our internet service, we *pestered* the girl, until she *found* some more *goodies*, which dropped our monthly *total* fee another 8 dollars !!!
Make sure about the *contract* time.
Many of them have a *deal* but after the *deal*, it goes UP dramatically !!

Dropping Cable TV, and going to Off The Air TV, and then signing up with Netflix and Amazon Prime, dropped our monthly total bill just about 30 dollars !!

Keep in mind their contract language !
Their term *Up To* whatever, really means *up to*
That is thus between what they promise or all the way down to nothing !!
Our speeds are about 75% of their promised speeds, and they claim it is because of our location.
Oh well !!
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Old 09-30-2015, 10:23 AM
 
Location: UT
243 posts, read 519,494 times
Reputation: 243
I'd recommend finding a TDS salesman to meet with if you want to go that route. I met in person with a guy named Trent who made sure I was all taken care of. My house wasn't in their system as well, since it was brand new. They had to come out and check to see if they could service the home, but it wasn't a big deal.
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