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Old 11-25-2014, 01:03 PM
 
Location: Chandler, AZ
5,802 posts, read 5,553,001 times
Reputation: 3119

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Is there a particular reason why my Verizon Ellipsis 7 tablet will ONLY operate with the power cord/charger which was included with the unit which was accidentally damaged? I get 'this power cord is not compatible'....messages when I try to use use a private label brand power cord which makes no sense to me.

I can walk into any Target or Walgreens and see lots of power cords from companies I've never heard of as opposed to companies such as Sharp or GE which work in all other brands, but not for Verizon products.

Is Verizon unique in this regard, and do I REALLY have to head to a Best Buy or Verizon store to solve this issue?

Thanks!
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Old 11-25-2014, 06:56 PM
 
7,249 posts, read 5,705,958 times
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A bit of Googling says it expects the data pins to be shorted but may actually work even though it gives you that warning.
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Old 11-26-2014, 08:49 AM
 
Location: Cleveland, Ohio
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Sounds like Apple devices. Off brand cables usually work, but the tablet will warn you: "this is not official...please go pay $40 for a cable instead of the $10 you spent on this one...."
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Old 12-01-2014, 04:40 PM
 
Location: Metro Washington DC
13,317 posts, read 20,368,637 times
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Quote:
Originally Posted by Peregrine View Post
Sounds like Apple devices. Off brand cables usually work, but the tablet will warn you: "this is not official...please go pay $40 for a cable instead of the $10 you spent on this one...."
I've never seen a message like that. Off-brand cables tend to fail quickly, while the Apple ones last a long time. That's in my family. YMMV.
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Old 01-02-2015, 04:28 PM
 
Location: Chandler, AZ
5,802 posts, read 5,553,001 times
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When I saw a charger for $14.99 recently at both Target and Best Buy as opposed to the Verizon charger for $29.99 at one of their stores with Samsung, Motorola, HTC and a couple of other brands listed on the box of that charger @ Target, I found myself to be royally confused about this, which is why I'm asking.

Thanks everyone!
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Old 01-06-2015, 12:55 PM
 
Location: metropolis
734 posts, read 843,655 times
Reputation: 1435
The same thing with the nook hd. A genuine charger from b&n costs an arm and a leg, IF you can find one nowadays.
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Old 10-05-2015, 12:08 AM
 
Location: Chandler, AZ
5,802 posts, read 5,553,001 times
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I think I've ruined my Verizon tablet; I inadvertently left it plugged in overnight and on my couch and when I woke up the following morning it was not only very hot but it would not come on.

Should I take it to a Verizon store and let them troubleshoot it?
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Old 10-05-2015, 07:36 AM
 
11,780 posts, read 8,759,174 times
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Most rechargeable electronics can be left plugged in without ìssue.
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Old 10-06-2015, 10:11 AM
 
Location: Cleveland, Ohio
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And most tablet/phones will shut themselves off if if they start to overheat. Any released in the last 3 or 4 years anyway.
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Old 10-06-2015, 01:26 PM
 
Location: Chandler, AZ
5,802 posts, read 5,553,001 times
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Thanks for those replies, but the tablet won't come back on when I press the power button, and I've tried this for several days and it still won't come back on.

What gives?

When I took it to a Verizon store and explained this sequence of events to one of their employees, he rather condescendingly acted as if I was a dummy for charging it overnight, which I've done numerous times before; this time I left it on a couch as opposed to on a table and it was really hot in the back when I woke up the next morning, and hasn't worked since.

I didn't buy it; my brother gave it to me for free when he got it as a throw-in for buying the Galaxy S5
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