A double tall Irish Cream latte, please.
Tek Freek,
You wrote: “That is the attitude I have about my clients and their problems. . . It pays off in customer satisfaction as well as personal. . . Nice to know that this attitude is alive and well in my future state.”
Since we’ve been here, we’ve had excellent experiences of customer service, much better than our previous experiences in and around the big cities. There are probably many reasons, one of the major ones being that this controlled economy is aimed at eliminating as many choices for consumers as possible in the companies they can deal with, thus lessening the motivation to bother with customer service.
But another major factor in the environment we left in the Seattle area is the ordeal of simply getting to a destination. The gridlock is outrageous! No wonder everyone’s having hissy fits when they finally get to work! It took me an hour and a half minimum to get to work—and it was only a 17 mile drive!
But before I left the last company I worked for, I found a stress-reliever: I was able to get an espresso every morning about a block from my office. I got to my office in a great mood, so good it took about half an hour to get my concentration back; the reason?—two women worked at the stand during the last year I worked there who were not only excellent baristas but were also exceptionally gregarious. It’s a good thing they didn’t have Southern accents or half a day would have passed before I could get working!
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