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Old 07-14-2010, 05:34 PM
 
398 posts, read 644,700 times
Reputation: 194

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I have been a member for 6 years. The reason I made this investment is beacuse the hotels are beatiful and the service was extraordinary. The last two years my experience with this resort has been very dissapointing. The beautiful hotels have visible neglict, paint peeling, water damage, etc. The service has changed drastically, now, employees are rude and guests have become a bother, you get different answers form employees, they no longer have any standards and the quality of their food is also questionable. I got so sick after a dinner that I was almost sent to the hospital. We found hair in our food and mold in the bread. They offer special incentives to attend a sales presentation and drill you in order to get you to buy into their program. PLEASE do not believe what they promise, most of it are lies. No money invested into this membership is worth it!!!!
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Old 07-14-2010, 07:03 PM
 
Location: Colorado
1,712 posts, read 3,047,817 times
Reputation: 1747
That's too bad. I visited the Sun Palace twice and thought it was really nice. Of course, that was almost 8 years ago.
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