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Old 07-31-2011, 01:57 PM
 
1,543 posts, read 2,638,319 times
Reputation: 1099

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The airlines companies are mean and inconsiderate. I have flown business class most of my travels. And I would at least expect something nice out of the steward's. I have gotten my elbow smashed by a rushing stewardess and she did not apologize or anything. They complain about how people are mean to them, but what about them to the people.
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Old 07-31-2011, 05:35 PM
 
12,317 posts, read 15,228,409 times
Reputation: 8121
Quote:
Originally Posted by burgler09 View Post
I have no problems with the airlines, I am the last person to complain about any airline company. (besides AA, I just don't like them), but airlines have to do what they have to do, and I think for the most part they make things VERY accommodating for all passengers. Unless you're flying an airline like Air India, the customer service is generally friendly if you are respectful, and FA's are generally nice.

The airline business is one of the most competitive businesses out there , and most of the companies are struggling for survival. They have to profit somehow, just like charging for bags or making those fees. Companies need to profit to make it, people think that they are ENTITLED to everything when that is far from the case. America, and the world in general has turned into a complaining society that feels the world owes them everything they don't work for.

What do I know though.. just my .02

Advertising encourages that attitude. Ever seen an airline ad that touts that airlines problems? Just to be clear, I don't have that many complaints about the airlines.
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Old 07-31-2011, 07:35 PM
 
14,276 posts, read 24,033,616 times
Reputation: 20111
Quote:
Originally Posted by pvande55 View Post
Advertising encourages that attitude. Ever seen an airline ad that touts that airlines problems? Just to be clear, I don't have that many complaints about the airlines.

Actually, there have been a few:


‪Southwest Airlines fees commercial‬‏ - YouTube


‪Southwest Airlines Jury/Fee Court 2010 Ad‬‏ - YouTube
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Old 08-01-2011, 10:33 AM
 
Location: Houston, Tx
3,644 posts, read 5,567,550 times
Reputation: 1616
The airlines will improve service/ammenities when the ticket locators like cheaptickets.com and others start listing things besides price for people to base their choice on. Right now it's pretty much price and travel time (mostly the same). Maybe they could list % of ontime arrivals, customer satisfaction scores, etc. I think people WOULD factor those things in to their purchase decision if the information was presented at the time the choice was being made.
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Old 08-01-2011, 02:02 PM
 
26,590 posts, read 54,658,121 times
Reputation: 13020
Quote:
Originally Posted by rogerbacon View Post
The airlines will improve service/ammenities when the ticket locators like cheaptickets.com and others start listing things besides price for people to base their choice on. Right now it's pretty much price and travel time (mostly the same). Maybe they could list % of ontime arrivals, customer satisfaction scores, etc. I think people WOULD factor those things in to their purchase decision if the information was presented at the time the choice was being made.
I don't think so. Those that would are already shopping by something other than price. Those that shop exclusively by price aren't going to be swayed.
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Old 08-01-2011, 02:38 PM
 
8,266 posts, read 10,723,249 times
Reputation: 4774
I'd agree with that. I'm going by cheapest price to fly, I don't care if they put me in the cargo hold.
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Old 08-02-2011, 09:43 AM
 
Location: Houston, Tx
3,644 posts, read 5,567,550 times
Reputation: 1616
Quote:
Originally Posted by slackjaw View Post
I'd agree with that. I'm going by cheapest price to fly, I don't care if they put me in the cargo hold.
Don't give them any ideas.
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