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In her defense, it's possible that she awoke on a dark plane and was very disoriented. That said, it shouldn't have taken her four hours to figure it out.
Actually she should get something out of it. The FA's are supposed to verify that all passengers have left the plane before they do. If the FA's have the minute or two to walk up the aisles looking for garbage, then they should've taken the same minute or two to walk the planes aisles.
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That flight uses a Embraer 145 jet, so it probably was staffed by only one flight attendant. For whatever reason, the crew left the airplane without making sure all passengers had gotten off.[/left][/left]
She probably ended up with a stack of travel vouchers.
So lets gets a reality check here. Airline staff does not care about passengers. Period. They do the bare minimum required of them and sometimes even less if they think they can get away with it.
I can give two scenerios that I've gone through. First one was I was on the second to last leg of a 22 hour flight and I took my time getting off the plane (I walked past the cockpit and there was no staff to say goodbye). Walked down a plank and the door was closed. Opened that door and continued through another plank and its door was also closed. Opened the door and alarms rang all over the place. Walked through and absolulty no staff near the gate. Within a few minutes I was surrounded by staff and airport police. Pulled out by boarding pass and the police were in simple awe of the stupidity of the airline. The police actually drove me to my next flight. The Airline gave me such a stack of vouchers that it took me and numerous family/friends two years to finally use them up. My second one is my flight got into the airport 25 minutes late (BTW both these situation happened in Atlanta under Delta), so I had 15 minutes to make my connection. It took me about 10 minutes to get to my connection (I don't check luggage for short business flights), but I got to the gate and they would not let me board. While I explained my flight, on the same airline, ran late they closed the door and allowed the plane to leave. There were no further flights out to my next, and final destination, with any airline that night. I spent the next 10 hours in a trashy hotel supplied by Delta. And of course another stack of vouchers. But even with these incidents, they are a small percentage of the problems a I still fly a majority of my flights with them. When you fly enough you learn to set your expectations pretty low for FA's (in the US only) and TSA.
I've gotten to the point that I no longer need airline miles to get free tickets or upgrades, I've got vouchers.
As to the guy in #1, best guess he was either filled with liquor or pills that they couldn't wake him up with the simple shoulder shake. So it was either going to be a loud scream or a tap with a magazine on either his arm or his leg.
It is possible they had to tap him with the magazine if the airline has rules against physically touching someone.
As for the lady locked on the plane, the airline owes her big time. My wife drives a school bus and is required to walk the bus at the end of each shift to make sure nobody is still on the bus. Airlines should have the same policy.
Last edited by LongtimeBravesFan; 04-30-2012 at 07:17 PM..
Actually she should get something out of it. The FA's are supposed to verify that all passengers have left the plane before they do. If the FA's have the minute or two to walk up the aisles looking for garbage, then they should've taken the same minute or two to walk the planes aisles.
She probably ended up with a stack of travel vouchers.
So lets gets a reality check here. Airline staff does not care about passengers. Period. They do the bare minimum required of them and sometimes even less if they think they can get away with it.
I can give two scenerios that I've gone through. First one was I was on the second to last leg of a 22 hour flight and I took my time getting off the plane (I walked past the cockpit and there was no staff to say goodbye). Walked down a plank and the door was closed. Opened that door and continued through another plank and its door was also closed. Opened the door and alarms rang all over the place. Walked through and absolulty no staff near the gate. Within a few minutes I was surrounded by staff and airport police. Pulled out by boarding pass and the police were in simple awe of the stupidity of the airline. The police actually drove me to my next flight. The Airline gave me such a stack of vouchers that it took me and numerous family/friends two years to finally use them up. My second one is my flight got into the airport 25 minutes late (BTW both these situation happened in Atlanta under Delta), so I had 15 minutes to make my connection. It took me about 10 minutes to get to my connection (I don't check luggage for short business flights), but I got to the gate and they would not let me board. While I explained my flight, on the same airline, ran late they closed the door and allowed the plane to leave. There were no further flights out to my next, and final destination, with any airline that night. I spent the next 10 hours in a trashy hotel supplied by Delta. And of course another stack of vouchers. But even with these incidents, they are a small percentage of the problems a I still fly a majority of my flights with them. When you fly enough you learn to set your expectations pretty low for FA's (in the US only) and TSA.
I've gotten to the point that I no longer need airline miles to get free tickets or upgrades, I've got vouchers.
As to the guy in #1, best guess he was either filled with liquor or pills that they couldn't wake him up with the simple shoulder shake. So it was either going to be a loud scream or a tap with a magazine on either his arm or his leg.
[/LEFT]
Management has got airlines so understaffed now, I find it's a combination of not enough employees or expecting too much out of the ones you have. 30 min or less plane swaps, agents and ground crew working not 2 or 3 gates now but 5 or 6 combined with a low pay rate, combined with management putting employees on the front lines completely oblivious to what their policies are doing to their customers, and in turn, their employees. Couple that with old ground equipment that doesn't work, causing undue frustration on the employees part as well, often resulting in delays, angering the customers...cycle continues.
Asking/forcing pay cuts, while management takes bonuses does nothing for morale. Northwest Airlines management actually put out a long list of "helpful hints" that encouraged those facing hard times due to the pay cuts to go dumpster diving! No I am not making this up. Their is no money in the airlines therefore morale will remain low. Benefits used to make up for the low pay but with loads now at 90% not 60%, you can't really non-rev anywhere on vacation or for personal travel.
Too bad she didn't listen to the briefing at the beginning of the flight.
Few people do! I must say I make an effort to..........
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