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Old 06-30-2012, 04:18 AM
 
Location: Tennessee/Michigan
28,227 posts, read 47,661,386 times
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An American Eagle steward confronts angry passengers on-board the plane.

http://landing.newsinc.com/shared/vi...t&VID=23650045
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Old 06-30-2012, 10:07 PM
 
Location: Eretz Yisrael
21,380 posts, read 24,159,037 times
Reputation: 8875
The FA was a NYr. What did you expect? People just don't know how little they are paid and he was taking alot of blame for things that were not in his control. The plane couldn't take off due to weather conditions down south. These small planes don't carry enough fuel to just circle around and nearly ran out of fuel sitting on the Tarmac. So they were basically stuck until they could get a new window for takeoff and landing at their destination. I've had numerous times when I've flown into Atlanta and arrived late and they had us sitting on the Tarmac for over an hour. Why? No place to park.
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Old 07-01-2012, 12:15 AM
 
11,952 posts, read 21,581,612 times
Reputation: 11757
I'm not privy to what happened but best guess is they got a reroute due to weather from ATC while taxing out. Legally they didn't have enough fuel to fly that route so they went back to the gate. Due to the amount of time on the ground, and maybe even per their company manuals, they had to get people off (3 hour rule only says "offer to deplane" but American may be more conservative, I don't know) or risk the $30,000 per person fine.

After they refueled and left the gate again it's possible the additional aircraft in front of them, compounded by further deteriorating weather conditions prevented them from leaving yet again, it's nothing you can plan on and yes it sucks, NeilVA is 100% right this guy is getting paid peanuts - $4, maybe $5 per duty hour - and people are pissed rightly so but there is literally nothing that can be done, we are at the mercy of the FAA at that point. If it makes you feel any better the biz jets and CEOs are in the same line...albeit a bit more comfortable.

The FA lost control of the cabin but their employer and the FAA wasn't doing them any favors either.

And FWIW this has been the mildest summer I have experienced as far as weather goes in 7 years, this is an exception to an otherwise great and smooth operating season (so far, seems to be rapidly changing!).
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