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Old 09-12-2012, 11:02 AM
 
Location: Colorado
4,308 posts, read 11,820,542 times
Reputation: 4425

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Frontier says it will penalize customers who don't book directly - The Denver Post
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Old 09-12-2012, 11:13 AM
 
Location: on an island
13,382 posts, read 40,950,543 times
Reputation: 13245
For me, the time of Orbitz and Travelocity is long past, though I might use them just to see what's out there. I prefer to book directly with the airline. I spend a lot of time researching every day (ITA, Airfarewatchdog, Flyer Talk etc) before I finally take the plunge and book.

Won't be booking with Frontier any time soon because they dropped my city off their routes.
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Old 09-12-2012, 11:43 AM
 
Location: Fredericksburg, Va
5,194 posts, read 13,385,344 times
Reputation: 7375
I do that, too....browse available flights, but then, I book with the airline (or hotel, or whatever...) that I will be using. I prefer dealing directly with those who are taking my money!
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Old 09-13-2012, 09:20 AM
 
3,161 posts, read 8,104,574 times
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I don't understand why people don't book directly. Go ahead, book a flight on Expedia. If your flight gets seriously delayed or cancelled and you need to reconfigure your flight, you will quickly see how better off the rest of us are who booked directly.

It is a matter of time before the majority of the average casual travelers catch on to the fact that booking 3rd party isn't a great idea.
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Old 09-13-2012, 10:00 AM
 
Location: Colorado
4,308 posts, read 11,820,542 times
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Another one of the advantages of booking direct is that you can choose your seat (even if you have to pay extra). This is why I always book direct with British Airways. Other websites might offer cheaper rates but I would have to wait till check-in to find out where I'm sitting and on a 10-hour transatlantic flight that's just not acceptable.
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Old 09-13-2012, 10:01 AM
 
Location: Texas
43,591 posts, read 52,784,114 times
Reputation: 70920
I don't understand why everyone doesn't just get a travel agent.
They research the best prices, the best packages, volume deals, and THEY book direct.
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Old 09-13-2012, 10:09 AM
 
Location: San Antonio/Houston/Tricity
38,134 posts, read 55,948,225 times
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Flights - Google Search and you get pretty much the same results ( but without searching many sites ). Google bought ITA Software, a company that provides airfare data to travel sites including Kayak, Hipmunk, and Orbitz.
I agree that, it’s typically less expensive (and less of a headache if you ever need to cancel) to book flights directly with the airline (Delta, AA, ect)
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Old 09-13-2012, 12:11 PM
 
Location: Island of Misfit Toys
5,066 posts, read 2,190,549 times
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I dunno. I've only found booking directly to be cheaper once or twice. It's usually a lot more. My last flight was $350 through a 3rd party and $850 booked directly. So I'm not sure what others are seeing/finding. I can always pick my seat through the 3rd party as well. Not that it matters a lot as the airlines bump people out of reserved seats all the time. Last time I booked directly through Delta my 'reserved' window seat over the wing became a middle seat dead last row.

I will agree that handling problems with the 3rd party bookings can be a task - but not impossible. I mean airlines are no happy dreamland of unicorns and rainbows when flights get cancelled or overbooked. Agents get cranky and tend to disappear from gates.
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Old 09-13-2012, 12:29 PM
 
Location: Bangor Maine
3,442 posts, read 5,619,835 times
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I've never had a problem with picking a seat through Expedia or Travelocity and found fares lower than booking direct.
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Old 09-13-2012, 01:20 PM
 
Location: Bella Vista, Ark
72,114 posts, read 83,802,658 times
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Quote:
Originally Posted by stan4 View Post
I don't understand why everyone doesn't just get a travel agent.
They research the best prices, the best packages, volume deals, and THEY book direct.
thank you: that saves time and energy: let thier fingers do the walking. The only problem: they have to charge a small service fee if they are going to book only air: why? The airlines pay them no commission. Many will handle the air with no additional fees if they are booking the rest of the travel.
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