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Old 06-05-2015, 09:04 AM
 
Location: Cedar Park, Texas
1,601 posts, read 2,470,545 times
Reputation: 1159

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Quote:
Originally Posted by annerk View Post

The fact that you can't enter passport info is puzzling and IMHO problematic. That info is given to the authorities in advance, and could be a reason to deny boarding if you haven't entered it 24 hours before your travel time.
And FYI (although I'm sure you already know this, since you ARE all-knowing about everything travel), my travel companion couldn't input her passport information either BUT United told us that our reservations are fine. So there. But like I said, I'm sure you already knew that.
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Old 06-05-2015, 09:15 AM
 
5,574 posts, read 5,835,304 times
Reputation: 16489
Quote:
Originally Posted by RooCeleste View Post
And FYI (although I'm sure you already know this, since you ARE all-knowing about everything travel), my travel companion couldn't input her passport information either BUT United told us that our reservations are fine. So there. But like I said, I'm sure you already knew that.
The problem you run into is that passenger manifests are compared to various databases 48-72 hours prior to departure, and any missing information may mean you'll be "flagged" for additional screening. I don't think you'll be denied boarding, but you may want to allow extra time for security.

Sure, your reservation is fine, but that doesn't guarantee easy passage through screening.
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Old 06-05-2015, 09:25 AM
 
Location: Cedar Park, Texas
1,601 posts, read 2,470,545 times
Reputation: 1159
Quote:
Originally Posted by apexgds View Post
The problem you run into is that passenger manifests are compared to various databases 48-72 hours prior to departure, and any missing information may mean you'll be "flagged" for additional screening. I don't think you'll be denied boarding, but you may want to allow extra time for security.

Sure, your reservation is fine, but that doesn't guarantee easy passage through screening.
Well all I can do is ask the United customer service rep and she said our reservations are fine and that the passport information can't be entered until 24 hours before the flight. I've never heard that before but there's nothing else we can do until we check in. (Oh wait, I'm "supposed" to be not well traveled so I shouldn't know what I'm talking about....)
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Old 06-05-2015, 09:48 AM
 
5,574 posts, read 5,835,304 times
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Quote:
Originally Posted by RooCeleste View Post
Well all I can do is ask the United customer service rep and she said our reservations are fine and that the passport information can't be entered until 24 hours before the flight. I've never heard that before but there's nothing else we can do until we check in. (Oh wait, I'm "supposed" to be not well traveled so I shouldn't know what I'm talking about....)
The airline reps aren't terribly concerned with security issues. My parents booked a trip through a travel agency, and found that my mother's name was spelled incorrectly on her itinerary. The airline said she had to go through the travel agency who booked the flight (still have no idea why!), the travel agency said they couldn't correct it. Repeated calls to the airline did nothing ... they said it wouldn't be a problem, her reservation was fine. She was able to travel, but was taken aside for extra screening. Luckily, I had warned her that was a strong possibility and allowed plenty of extra time.
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Old 06-05-2015, 10:28 AM
 
26,590 posts, read 54,595,142 times
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Quote:
Originally Posted by RooCeleste View Post
And you aren't as classy as you think you are. I have traveled all over the world to several continents, and have never, NOT ONCE, seen this happen. If a seat pops up, great. If it doesn't, I get an upgrade. I really don't give a crap either way.

Now get off your high-horse and go spout off to someone else, because you don't impress me. Internet warriors are usually exactly the opposite of what they try to be on this forum.....


You WILL NOT get the upgrade. There are specific ways that upgrades are given. learn the rules and then come back with your nasty comments.
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Old 06-05-2015, 10:29 AM
 
26,590 posts, read 54,595,142 times
Reputation: 13019
Quote:
Originally Posted by RooCeleste View Post
And FYI (although I'm sure you already know this, since you ARE all-knowing about everything travel), my travel companion couldn't input her passport information either BUT United told us that our reservations are fine. So there. But like I said, I'm sure you already knew that.
Some people will believe anything.

By the way, I've been able to immediately enter my passport info on every international flight I've ever taken. US, AA, UA/CO, AC, BA, AF.
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Old 06-05-2015, 12:37 PM
 
Location: Cedar Park, Texas
1,601 posts, read 2,470,545 times
Reputation: 1159
Quote:
Originally Posted by annerk View Post
Some people will believe anything.

By the way, I've been able to immediately enter my passport info on every international flight I've ever taken. US, AA, UA/CO, AC, BA, AF.
Well you're just the queen then, I guess.....and as I said before, I have too.....on AA, BA, KLM, Delta, Emirates, USAir, Lufthansa, Air China, and even United.....that was the precise reason I brought it up on here.
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Old 06-05-2015, 12:43 PM
 
26,590 posts, read 54,595,142 times
Reputation: 13019
Quote:
Originally Posted by RooCeleste View Post
Well you're just the queen then, I guess.....and as I said before, I have too.....on AA, BA, KLM, Delta, Emirates, USAir, Lufthansa, Air China, and even United.....that was the precise reason I brought it up on here.
Maybe I'm not making myself clear. It makes me wonder if you are actually ticketed. I would call the carrier and speak to a supervisor (get their name) and be double sure you have an actual ticket number and not just a PNR.
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Old 06-06-2015, 07:31 AM
 
548 posts, read 637,894 times
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Quote:
Originally Posted by annerk View Post
Not going to happen. They will move an elite to business or offer them for sale at a discounted price or give them to a non-rev before they'll put you (or any other GFP) into one at no additional cost.
I would agree with this 99.9% of the time, but there are lucky exceptions. Two years ago I was flying to Europe on a UA 777, regular economy, no premium status. Half an hour before boarding I get called the podium, and given that it's United I dreaded what bad news had to be coming. The agent somewhat brusquely told me they'd had to reseat me to accomodate a group; I looked to see what horrible seat I'd received and was all but already voicing a complaint, when the "6A" registered with me. Pretty much the best business class seat on plane (UA's old 777 configuration). No idea how I got picked but it was a nice surprise!

That was a nice trip. On the way back the outbound plane was stuck in O'Hare for storms, so my flight got cancelled. Two days later they had an extra 777 out, but the flight to the US was barely 1/4 full since many people had found other flights -- I had a couple of rows to myself in the back. Given EU rules UA had to pay for our hotel and food those two days, so I was happy to just wait and enjoy two vacation days on United.
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Old 06-08-2015, 06:09 PM
 
Location: Cedar Park, Texas
1,601 posts, read 2,470,545 times
Reputation: 1159
Quote:
Originally Posted by annerk View Post
Maybe I'm not making myself clear. It makes me wonder if you are actually ticketed. I would call the carrier and speak to a supervisor (get their name) and be double sure you have an actual ticket number and not just a PNR.
It was ticketed on April 7.
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