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Old 11-18-2016, 08:05 AM
9,707 posts, read 4,569,501 times
Reputation: 12609


Originally Posted by Dd714 View Post
So I am unclear - are you going to use your insurance or not? If your insurance then just let them handle it, you would only be responsible for the deductible. If not then you just need to do your due dillegence which includes contesting the repair charge or asking for support for the repair claim.
How did you rent a car without a credit card? It's also unclear - have you paid anything for the damage yet? If not (and that's pretty strange), then you have ALOT of control on contesting the repair charges, you hold the cards, even more then if you paid by CC.

The fact that they rented out the car again I don't think is relevant. That's not your concern unless of course the car gets additional damage.
I think it'sd very relevant in that rental companies will often include charges for lost revenue. If you can show that the vehicle was still rentable then they can't get you for this except maybe the time to actually repair.
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Old 11-18-2016, 08:10 AM
9,707 posts, read 4,569,501 times
Reputation: 12609
Originally Posted by austindoxie1972 View Post
Because once the insurance company gets involved, I have feeling they'll change their tune a bit. If it's just you -- a single person -- they aren't too inclined to be very helpful. I'd call my insurance and let them loose.
Nope, your insurance company isn't going to "get involved" and do anything until the company submits a claim. Unlike the OP, they know better than to manufacture a problem where none may exist. And if anything, having a "deep pockets" party involved will likely get the rental company more aggressive.
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Old 11-18-2016, 09:34 AM
Location: Cleveland, Ohio
11,568 posts, read 13,637,284 times
Reputation: 7763
Originally Posted by NYCresident2014 View Post
Why would you call your insurance company before you've even received a bill for the damage?
Uh..because that's what you pay them for?!? You don't wait til you get a bill. That's not how it works.
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