U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Travel
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 03-02-2018, 12:56 PM
 
9,804 posts, read 5,012,801 times
Reputation: 33876

Advertisements

Quote:
Originally Posted by WestGuest View Post
I had two bags that were carryons on SW-- they are always helpful- but AA refused to use them.. AA"s rule was not communicated to orbitz and they have a financial arrangement with them.
Yep. That's Orbitz's fault. Not AA's.

Not knowing the rules does not get you an exemption.
Reply With Quote Quick reply to this message

 
Old 03-02-2018, 01:58 PM
 
Location: Omaha, Nebraska
7,316 posts, read 4,160,046 times
Reputation: 18323
Quote:
Originally Posted by hertfordshire View Post
Yep. That's Orbitz's fault. Not AA's.

Not knowing the rules does not get you an exemption.
And the OP should know that all three legacy carriers (AA, UA, DL) sell Basic Economy tickets that donít allow large carryons, and JetBlue recently said they will be adding Basic Ecomony tickets as well. This isnít an AA issue, this is a ďthe OP didnít understand what type of ticket he boughtĒ issue. And the fault for that lies directly with Orbitz (who didnít make the distinction between Basic Ecomony and Standard Ecomony clear). Orbitz knew the fare code on those tickets, they just didn't tell the OP about the various restrictions associated with that code.

This is why you need to do your homework before you purchase a ticket (especially from an OTA such as Orbitz).
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 04:28 PM
 
Location: Somewhere in America
12,304 posts, read 10,766,103 times
Reputation: 20540
Or you could just buy your ticket directly through their website and read all of the info they have. There's TONS of info on every single airlines' website. They all disclose check-in, luggage, and boarding procedures. International flights ALWAYS have different regulations due to security and customs. It's not the airlines fault the ticket buyer doesn't read the info that they provide.
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 06:08 PM
 
Location: Somewhere in America
12,304 posts, read 10,766,103 times
Reputation: 20540
Quote:
Originally Posted by patrick85395 View Post
AA is the worst. THEY HAVE LOST MY BUSINESS FOREVER. I was .1 oz (yes, point one ounce) over the weight limit and would have been charged had I not removed one shoe from my bag. AA will never get another dollar of my money.
They let you take the item out so what's the problem? If they let 10 people slide, then that changes the weight. The scale at the airport isn't by ounces. It's by pounds. So you were at 50.1 which is actually almost 2 ounces. If there's a limit, what's the problem with them enforcing it? They let you remove an item so I don't see why there's a problem.
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 09:32 PM
 
413 posts, read 264,643 times
Reputation: 882
Quote:
Originally Posted by hertfordshire View Post
Entitled much? A rule is a rule. What is so special about you that they should make an exception? Take one item out of your suitcase, put it in your carryon, and quit yer whinin'!

You're right. What was I thinking? I don't think that my post indicated that I was entitled to anything except my irritation with a bad airline. I happened to be an employee at the time on the business side and understand that they will shake you down at every opportunity. I spent just under two years in that business and had to get out because, as bad as they treat customers, employees are treated worse.

I avoid that Airline and suggest that others do the same.
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 09:49 PM
 
Location: Somewhere in America
12,304 posts, read 10,766,103 times
Reputation: 20540
Quote:
Originally Posted by patrick85395 View Post
You're right. What was I thinking? I don't think that my post indicated that I was entitled to anything except my irritation with a bad airline. I happened to be an employee at the time on the business side and understand that they will shake you down at every opportunity. I spent just under two years in that business and had to get out because, as bad as they treat customers, employees are treated worse.

I avoid that Airline and suggest that others do the same.
If you avoid every airline that charges fees for overages or does things you don't like, you won't be flying anywhere! You'll be driving or walking.
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 10:02 PM
 
413 posts, read 264,643 times
Reputation: 882
Quote:
Originally Posted by ss20ts View Post
If you avoid every airline that charges fees for overages or does things you don't like, you won't be flying anywhere! You'll be driving or walking.
I didn't say that. My point is that AA is a terrible airline to fly. You may like to fly them. Personally I expect more from and airline than being jammed up like a sardine and nickle and dimed. I understand the policy. . .it just adds insult to injury. . . .and I've flown hundreds of thousands of miles across the globe on many, many airlines and am probably better qualified than most to know a bad airline when I fly one.
Reply With Quote Quick reply to this message
 
Old 03-02-2018, 11:10 PM
 
Location: Somewhere in America
12,304 posts, read 10,766,103 times
Reputation: 20540
Quote:
Originally Posted by patrick85395 View Post
I didn't say that. My point is that AA is a terrible airline to fly. You may like to fly them. Personally I expect more from and airline than being jammed up like a sardine and nickle and dimed. I understand the policy. . .it just adds insult to injury. . . .and I've flown hundreds of thousands of miles across the globe on many, many airlines and am probably better qualified than most to know a bad airline when I fly one.
Unless flying first class, everyone is jammed in like sardines on every American based airline I've ever flown. Planes are basically buses with wings. They're not cheap to build, maintain, staff, or fly. Want service? Fly first class and pay an arm and a leg.
Reply With Quote Quick reply to this message
 
Old 03-03-2018, 07:23 AM
 
Location: Phoenix, AZ > Raleigh, NC
15,070 posts, read 19,013,423 times
Reputation: 24177
Quote:
Originally Posted by ss20ts View Post
Unless flying first class, everyone is jammed in like sardines on every American based airline I've ever flown. Planes are basically buses with wings. They're not cheap to build, maintain, staff, or fly. Want service? Fly first class and pay an arm and a leg.
Can't rep you AGAIN.
Reply With Quote Quick reply to this message
 
Old 03-15-2018, 09:25 AM
 
964 posts, read 621,225 times
Reputation: 1105
If AA allows Orbitz to sell tickets and there is a financial agreement, AA should make sure Orbitz informs buyers of AA rules especially if they are important. AA benefits by not doing so because the extra fee is much important than the timing. There was no problem with me being an hour early making the PHX flight in El Paso- slow airport.

My original post asked if there was an agency who regulates this?
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Travel
Similar Threads
Follow City-Data.com founder on our Forum or

All times are GMT -6.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top