U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Travel
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
 
Old 08-18-2008, 12:24 PM
 
Location: Washington, DC
402 posts, read 760,464 times
Reputation: 231

Advertisements

the chains at airports usually knock up their price by a dollar or two at most. often times not at all. it is much cheaper than the knock ups at a stadium.

 
Old 08-18-2008, 01:26 PM
 
Location: Plano, TX
103 posts, read 455,484 times
Reputation: 136
Yeah, the $15 per bag thing is really ridiculous. All it does is encourage people to try to cram as much as they can in a carry-on. People lately have been trying to stuff some fairly large items in the overhead bin...I'm surprised these passengers don't get their bulky bags taken while boarding and put underneath with the rest of the bags. Which, btw, if that does happen...how do they get charged the $15?
Secondly, the added number of carry-ons just means that it will add even more time to the already super-slow de-planing that goes on as everybody tries to dislodge all the crap they stuffed in the bins.
 
Old 08-19-2008, 11:31 PM
 
48,516 posts, read 83,943,432 times
Reputation: 18050
All airlines suck these days. That is what comes with cheap travel I am afraid. When they started jamming people together is when airline travel started going to pot. I can rememebr in the early 70's when they served steak and strawberry short cake at supper and you actually had breathing room.
 
Old 05-22-2009, 08:58 PM
 
2 posts, read 3,470 times
Reputation: 12
Not all airlines suck. I hope you try Virgin America - ya, I know, we still charge $15, but the ala-carte model prevents savvy travellers subsidizing others.

You will find it the difference between VA and others like night and day. As a Captain for VA, yes, I am biased. However, I've flown for other legacy carriers and VA is beyond expectations. My email is charles.melichar@virginamerica.com. Yes, I'm a pilot, but any concerns you email to me, I will make sure to get to the right people, and follow up on it as best I can. Perhaps it's a little thing, but if you blog.. Well, so do I. And I like having happy people on my airplane (it's much more fun - and yes, I am human, beyond being a pilot). So let me know your thoughts.
 
Old 05-25-2009, 08:04 AM
 
5,823 posts, read 10,156,163 times
Reputation: 4536
Having flied Ryanair, when I flew AA I thought I was in heaven...and yes, we had a free meal, but it was a transatlantic flight.
 
Old 05-25-2009, 09:56 AM
 
26,590 posts, read 54,601,121 times
Reputation: 13019
Quote:
Originally Posted by South Range Family View Post
Pittsburgh Airport requires street prices from all vendors. You won't find any gouging there.
Same with Philly. Last time I had McDonalds in Philly it came to within $1 or so of what I pay anywhere outside the airport.

Starbucks prices in airports are the same as their local area--although I have noticed that they are universally higher in higher COL parts of the country. Starbucks in SFO is more expensive than Starbucks at ALB, but the cost of living has to be at least double.
 
Old 05-25-2009, 10:06 AM
 
26,590 posts, read 54,601,121 times
Reputation: 13019
Quote:
Originally Posted by rachiepants View Post
Yeah, the $15 per bag thing is really ridiculous. All it does is encourage people to try to cram as much as they can in a carry-on. People lately have been trying to stuff some fairly large items in the overhead bin...I'm surprised these passengers don't get their bulky bags taken while boarding and put underneath with the rest of the bags. Which, btw, if that does happen...how do they get charged the $15?
Secondly, the added number of carry-ons just means that it will add even more time to the already super-slow de-planing that goes on as everybody tries to dislodge all the crap they stuffed in the bins.
I have to disagree. People need to stop packing so much crap to begin with! Who really needs 12 pairs of shoes for a four day trip???

My husband and I are frequent flyers, and haven't checked a bag in three years. We can go for a week with activities ranging from casual to dressy (not formal) in our roll ons--mine is 18", his is 19", ie small roll ons, not the oversized ones. Both fit "wheels in" in any overhead. We each also carry a small personal item which easily fits under the seat in front of us.

If there isn't room for your one carry on item in the overhead, you are not charged to check it.
 
Old 05-25-2009, 10:07 AM
 
26,590 posts, read 54,601,121 times
Reputation: 13019
Quote:
Originally Posted by texdav View Post
All airlines suck these days. That is what comes with cheap travel I am afraid. When they started jamming people together is when airline travel started going to pot. I can rememebr in the early 70's when they served steak and strawberry short cake at supper and you actually had breathing room.
Things changed after deregulation. It also made flying affordable for most.
 
Old 05-30-2009, 04:14 PM
 
2 posts, read 3,470 times
Reputation: 12
For those who complain about the current state of service in the airline industry, remember: You got what you wanted to pay for.

An airline ticket today, since deregulation, adjusted for inflation, is $0. THat's right, free - compared to what you had to pay before deregulation.

You want to pay $10 for a ticket and expect to be treated like kings? Yes, a few airlines (besides mine) will give you that - but you must be realistic in your expectations.

If you want airline miles - then be willing to sacrifice service to get it. Don't live somewhere jetBlue, Virgin America, or Airtran flies? Then... well, vote with dollars to get them there. Or adjust to the fact that you want to fly free somewhere in the world, and that means having bitchy FA's, poor service, baggage charges, and no communication. Your choice.

That's the legacy way. Government intervention has prevented poorly run, poor customer service airlines to survive when they never should have, dont deserve to survive, and should have been extinct years ago. Hey, it's our government! We CHOOSE poor customer service! Thank goodness for bailouts, poor employee-management relationships, bad customer service, and USA employment at the expense of a better product! SO quite complaining! Legacy management LIKES having employees hating each other, because that keeps them divided at the negotiating table, and allows them to sell cheaper tickets.

Networks over customer service - you can't have both, apparently - unless, of course, you fly the Virgin Group, but YES, that is an entirely biased, self-centered view. I make no apologies for that.

Do you want better service? Better treatment? Then VOTE with your dollars! Do NOT take the cheapest ticket - pay for quality. If that includes Virgin, then wonderful. If it doesn't - tell us why you didn't spend that money on us.

Airlines have only delivered what YOU, the customer, wanted. VOTE with your dollars, with your tickets, and when you are treated badly - remember you get what you paid for... Stop flying American, Delta, Northwest, Continental if they don't deliver what you expect, even IF they have the cheapest ticket! Be savvy travelers and join the airborne revolution!~

Until Virgin America had WIFI, that was never even on the horizon for any airline. But once other competitors saw how customers were voting with their dollars, they all of a sudden started adding it to their fleets. If it wasn't for VA, the state of the airline industry in America, as quoted by Richard Branson, would continue to be abysmal, but since inception all the legacies are desperately trying to match the quality product that CAN be offered.

Only YOU, the consumer, can choose who survives and who dies. So vote with your dollars. In this economy, vote for quality, or stop complaining. If you are REALLY upset - then don't buy the ticket on that airline! Drive, walk, ride, or do something else green or ergonomically correct... Or fly VA, the most Green Airline in America.

Your choice.

I am an unabashed fan of VA, and they do employee me, a former TWA pilot, so these opinions are strictly my own. Take these opinions with this known bias into your own deliberations and this is neither known by, solicited by, or approved by my employer. They are harmless and unaware of what I am writing. I am, however, willing to address any issues you might have personally. Feel free to write to me, and even if I don't have the solution, I will pass it on and make sure it gets resolved in some way.



Last edited by captainchas; 05-30-2009 at 04:43 PM..
 
Old 03-31-2010, 02:59 PM
 
1 posts, read 1,406 times
Reputation: 10
I too have grown frustrated and disgusted with American Airlines. I have to wonder what deal or under the table kick back has to be going on with SATO since they seem insistant on booking American Airlines time after time for what seems to me to be an overwhelming majority of travel between the US and Europe.

My father worked for TWA before it was bought out by AA. I remeber the high level of service and quality they held themselves to even after the strike. So when we were first flying AA I was excited. Unfotunately AA has grossly failed to meet my hopes and expectations.

When we first flew AA it was from Raleigh Durham (RDU) to London (Heathrow). I thought it was very peculiar and rather poor form to not offer any of the families flying with young children advanced boarding. Even Southwest generally offers that or atleast the last time I flew them a few years back they did. I must say between two kids under 4, luggage for an international move, and car seats it made things a little bit more difficult than they needed to be.

On a flight from Dallas (DFW) to London (Heathrow) I first experienced the WORST service I have ever recieved from any airline. We had to fly from El Paso to Dallas to hit the connection to London, but they were unable to tell us what our seat assignment was for the Dallas flight to London and that we could find out in Dallas. No big deal I thought until we got to Dallas.

My husband and I were travelling with our two young children, the youngest did not travel well at the time. It took two of us to literally manage the both of them, and I’m not talking one parent managing one and the other parent managing the other. Between meals and one needing to go to the bathroom it took both of us to manage the two of them, especially with the youngest not dealing with traveling well.

In Dallas they inform us that our seats are broken up… two seats together at the front of one section and two seats together at the back of that section, so we weren’t even one in front of the other. There would be no way for one of us to keep an eye on the other if he or I had to go and use the lavatory. My husband is not as familiar with flying as I am so while they told him we could see about swapping seats with some people once we were on the plane he didn’t think of any other options. When he informed me of this I just knew it wouldn’t do so I went up to the counter, re-explained the situation, and asked if perhaps they could facilitate the seat swapping. At the very least could they call up people next to us so we could arrange a seat swap BEFORE boarding. The woman behind the counter looked at me like that was the most genious idea she had ever heard of and said she would. So I waited patiently. After a while she said she had to go an see to something and if I would move to the side of the desk her gentleman colleage would see that it was arranged. So again I waited patiently, but to no avail. After a time the guy looked at me and said I would have to go to the back of the line to board. I reminded him while I was up there waiting and he somewhat rudely said that he knew that but now since they were boarding the plane it was too late.

Fortunately there were some nice people who did swap with us but my annoyance didn’t end there. We did not have any time in Dallas to catch something to eat, so once we were in the air my husband stopped one of the flight attendants and inquired as to when the meal would be served. The woman’s very rude response was that they would get around to it. Never mind the fact my husband asked very politely and simply wanted to know in order to attempt to placate my daughters who were very hungry as I am sure most concerned parents would do.

Our annoyance didn’t end there… my daughter had a tray table in front of her that was broken. It did not lie flat at all and tilted downward more than a little. The flight attendant when they finally “got around” to serving the meal practically plopped/dropped my daughter’s plate onto her tray. Had my husband not had quick reflexes the tray would have slid straight into my daughter’s lap spilling hot food all over her legs! The lady did not even take a second to appologize and because of the state of the tray table my husband spent the whole of the meal with one hand on my daughter’s tray to keep it from sliding into her lap. I could not believe it.

So, as many a miffed consumer would do I wrote to AA when we got home and informed them that I thought their service was lack luster, and paltry and their employess were downright rude! They did not even give me the courtesy of a response.

This last trip I took we flew again from London Heathrow to DFW (than connected on from DFW to El Paso). We were flying for the purposes of bereavement. Having gotten wise to a few things I decided to try to make a few arrangements and inquiries ahead of time in some regards. First I called and inquired if they had children’s meals available to arrange. The woman on the phone answered very rudely and like it was something everyone should know that they hadn’t done children’s meals for nearly two years!

My bad.

After a response like that I decided for my next plea that I would email them. An international flight is very hard for anyone. More so if you have to wake up ridiculously early to travel a little ways to an airport, not to mention the bereavement situation had given my husband and I very few nights sleep with a couple rather full days before hand. I explained the reason we were traveling and very politely (not bringing up my past frustrations with AA) if for this reason they would consider upgrading us to a higher seating class… any seating class they might have 4 seats available for any leg of the flight. I was hoping for a little bit of wiggle room for the kids and and hoped that my rather tall and long legged husband might be able, in his greif to have a chance to stretch out and get some sleep before he hit the ground in El Paso and had to help his family deal with the death of his father.

Not surprisingly AA responded with their general rules regarding upgrades and that they only offered complimentary upgrades in the case where coach had been over booked. They of course were sorry to dissapoint.

My response was that AA never failed to dissapoint, but what really got me was that on the flight from DFW to ELP they ended up squeezing as many people on the plane that they could… some AA flight earlier had been delayed and some people had missed an earlier connection to ELP… and they did comp an upgrade to many people… except those (us) that had requested one earlier for what I would think was a viable reason. And they ran out of coffee on that flight! Go figure.

So, I have to fly them twice more… ELP to DFW and then DFW to Heathrow… and I’m wondering just what else they are going to do to make flying them even more miserable.

Before this trip that was made because my father in law passed away I had resolved not to fly them unless I had to… I still feel that way even more strongly and I swear I will never fly them on my own dime… flying them on the government’s dime is bad enough because they’re still making money on account of my family and I, but I intend, once I return home to investigate what contract or arrangement they might have with the US military and/or SATO and write a complaint to my congressional rep.

As much as the government tends to bail out the airlines you all too may consider writing to your congressional representative and complain about the quality of AA and that you object to your hard earned tax dollars going to bail out such a shoddy airline!
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


 
Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Travel
Follow City-Data.com founder on our Forum or

All times are GMT -6.

2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top