I have done business with, and can recommend, Aktec Computer on 41st between Yale and Sheridan. Phone 918-858-8888.
Aktec Computer Solutions
They offer a live remote assistance tool for their IT specialist to help solve your technical problem, or you can take your PC to their store.
They describe
Live Assist as follows:
"This service includes a small virus-free plug-in that allows a member of our support team to view your desktop and share control of your mouse and keyboard. Through an on-line chat session and our Live Assist tool, your support representative will walk you through the solution to your technical issue.
How It Works
Step 1: Call Aktec and ask for a member of our support staff. (918)858-8888 | 1-866-408-4333
Step 2: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.
Step 3: You are prompted to download a small virus-free plug-in.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time."