Sorry, I do not specifically know. (sometimes as much as 72 hours, but it depends on the contract)
give Attorney General Rob McKenna a call;
1-800-551-4636 (in-state only)
or see if you can drop in on Vancouver office
1220 Main St. Suite 549
Vancouver, WA 98660-2964
Whoops... I see they want you to go here for tenant disputes
City of Vancouver - Landlord Tenant Mediation
(360) 619-1151
Email:
Kevin.Carlisle@ci.vancouver.wa.us
Landlord Tenant Mediation - Community Mediation - Our Community - City of Vancouver, Washington, USA
Have as much in writing as you can drum up. Including the pics, and any descriptions / and documented conversations (with time and date + topic and text), copies of checks, Tracking numbers... Do as best you can to re-create a paper train. It will help remove the emotion, give you credibility, and offer the mediator tangible evidence to work with. Be calm and reasonable, it will go a long way in your favor. Don't get upset till you know the full results. If they are not fair and reasonable, THEN you can rip their scrawny little heads off
These offices are probably in the rented space near Van Mall, basically across from the Heathman Lodge. Call first and find out, as offices are kind of spread out, while the city sold their office and has their favorite developer building some new space they can lease back...