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Old 06-29-2010, 09:00 PM
 
1,279 posts, read 1,595,624 times
Reputation: 533

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Has anyone else had a similar problem? I haven't, but heard of it plenty of times before.In this case, she was not stranded that long, but in hindsight, she had no idea how long she would be there. I have had several negative customer service experiences from Metro employees though. It's like you are bothering them asking a simple question...

Dr. Gridlock - Riders briefly trapped in Cheverly station

Last edited by jmusmc85; 06-29-2010 at 09:08 PM..
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Old 06-29-2010, 09:12 PM
 
Location: DC
3,241 posts, read 8,452,049 times
Reputation: 1186
Again?

I read the story earlier, and that was my reaction. How hard is it to tell (as a station manager) that the last train hasn't come through yet?
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Old 06-29-2010, 09:19 PM
 
Location: Cesspool of human excreta aka DC
244 posts, read 441,357 times
Reputation: 96
Same story in BART, MUNI, MTA etc.
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Old 06-29-2010, 09:54 PM
 
Location: Fort Worth, TX
9,398 posts, read 9,323,627 times
Reputation: 6131
lol who is that guy kidding, the station manager will likely keep his job.
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Old 06-30-2010, 03:44 AM
Status: "I am Mr. Rager." (set 21 days ago)
 
Location: NE Virginia
16,464 posts, read 20,784,006 times
Reputation: 18125
The same thing happened at the Van Dorn Metro a couple of years back.
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Old 06-30-2010, 10:12 AM
 
388 posts, read 631,454 times
Reputation: 181
Quote:
Originally Posted by HurricaneDC View Post
lol who is that guy kidding, the station manager will likely keep his job.
Yep. I kinda wished these stories ended with, "the station manager was fired on the spot."
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Old 06-30-2010, 05:15 PM
 
Location: DC/Brooklyn, NY/Miami, FL
1,179 posts, read 1,638,847 times
Reputation: 391
I used to work for metro for a brief period of time as a summer job. I got to look at the screen that showed every trains position and even stated if it was a revenue train or non revenue train . It's no way the station manger didn't see that.
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