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Old 06-29-2010, 09:00 PM
 
1,280 posts, read 1,322,163 times
Reputation: 533
Default Passenger stranded at Metro Station bc station manager left early...

Has anyone else had a similar problem? I haven't, but heard of it plenty of times before.In this case, she was not stranded that long, but in hindsight, she had no idea how long she would be there. I have had several negative customer service experiences from Metro employees though. It's like you are bothering them asking a simple question...

Dr. Gridlock - Riders briefly trapped in Cheverly station

Last edited by jmusmc85; 06-29-2010 at 09:08 PM..
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Old 06-29-2010, 09:12 PM
 
Location: DC
3,211 posts, read 7,478,363 times
Reputation: 1126
Again?

I read the story earlier, and that was my reaction. How hard is it to tell (as a station manager) that the last train hasn't come through yet?
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Old 06-29-2010, 09:19 PM
 
Location: Cesspool of human excreta aka DC
244 posts, read 387,928 times
Reputation: 93
Same story in BART, MUNI, MTA etc.
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Old 06-29-2010, 09:54 PM
 
Location: Fort Worth, TX
9,400 posts, read 7,511,603 times
Reputation: 6060
lol who is that guy kidding, the station manager will likely keep his job.
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Old 06-30-2010, 03:44 AM
Status: "Fire Roger Goodell!" (set 15 days ago)
 
Location: Arlington, Virginia
14,866 posts, read 16,980,730 times
Reputation: 15272
The same thing happened at the Van Dorn Metro a couple of years back.
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Old 06-30-2010, 10:12 AM
 
366 posts, read 483,905 times
Reputation: 154
Quote:
Originally Posted by HurricaneDC View Post
lol who is that guy kidding, the station manager will likely keep his job.
Yep. I kinda wished these stories ended with, "the station manager was fired on the spot."
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Old 06-30-2010, 05:15 PM
 
Location: DC/Brooklyn, NY/Miami, FL
1,179 posts, read 1,268,617 times
Reputation: 391
I used to work for metro for a brief period of time as a summer job. I got to look at the screen that showed every trains position and even stated if it was a revenue train or non revenue train . It's no way the station manger didn't see that.
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