Passenger stranded at Metro Station bc station manager left early... (train, venue)

[jmusmc85]

Has anyone else had a similar problem? I haven't, but heard of it plenty of times before.In this case, she was not stranded that long, but in hindsight, she had no idea how long she would be there. I have had several negative customer service experiences from Metro employees though. It's like you are bothering them asking a simple question...

Dr. Gridlock - Riders briefly trapped in Cheverly station

[juniperbleu]

Again?

I read the story earlier, and that was my reaction. How hard is it to tell (as a station manager) that the last train hasn't come through yet?

[sbhaskar002r]

Same story in BART, MUNI, MTA etc.

[HurricaneDC]

lol who is that guy kidding, the station manager will likely keep his job.

[The Dissenter]

The same thing happened at the Van Dorn Metro a couple of years back.

[coolio69]

Originally Posted by HurricaneDC

lol who is that guy kidding, the station manager will likely keep his job.

Yep. I kinda wished these stories ended with, "the station manager was fired on the spot."

[BKmachine]

I used to work for metro for a brief period of time as a summer job. I got to look at the screen that showed every trains position and even stated if it was a revenue train or non revenue train . It's no way the station manger didn't see that.