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Old 08-05-2015, 08:57 PM
 
Location: Northern Ireland and temporarily England
7,668 posts, read 5,259,135 times
Reputation: 1392

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I'm not sure what to think of American customer service agents. Are they really being nice or is it fake all the time?

I always wonder if they really care? E.g they always say they want to go to Ireland.. I mean really?

 
Old 08-05-2015, 08:58 PM
 
Location: Broward County, FL
16,191 posts, read 11,361,458 times
Reputation: 3530
Quote:
Originally Posted by tommyFL View Post
Well, you would have to loosen the wheel spindle and pull it back assuming there's no derailleur to keep the chain tight. Is it a single-speed?
Nah it's a 7-speed. I figured it out though. What's a derailleur? Sorry, I'm stupid when it comes to bikes.
 
Old 08-05-2015, 08:59 PM
 
25,021 posts, read 27,927,795 times
Reputation: 11790
Quote:
Originally Posted by Sickandtiredofthis View Post
I'm not sure what to think of American customer service agents. Are they really being nice or is it fake all the time?

I always wonder if they really care?
They're fake. It's customary in the US to pretend you care about customers, but that is not the case most of the time.
 
Old 08-05-2015, 08:59 PM
 
Location: Arundel, FL
5,983 posts, read 4,276,507 times
Reputation: 2055
Quote:
Originally Posted by alex985 View Post
Nah it's a 7-speed. I figured it out though. What's a derailleur? Sorry, I'm stupid when it comes to bikes.
Hmm, odd. What do you mean you "figured it out"?
 
Old 08-05-2015, 09:00 PM
 
Location: Broward County, FL
16,191 posts, read 11,361,458 times
Reputation: 3530
Quote:
Originally Posted by Sickandtiredofthis View Post
I'm not sure what to think of American customer service agents. Are they really being nice or is it fake all the time?

I always wonder if they really care?
It's 50/50. Having worked customer service before, I was nice to people who were nice to me. Plain and simple.
 
Old 08-05-2015, 09:01 PM
 
25,021 posts, read 27,927,795 times
Reputation: 11790
Quote:
Originally Posted by alex985 View Post
It's 50/50. Having worked customer service before, I was nice to people who were nice to me. Plain and simple.
Eh I'd give it 60/40.
 
Old 08-05-2015, 09:01 PM
 
Location: Northern Ireland and temporarily England
7,668 posts, read 5,259,135 times
Reputation: 1392
Quote:
Originally Posted by theunbrainwashed View Post
They're fake. It's customary in the US to pretend you care about customers, but that is not the case most of the time.
That's what i'm saying. I can't work out if they are being serious half the time.

I like how nice they are but i'd rather they'd not be overly nice as I know they go straight behind the desk and ***** sometimes.
 
Old 08-05-2015, 09:01 PM
 
Location: Broward County, FL
16,191 posts, read 11,361,458 times
Reputation: 3530
Quote:
Originally Posted by tommyFL View Post
Hmm, odd. What do you mean you "figured it out"?
I was able to put the chain back on lol. I just pulled it out it down to the sides to where it was outside and put it back on. It's hard to explain...
 
Old 08-05-2015, 09:03 PM
 
Location: Arundel, FL
5,983 posts, read 4,276,507 times
Reputation: 2055
Quote:
Originally Posted by alex985 View Post
I was able to put the chain back on lol. I just pulled it out it down to the sides to where it was outside and put it back on. It's hard to explain...
Wonder how it came off. Does the wheel spindle sit in a slot so you can pull it back to tighten it?
 
Old 08-05-2015, 09:03 PM
 
Location: Broward County, FL
16,191 posts, read 11,361,458 times
Reputation: 3530
Quote:
Originally Posted by theunbrainwashed View Post
Eh I'd give it 60/40.
I was being VERY generous lol. More like 80/20.....if that.
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