Questions about Avalon communities New Rochelle (apartment, leasing, credit)

[osiris]

Does anyone on here have any experience with the Avalon communities in New Rochelle - either Avalon on the Sound or Avalon on the Sound East? I am contemplating renting there and would appreciate any feedback available on your experience there, and what that part of New Rochelle is like.

[gentledental4u]

DO NOT, I repeat DO NOT stay in Avalon on the Sound OR Avalon on the Sound East, or any of the Avalon communities for that matter. They nickel and dime you for every single thing that they can get you for. And the service is HORRIBLE! For the record , I am staying at Avalon on the Sound, but I have friends and coworkers who are staying at Avalon on the Sound East, and also one in Long Island.

I will give you some examples. I met a nice couple who had been renting with Avalon on the Sound for 5 years. Their rent was around 2000 dollars a month for a 2 bedroom apartment. When they told the leasing office that they just wanted to spend one more month after their lease was up, the leasing office decided to make the rent for the last month 3500 dollars!!!! There was nothing they could do. On top of that, they had to pay the amenities fee (which covers pool and gym and barbecue area) for 600 dollars!!!!! Does that sound fair at all? To screw an honest, hardworking couple who had been a loyal customer for 5 years straight???

Also, they are very shady when you try to ask them what a typical monthly utilities expense will be. The leasing office will NEVER give you a straight answer. Go ahead and try and ask. Some months, it will be 50-60 dollars. Quite normal right? Then, the next month it shoots up to 200 dollars!!! And you look just look at the bill, and wonder, how in the world did they figure this math out?!?!

Also, the elevators are constantly breaking down. Gym machines will break down (that's normal) but it will be left unfixed for weeks. Repair requests take forever. I still have a problem with my refrigerator and it's now going on 2 months and no nothing.

And please do not fall for the leasing associates tactics. They have a smile on their face and act like you're the most important person in the world. Then, once you are a resident and sign that 13 month lease, all of a sudden they forget you and you are a nobody. and your problems are pushed to the way side. They are so fake.

They also have lied about certain things. I do not want to get into it because it's going to take all night. But I just want you all to know that I do not usually complain about things. And this situation that I have here is so messed up, that I felt the need to warn people about it.

Word to the wise. Beware of Avalon!!!!!!! Please look elsewhere. You'll be glad you did.

[rcastro]

Originally Posted by osiris

Does anyone on here have any experience with the Avalon communities in New Rochelle - either Avalon on the Sound or Avalon on the Sound East? I am contemplating renting there and would appreciate any feedback available on your experience there, and what that part of New Rochelle is like.

Hi, I've been living there for just a couple of weeks (A. on the S. E.). So far, I like it a lot, even though it is not perfect. I have to agree with some of the things, like elevators being in service; still, this has happen mostly in non peak hours: I go home for lunch and they are down, but evenings and mornings they are working.

The day I moved to the community I had a problem in the parking lot: my car was towed without reason and I had to pay $150 to get it back. I went to the management office and I explained them the situation; they agreed with me and they credited my money back. For me, that speaks pretty well about them. Also maintenance has been pretty responsive so far (an issue with one of the heating units).

Again, so far I'm happy living there even if it is not perfect; it is way better/nicer than my old place.